Interior

Reviews of Balneario de Archena - Hotel Termas

4 out of 5
Balneario de Archena - Hotel Termas
Carretera Balneario, s/n, Archena, Murcia

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 112 reviews" "
Rating 8 - Good. 43 out of 112 reviews" "
Rating 6 - Okay. 13 out of 112 reviews" "
Rating 4 - Poor. 3 out of 112 reviews" "
Rating 2 - Terrible. 5 out of 112 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant night away
Upgraded to Junior Suite excellent stay
Stayed 1 night in Oct 2023

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful all round
Stayed 2 nights in Apr 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Had a fabulous time. Hotel room was very spacious. Pool area is fantastic
Stayed 1 night in Mar 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very friendly for tourists
Stayed 2 nights in Mar 2023

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thermal pools
Stayed 4 nights in Apr 2022

6/10 Okay

Carmela

Traveled with partner
Disliked: Cleanliness
Building is unique. Did not care for the atmosphere of the place and seemed overcrowded.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vale la pena. Le podrían hacer un cariño al baño. Los empleados, hay unos excelentes, otros que hacen su trabajo como si te estuvieran haciendo un favor al contestarte. La comida, buena.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Disliked: Staff & service
On our email it said nothing about needing photo ID when you check in the staff were really unhelpful. And everything we asked about turned into a hasssel. Also very cheap limited toiletries in the room not impressed definitely not a 4star resort
Stayed 1 night in Apr 2019

10/10 Excellent

Phill, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another visit to an old favorite.
Very nice hotel in a spa complex. Very relaxed. We had a lovely time and will visit again.
Stayed 5 nights in Aug 2018

10/10 Excellent

Jan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with unlimited access to the pools.
It was a nice, relaxing, peaceful and bliss holiday as I thoroughly enjoyed the magical properties of the natural thermal waters.
Stayed 4 nights in Apr 2018

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Terma Archerna
Overall fantastic experience. Just a bit disappointed that a Spa Voucher was included in the price but there was no clarity about this voucher. I phoned upon twice to find out what's included and was informed sauna was included, only to find out at the hotel that everything was an extra. Only the use of the pools was allowed. The restaurants were really limited almost on take it or leave it basis. Very limited on vegetarian food for my partner.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied travelers
We had a very nice experience and will do it again
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great welcome from the staff, nice room, quiet location. Lovely, recently refurbished spa facilities on site. Maybe not so luxurious as other spa "resorts" but much better value. Don't tell too many people though!
Stayed 1 night in Jun 2017
Response from Balneario de Archena on Jul 8, 2017
Thank you for your comentt.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 stars at best
the room was in desperate need of renovation. the best was horribly uncomfortable. the air conditioning sounded like a jet engine and didn't allow you to sleep. the spa was a glorified swimming pool. do not waste your time or money

4/10 Poor

GEORGIOS

Liked: Cleanliness
Disliked: Staff & service, room comfort
Unpleasant
We wanted to visit the Balneario De Archena for a day at the spa. We booked hotel Termas, as there are 3 hotels around the spa. The hotel is a beautiful building outside. However the room was very cold, in both looks and atmosphere. The check in was very slow, somehow unfriendly. When I asked for an iron and ironing board they told us that the hotel did not have any. And in the evening when we wanted a light dinner after 3 hours at the baths, there was no option. The whole feeling and the whole experience was that this hotel takes full advantage of its position and the fact that there are 3 hotels surrounding the baths and there behaviour is that they are busy anyway so why should we bother.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old elegant thermal spring spa hotel
This is the original 19th century hotel on the site , so is elegant , spacious , with old world charm. Excellent for wandering to the thermal bath in the provided towelling robe. We ate on the outside terrace of the dining room in the evening and had an excellent meal

8/10 Good

Debbie, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want to relax in beautiful surroundings
This is the place for you. Friendly staff, great spa pools, quality food.

10/10 Excellent

ex-pat resident, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
indulgently relaxing
We went for a relaxing break , to use the thermal pools , which are a cross between a water park and physiotherapy , and are lots of fun. There is ample sun bathing area. The entire complex , inside and outside the pools , is really attractive and well laid out. There are three hotels and you can use the facilities of them all. The old casino ( means club in Spanish and not gambling ) was excellent for snacks , tapas and drinks. The gardens were well laid out , with lots of shady trees and paths. There are lots of treatments which can be paid for , but we didn't indulge , though they seemed popular. The hotel dining room for evening meals was pleasant , with efficient but not rushed service , and the food was excellent.

8/10 Good

Elin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and relaxing - good value for the baths
Attractive hotel and surroundings, excellent customer service, all in all a very good experience, especially given we got a good deal on our stay. Access to the balneario is included for all of the days of your stay including the day you check out which means is works out very good value for money. Spa treatments also seemed fairly priced. Relaxed for a spa hotel, not a kale smoothie in sight!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Historic Hotel with Thermal Spa
Booked this hotel as a weekend away with the grown up kids. The hotel is part of the Balneario de Archena Thermal Spa. The hotel has a lot of character and some really beautiful features. It is part of a complex that has ancient and modern spa facilities, including a great swimming pool. The site has a number of pleasant restaurants. Note that you have to be 18+ to book the thermal spa's and treatments - so not really designed for younger kids - although they do have a kids club and the pool has lots of fun jets. Had a really great time and would definitely go back.

8/10 Good

PHILL, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little civilised hide away.
We have stayed in this hotel a few times whilst visiting extended family in the region. It has an old world feeling to it not for those who require a hyper modern hotel. It has a quiet elegance from a different age. The little spa complex in which the hotel is located is very pleasant as is the café in the casino next door. The staff are very good.

10/10 Excellent

Care ear, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Termas
Little hitch when we tried to check into the hotel but they had an excellent Customer Service rep who was multi lingual and got it all sorted and up graded us got our trouble. The hotel is beautiful with great history and the Spa was amazing. Having a treatment underneath the hotel is a must, what a fab experience wandering the tunnels. Overall a fabulous stay and I would highly recommend both the hotel and a visit to the pools and Balneria. English spa's could learnt a lot from them both in cost in general layout etc
Response from Balneario de Archena on Jan 3, 2015
Dear Care, Thank you so much for your nice review on Hotels.com, we hope to welcome you soon again and send our best wishes and regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what the doctor ordered
Other than the fact that this hotel is an hour's transfer (more expensive than the cost of flights), it was a fantastic stay. The facilities were excellent. Very clean. Good food. The pools were incredible, every water feature that you could ask for is here. Hope we can return.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
'A different experience for the family'
The hotel has an interesting history and provides a unique experience. There was a very relaxed atmosphere. However, the car parking system was not explained and we had great difficulty in finding our way out of the location. It was also quite a distance to walk to from the hotel. The room was good with a lovely view of the river.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hot spa
Overall the hotel was good, I think we chose the wrong time of the year as a lot of things close down in Spain for the first 2 weeks after New Year. Ours was the only hotel open (out of 3) so it was the only one you could eat in and the choose was very limited - like none. It was also an expensive menu I think . There were no tea and coffee making facilities in the room and the indoor swimming pool was closed for refurbishment and the sauna was not included in the package. It was lovely in the hot spa water but it was very tired and needed some attention, I don't think the roof had ever been cleaned. Although parking was free you didn't know how to find the car park until you had parked in the underground one.

10/10 Excellent

DWC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hot spring. bathing excellence
Good value for overnight stay Staff excellence apart from 1 obviously new young bar tender

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa Break
Overall a really pleasant stay. Fascinating hotel with a lot of history and in beautiful surroundings. We were room only and had an adequate breakfast of tostado and coffee for about 3 euros each at the Bar Casino. We found it difficult to make ourselves understood to restaurant staff and the evening meal could have been better. I had to send my fish back as very undercooked. Next evening went to one of the other hotels for a buffet dinner, which was very good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Termas, Archena
We have just had a memorable 2 night stay at this hotel. The staff were very courteous and helpful and we had an excellent room. The location is very scenic and the Thermalium is brilliant, we spent the majority of our time in the pools. Will be going again later in the year!

10/10 Excellent

R, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should have stayed longer
Tranquility, Relaxation, Peace, Spacious Clean room. Just wish we could have arrived earlier or stayed another night to fully absorb and enjoy the facilities of the Balneario Spa.

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Niños y ruido por todos lados. Horrible
Cualquier cosa menos tranquilidad que es lo que espera alguien de un balneario de aguas termales. Parece más una piscina municipal o Aquapark para niños que otra cosa(gritos, saltos etc). El restaurante de hotel termas un desastre. La peor cena de mi vida. Ni mi perro se lo comería.
Stayed 1 night in Dec 2023

10/10 Excellent

GLORIA

Stayed 2 nights in Nov 2023

8/10 Good

Jeny

Stayed 1 night in Aug 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una experiencia muy cómoda y bonita y relajante.
Stayed 1 night in Jul 2023

10/10 Excellent

REQUENA

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons été agréablement surpris et ravi de votre établissement. La seule difficulté que nous avons rencontré c'est le manque de signalisation pour vous trouver.
Stayed 1 night in May 2023

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nos ha parecido un ligar para descanso toral con todas las comodidades posible a tu alcance , instalaciones muy cuidadas y muy buenos profesionales
Stayed 1 night in Apr 2023

10/10 Excellent

Juan

Stayed 1 night in Apr 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo adecuado
Todo correcto. Personal amable.
Stayed 1 night in Mar 2023

10/10 Excellent

Viviane

Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Marie-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt SPA-hotell
Ett mycket trevligt hotell i gammal stil. Byggt på historisk mark och med intressanta gamla fototavlor från forna tider. Trevlig personal som tillgodoser om du har några speciella önskemål. Har därför återkommit till detta hotell flera gånger. Bra sängar och utmärkt frukost. Rekomenderas verkligen.
Stayed 2 nights in Jan 2023

10/10 Excellent

Susana

Stayed 1 night in Sep 2022

10/10 Excellent

Palmira

Stayed 1 night in Sep 2022

8/10 Good

ASUNCION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Eva-Lena

Stayed 1 night in Jun 2022

8/10 Good

TATIANA

Stayed 2 nights in Jun 2022

2/10 Terrible

Jaime

Stayed 1 night in Feb 2022

10/10 Excellent

Elin Dalseg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Jyrki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little vacation
The reception was congested. Only one person at work. The door card did not work and I returned to the reception. The thing was fixed. The car park was good and affordable ... € 8 per day. The mattress on the bed was a little too hard for us. Extremely good breakfast buffet.
Stayed 1 night in Feb 2022