Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Austin, Texas

Theft from room

Posted May 3, 2015
Our 4 night stay at this hotel was marred by the theft of approximately $200 in expensive cosmetics from the room when housekeeping cleaned the room. I reported it to the front desk, filed a police report, and asked to speak with the manager, but was never contacted after several requests. Very disappointed in their lack of concern.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Lebanon, IL

Our Stay

Posted Apr 20, 2015
Pros: The breakfast was good.
Cons: Clean the whirlpool. Get bigger pillows for the beds.
Location: Was within driving distance to a lot of things to do in TN.
Walked in and was impressed until I tried to put my things in the closet and the safe door wouldn't stay closed and hit me in the leg. Couldn't move it the safe because even if it was no longer attached to the wall, it was still attached to the floor. Went down to sit in the whirlpool and it was filthy. No do not disturb sign for your door and they couldn't find one, so we made our own. The bed was not comfortable and the pillows were small in size. On a good note...The room was a nice size and looked clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

nice hotel

Posted Apr 13, 2015
Pros: clean rooms
Cons: nothing
Location: we were 30 minutes from Nashville and yet not in heavy city limits
clean rooms, breakfast was satisfying. we were close enough to Nashville without being in city. traveling routes were perfect
4 out of 5
Recommended
for Everyone
by A verified travelerfrom newport tn

Posted Apr 12, 2015
Pros: Beds were very comfortable and plenty of room
Cons: Hair dryer didn't work
Location: We stayed here for Mule Days. Restaurants nearby and shopping
Great room and very comfortable. In process of remodeling and upgrading but still comfortable. Love seat and chair a little outdated and need replaced but beds were very good
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Athens, GA

Overnight Stop on the way home.

Posted Apr 11, 2015
Staff weren't overly friendly, but overall I was very impressed with this hotel. Had never stayed at a Comfort Suites before so I wasn't sure what to expect. I was pleasantly surprised at how nice it was! They had several signs asking guests to "Please pardon our mess as we remodel," but I encountered no mess what so ever.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice!

Posted Mar 28, 2015
Pros: Clean, spacious room, tasteful decor, pretty hotel and breakfast : )
Cons: friendliness.
I was a displaced Hampton loyal person trying something new--the only nice hotel in the area with availability! What a lovely surprise. Clean, lovely room with enough amenities to make me happy. A bountiful breakfast the next day. It was all great and I was impressed. Staff was pleasant enough, just a bit uninspiring. I would definitely go back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TN.

Great location and superior hotel stay.

Posted Mar 12, 2015
Pros: Everything.
Cons: N/A
Location: Great location. Near interstate, prime shopping and restaurants.
Highly recommend this hotel. Clean, quiet and spacious rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Room was clean and staff was very helpful and friendly!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2015
Very nice, clean, comfortable room. Close to restaurants and shopping.
5 out of 5
Recommended
for Couples
by Rodneyfrom Buckingham

Great place to stay

Posted Feb 21, 2015 on Hotels.com
A very nice place to say. You'd expect to pay more for a hotel room this nice.