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Reviews of Victor's Residenz-Hotel München

4 out of 5
Victor's Residenz-Hotel München
Keplerstrasse 14, Unterschleissheim, BY

Reviews

8.0

Very Good

Rating 10 - Excellent. 114 out of 366 reviews" "
Rating 8 - Good. 172 out of 366 reviews" "
Rating 6 - Okay. 49 out of 366 reviews" "
Rating 4 - Poor. 20 out of 366 reviews" "
Rating 2 - Terrible. 11 out of 366 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Piers

Stayed 1 night in Nov 2023
Response from Your Victor's Team on Dec 27, 2023
Dear Guest,thank you for your review and your associated trust.It is very pleasant to know that you enjoyed your stay with us.We are looking forward to welcome you soon again.Best regards

10/10 Excellent

Yuki

Stayed 3 nights in Nov 2023
Response from Your Victor's Team on Dec 27, 2023
Dear Guest,thank you for your review and your associated trust.It is very pleasant to know that you enjoyed your stay with us.We are looking forward to welcome you soon again.Best regards

4/10 Poor

youssef

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel needs renovations
Stayed 1 night in Nov 2023
Response from Your Victor's Team on Nov 14, 2023
Dear Guestthank you very much for taking the time to give us some feedback after your stay with us. We do regret to read, that you made a negative experience.Please be ensured that the service offered did not meet our usual standards, and that we will make sure that this won't happen again.We would be happy to welcome you back to our hotel an in the future and getting the chance to convince you of the quality of our service.Best regards,

8/10 Good

MINGYUAN

Stayed 4 nights in Oct 2023
Response from Ihr Victor's Team on Oct 16, 2023
Sehr geehrter Gast, Vielen Dank für Ihre Bewertung. Mit dieser helfen Sie uns, auch in Zukunft die Qualität unseres Services sicherzustellen.Wir freuen uns, Sie bald wieder als unser Gast zu begrüßen.Mit freundlichen Grüßen

6/10 Okay

Jens

Stayed 2 nights in Sep 2023
Response from Ihr Victor's Team on Sep 28, 2023
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen uns zu bewerten. Wir bedauern sehr, dass Sie mit Ihrem Aufenthalt offensichtlich überhaupt nicht zufrieden waren.Uns ist Ihre Meinung sehr wichtig und gerne hätten wir erfahren, was genau schief gelaufen ist. Leider haben Sie keinen Kommentar abgegeben, was es für uns sehr schwer macht, diese schlechte Bewertung nachzuvollziehen.Wir würden uns über ein direktes, konkretes Feedback freuen.Mit freundlichen Grüßen

2/10 Terrible

Sungwook

Stayed 4 nights in Jul 2023
Response from Ihr Victor's Team on Jul 10, 2023
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen uns zu bewerten. Wir bedauern sehr, dass Sie mit Ihrem Aufenthalt offensichtlich überhaupt nicht zufrieden waren.Uns ist Ihre Meinung sehr wichtig und gerne hätten wir erfahren, was genau schief gelaufen ist. Leider haben Sie keinen Kommentar abgegeben, was es für uns sehr schwer macht, diese schlechte Bewertung nachzuvollziehen.Wir würden uns über ein direktes, konkretes Feedback freuen.Mit freundlichen Grüßen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guter Aufenthalt; mein Mann und ich waren zu einem Kurztripp nach München gereist und in Victors Residenz haben wir eine gute Unterkunft außerhalb gefunden. Die Residenz ist sehr sauber, das Personal sehr freundlich und hilfsbereit. Das Frühstücksbuffett war sehr reichlich und ließ keine Wünsche offen. Gerne wieder
Stayed 2 nights in May 2023
Response from Ihr Victor's Team on May 31, 2023
Sehr geehrter Gast,herzlichen Dank für Ihre Bewertung und Ihr Vertrauen.Wir freuen uns sehr, dass wir Sie mit unseren Leistungen und unserer Philosophie begeistern durften.Genau das ist es, was uns zu Höchstleistungen motiviert: Ein rundum zufriedener Gast!Wir freuen uns, Sie bald wieder als unseren Gast begrüßen zu dürfen.Liebe Grüße aus Unterschleißheim

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service und Höflichkeit schreibt man hier klein!!
Einfach nur unglaublich, es war 23h und wir sollten uns nach einem neuen Hotel umsehen. Überforderter Mitarbeiter konnte auf Grund eines "Systems-Updates" die Buchung nicht finden und lässt einen deshalb nicht einchecken. Obwohl man ihm die Buchungsbestätigung (!) zeigte, vorgeschlagen hat seinen Perso oder Bargeld an der Rezeption bis zum nächsten Morgen zu lassen, um es dann mit der Frühschicht zu klären, war keinerlei Bereitschaft für eine Lösung zu erkennen, sondern man wurde noch angeschnauzt! Service und Lösungsorietierung schreibt man hier leider ganz ganz klein.
Stayed 1 night in Mar 2023

10/10 Excellent

alice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor Residence was a pleasant place for a quick night stay and only 18 minutes from airport. Very pleasant and accommodating staff with nice lounge area.
Response from Victors Team on Dec 21, 2022
Dear Guest,thank you for your review and your associated trust.It is very pleasant to know that you enjoyed your stay with us. We are looking forward to welcome you soon again.Best regards Your Victor's Team

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine and the checkin was easy. It would improve the room if there were extra pillows provided. There is no air conditioning, and it was a very warm night. The fan was very dusty and dirty, and we didn't dare turn it on. that would make the stay more pleasant. However, otherwise, it was. a nice stay.
Stayed 1 night in Aug 2022
Response from Hotel Management on Sep 12, 2022
Dear guest,thank you very much for your review and your associated time. This will help us to create a pleasant atmosphere for our guests in the future. In order to continue to improve our performance and quality, we are grateful for any advice.We are looking forward to welcome you again as our guest.Best regardsYour Victor's team

8/10 Good

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2022
Response from Hotel Management on Sep 12, 2022
Sehr geehrter Gast,vielen Dank für Ihre Bewertung und dem damit verbundenen Zeitaufwand. Damit helfen Sie uns, auch in Zukunft unseren Gästen eine angenehme Atmosphäre schaffen zu können. Wir freuen uns, Sie bald wieder in unserem Haus begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Victor’s Team

6/10 Okay

Thomas

Business traveler
Disliked: Cleanliness
Stayed 3 nights in Jan 2022
Response from Victor's Residenz-Hotel on Feb 1, 2022
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben uns Ihr Feedback zu senden. Feedback jeder Art hilft uns dabei, unsere eigene Dienstleistung zu bewerten und entsprechende Veränderungen vorzunehmen. Deshalb danken wir Ihnen für diese offene Bewertung. Sie können sich sicher sein: Wir haben uns den Anmerkungen angenommen. Sollten Sie in nächster Zeit einen weiteren Besuch in München planen würden wir uns freuen, wenn Sie wieder unser Haus wählen würden. Wir freuen uns, Sie bald wieder als unser Gast zu begrüßen. Mit freundlichen Grüßen Ihr Victor's Team

8/10 Good

Paul

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2020
Response from Ihr Victor’s Team on Oct 27, 2020
Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt. Wir freuen uns, dass Sie sich die Zeit für ein Feedback genommen haben. Wir würden uns sehr freuen, Sie bald wieder willkommen heißen zu dürfen. Mit freundlichen Grüßen

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business stay
Hotel was clean and took many precautions for covid-19. The staff was very friendly and very helpful.
Stayed 6 nights in Jul 2020

10/10 Excellent

Mandy, Uk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this hotel staff were super attentive
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for short business trip- single traveller
Stayed 4 nights in Jan 2020
Response from The team of the Victor's Residenz-Hotel on Feb 10, 2020
Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay in Victor's world. We are looking forward to welcome you again soon. Sincerely

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Your Victor's team on Dec 16, 2019
Dear guest, Thanks for your review. We are very glad that you have taken the time for this feedback. We look forward to welcome you back to our hotel soon. Yours sincerely

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Ihr Victor’s Team on May 9, 2019
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir sind sehr froh darüber, dass Sie sich die Zeit für dieses Feedback genommen haben. Wir würden uns sehr freuen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel that needs soundproofing
A reasonable hotel that could do with better soundproofing. It was too easy to hear neighbours snoring!
Stayed 1 night in Feb 2019
Response from Your Victor's team on Feb 18, 2019
Dear guest, thank you very much for your review and your associated time. This will help us to create a pleasant atmosphere for our guests in the future. In order to continue to improve our performance and quality, we are grateful for any advice. We are looking forward to welcoming you again as our guest.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, amazing breakfast! English
Stayed 1 night in Nov 2018
Response from Sincerely on Nov 29, 2018
Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay in Victor's world. We are looking forward to welcome you again soon.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. The room was clean and roomier than I expected. Very happy with them and would stay again!
Stayed 2 nights in Oct 2018
Response from The team of the Victor's Residenz-Hotel on Nov 29, 2018
Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay in Victor's world. We are looking forward to welcome you again soon. Sincerely

8/10 Good

Kathie, Prince Albert, Sk Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got to keep our slippers & shoe horn!! First bathtub since arriving in Europe. Front desk staff were very helpful! Breakfast was totally awesome! I wish I could have eaten more!!
Stayed 2 nights in Sep 2018
Response from Your Team at the Victor’s Residenz-Hotel on Nov 29, 2018
Thank you very much for taking your time to give us such a positive feedback. It is great to hear, that you enjoyed your stay and the atmosphere in our Hotel. We hope to see you soon again. Best regards

8/10 Good

jenny, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located in a quiet neighborhood.
Located in quiet neighborhood but there is a bus to subway and always come as per schedule. There is a supermarket ALDI just infront of hotel.
Stayed 12 nights in Sep 2018
Response from Sincerely on Nov 29, 2018
Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay in Victor's world. We are looking forward to welcome you again soon.

2/10 Terrible

Roz, Houston

Disliked: Cleanliness, staff & service, room comfort
The only thing I liked was that I knew the area because I stayed there last year. Last year's stay 2017 was phenomenal, but this review is for my 2018 stay was left a bad taste in my mouth..so much so that will stay there again. I will elaborate, I booked my trip the first week of june through expedia. I only choose and filter hotel options based on FREE breakfast. Expedia had this hotel listed as one when I placed my booking. We get to the hotel and they advise me that they changed the free breakfast option in may and again I booked the trip the first week of June. expedia had NOT updated this information and the hotel was not at all accommodating. On top of that the bathroom had the most god awful smell. the staff was even subpar. This was a horrible hotel stay, I will not be staying at this hotel again and may have to think twice before using expedia again.
Stayed 5 nights in Sep 2018
Response from Your Victor's Team on Nov 29, 2018
Dear Guest thank you very much for taking the time to give us some feedback after your stay with us. We do regret to read, that you made a negative experience. Please be ensured that we will make sure that this won't happen again and check immediately with Expedia.. We would be happy to welcome you back to our hotel in the future and getting the chance to convince you of the quality of our service. Best regards,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from The team of the Victor's Residenz-Hotel on Nov 29, 2018
Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay in Victor's world. We are looking forward to welcome you again soon. Sincerely

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel, made the Holiday very special!
Staying here was amazing, the room was thoroughly cleaned and ready for use every day very promptly. The quality of the breakfast and restaurant was very good, the food and drink was good and a very reasonable price. Overall everything experienced here was very good at a very good price. The reception team and restaurant team were also very nice and very knowledgeable. They all spoke perfect English which was very nice considering my German is not good and very broken. The setting is very good too, nest door to a large Aldi and only a 20 min walk from the nearest train station or a 5-10 minute ride in a taxi which only costs around 10 Euro. The only complaint we had was the bathroom door handle was loose and came off once but we managed to put it back on. Would definitely come back here and definitely recommend.
Stayed 6 nights in Sep 2018
Response from Your Team at the Victor’s Residenz-Hotel Unterschl on Oct 12, 2018
Dear guest, Thank you very much for taking your time to give us such a positive feedback. It is great to hear, that you enjoyed your stay and the atmosphere in our Hotel. We hope to see you soon again. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Ihr Victor’s Team on Oct 26, 2018
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir sind sehr froh darüber, dass Sie sich die Zeit für dieses Feedback genommen haben. Wir würden uns sehr freuen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Ihr Victor’s Team on Oct 26, 2018
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir sind sehr froh darüber, dass Sie sich die Zeit für dieses Feedback genommen haben. Wir würden uns sehr freuen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen

8/10 Good

Wessam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Ihr Victor’s Team on Aug 24, 2018
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir sind sehr froh darüber, dass Sie sich die Zeit für dieses Feedback genommen haben. Wir würden uns sehr freuen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen

10/10 Excellent

Emt, St Paul, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from The team of the Victor's Residenz-Hotel on Jul 19, 2018
Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay in Victor's world. We are looking forward to welcome you again soon. Sincerely

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent business hotel
The hotel is well located for the Ballhausforum and is very business orientated I think as the local area is mostly quite industrial and large businesses. This means it’s nice and quiet, but is maybe a 15 minute walk from the S-Bahn. The staff were all lovely and accommodating. They were able to check me in no problem despite being a few hours early. The reception staff all spoke really good English was a bonus for me as my German is quite basic. The breakfast is decent with a good selection. The bar also serves food which is good. Overall a nice hotel, though they clearly put the prices up a lot when there are conferences on as it was expensive!
Stayed 2 nights in May 2018
Response from The team of the Victor's Residenz-Hotel on Jun 19, 2018
Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay in Victor's world. We are looking forward to welcome you again soon. Sincerely

10/10 Excellent

Kevin, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could not ask for a better place
Awesome hotel . Will go back there . They have an amazing breakfast . Place is really clean and their food was really good .
Stayed 3 nights in Apr 2018
Response from Your Team at the Victor’s Residenz-Hotel Unterschl on Apr 16, 2018
Dear guest, Thank you very much for taking your time to give us such a positive feedback. It is great to hear, that you enjoyed your stay and the atmosphere in our Hotel. We hope to see you soon again. Best regards

10/10 Excellent

keith, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel , great staff who were friendly and knowledgable. Nice rooms and good transport links.
Stayed 2 nights in Jan 2018
Response from Your Team at the Victor’s Residenz-Hotel Unterschl on Feb 26, 2018
Dear guest, Thank you very much for taking your time to give us such a positive feedback. It is great to hear, that you enjoyed your stay and the atmosphere in our Hotel. We hope to see you soon again. Best regards

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Friendly and Helpful Staff
Friendly Staff, Great Breakfast, Clean Room. Please put AC into the rooms instead of old school Central Heating / cooling systems. It takes almost 20 minutes to S-Bahn on foot.
Stayed 3 nights in Jan 2018
Response from Your Victor's Team on Jan 30, 2018
Dear Guest, thank you for your stay and your time for a review . It is very pleasant to know that you enjoyed your stay with us. Thanks as well for the hints and pieces of advice to improve our service and quality. We are looking forward to welcome you soon again. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally here
Friendly and helpful staff who speaks multi-language ;)
Stayed 1 night in Dec 2017
Response from Your Team at the Victor’s Residenz-Hotel Unterschl on Jan 30, 2018
Dear guest, Thank you very much for taking your time to give us such a positive feedback. It is great to hear, that you enjoyed your stay and the atmosphere in our Hotel. We hope to see you soon again. Best regards

6/10 Okay

charlie

Liked: Cleanliness, staff & service, room comfort
Good modern rooms, nice size, but awful location
Good modern rooms, nice size, but awful location
Stayed 3 nights in Oct 2017
Response from Victors USH on Oct 19, 2017
Dear guest, thank you very much for your review and your associated time. This will help us to create a pleasant atmosphere for our guests in the future. In order to continue to improve our performance and quality, we are grateful for any advice. We are looking forward to welcome you again as our guest. Best regards Your Victor's Team

10/10 Excellent

Thad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Response from Victors USH on Nov 14, 2017
Sehr geehrter Gast, vielen Dank für Ihr Feedback. Es macht uns sehr froh, dass Ihnen der Aufenthalt in Victor’s Welt gefallen hat. Ihre Bewertung zeigt uns, dass wir mit unseren Ansprüchen an Qualität und Service auf dem richtigen Weg sind. Wir freuen uns, Sie bald wieder in Victor’s Welt begrüßen zu dürfen. Mit freundlichen Grüßen Das Team des Victor’s Residenz-Hotels Unterschleißheim

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Response from Victors USH on Nov 14, 2017
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir sind sehr froh darüber, dass Sie sich die Zeit für dieses Feedback genommen haben. Wir würden uns sehr freuen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Victor’s Team

10/10 Excellent

Ajinkya, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Good location not far from city centre as well as good transport connections. Staff was very freindly and despite not knowing German was not a hinderence at all. Got all help from in terms of directions and attractions. Will stay again. Travelled with my family and it's a very safe place to be with children. Only thing I would like to see is to have a kettle in the room to have a morning tea in the room rather waiting for the break fast to start. Break fast was great.
Stayed 5 nights in Aug 2017
Response from Your Victor's Team on Sep 8, 2017
Dear Guest, thank you for your stay and your time for a review . It is very pleasant to know that you enjoyed your stay with us. Thanks as well for the hints and pieces of advice to improve our service and quality. We are looking forward to welcome you soon again. Best regards

6/10 Okay

Richard, london

Disliked: Cleanliness, property conditions & facilities
Conviently located for Buisness
Not a bad hotel, could do with some updating, no kettle in room, the breakfast wasn't great,
Stayed 1 night in Jul 2017
Response from Victor's Team Munich on Jul 29, 2017
Dear valued guest, we are very sorry that you didn't liked your stay with us. We provide kettles upon request at our front desk. We will update our breakfast in August and hope you will find a better selection then. Kind regards Your Victor's Team

8/10 Good

RUPA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value & very clean
My only disappointment was that when I called for room service , I was told that there were not enough staff that night to allow for this . I wanted to eat in my room after a very long day .
Response from General Manager on Jan 17, 2017
Dear guest, thank you very much for your review and the associated time. We are always striving to make the stay in Victor's world a unique experience. All the more we regret that we have not scored your expectations. We want our guests to feel comfortable and to enjoy the service in our house. We hope that by re-booking you will give us the opportunity to meet your expectations and wishes. You can be sure that we will take your feedback very seriously and have already communicated the points you mentioned to our team. Best regards Your Victor's team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Dec 8, 2016
Sehr geehrter Gast, vielen Dank für Ihre Bewertung und Ihr Vertrauen. Wir freuen uns, Sie auch in Zukunft als unseren Gast begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Victor's Team

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid
Liked it, quite splendid. Do not eat a KitKat from the minibar... they charge a 1000% premium. Walk around the corner and buy one at a normal price.
Response from General Manager on Nov 3, 2016
Dear Guest, thank you so much for your review and your associated trust. We are looking Forward to welcome you again as our guest. Best regards your Victor's Team

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need
Excellent staff, service, room and an outstanding breakfast. 20 minute walk to S-Bahn.
Response from General Manager on Oct 18, 2016
Dear guest, We are very glad to have you as our guest. thank you very much for taking your time to fill out our questionnaire. We were pleased about your positive assessment of our house. Your evaluation shows us that we are on the right path with our demands on quality and service. Best regards Your Victor´s Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable!
Overall a wonderful experience. Very friendly staff and nice amenities. Worth the price.
Response from General Manager on Sep 27, 2016
Dear guest, thank you for your review and your confidence. We are very pleased that you have felt so comfortable in our house. Your praise we like to give to our team, because nothing is more motivating then a satisfied client. We are pleased to welcome you again as our guest. Greetings from Unterschleissheim Your Victor's Team

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Amazing Breakfast, and great beds.
We had a great stay, our only issue as tourists was we found it far from the city center. After five days I couldn't see myself commuting to the city one more day. It was quite a walk to the train station, wait for the train then the train ride, we would estimate one hour and fifteen minutes in total if everything is running with no problems and one day it had a problem and we had to meet a tour bus downtown, we just made it. A room fridge would have been nice. So far it's the only hotel that hasn't had one during our European trip.
Response from Victor's on Sep 22, 2016
Dear guest, thank you for your review and your confidence. We are pleased that you had a pleasant and comfortable stay with us. Don't hesitate to contact our reception team for questions regarding the transport or transport facilities. We are looking forward to welcome you again as our guest. Greetings from Unterschleissheim Your Victors Team

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Clean room Nice breakfast Polite and helpful personnel
Response from Victor's USH on Jul 5, 2016
Dear Guest, Dear Guest, thank you for your review and the associated trust. please feel free to approach our front office stay during your next stay with us. We would be happy to give you a room heading north, as those are much cooler, even with such high outside temperatures. Best regards, your Victor's Team

8/10 Good

Roberto, Ancona

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is superb. Excellent quality and excellent selection. One of the best I have ever had
Response from Victors USH on Jul 6, 2016
Dear Guest, thank you for your kind review and your associated trust. It would be a pleasure to welcome you again as our guest. Best regards yor Victor's Team

8/10 Good

Greig, Sydney. Australia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
pleasant stay
Assistance delivered by the reception was excellent. Front of house staff in the bar and at breakfast were efficient.
Response from Victors USH on Oct 17, 2015
Dear Guest: Thank you very much for your feedback here on Expedia. We are content that you enjoyed your stay with us. We will be even happier to share your positive feedback with our fellow colleagues. We hope to welcome you back to our hotel very son. Best regards, Your Victor's Team

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Victors USH on Oct 16, 2015
Dear Guest: Thank you very much for your positive feedback. We hope to welcome you back soon. Best regards, You Vicor's Team