Ratings based on 440 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Getaway With Friends
by Scott from Pennsylvani

Posted Jun 19, 2014 on Hotels.com
Hallways smelled. Air conditioner broke in the middle of the night. Poor, incompetent, irresponsive front desk. Did not make up the room. All I needed was a clean bed, working bathroom and air conditioning and no problems checking in or out. They could not even deliver that.
1 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler from Michigan

Pick a different hotel to stay at before Bonnaroo

Posted Jun 18, 2014 on Hotels.com
Even though it was just one night, this place was pretty bad. The smoke stench in the hallways is almost unbearable although the room was okay. We got there before 11 but the front desk was closed and the phone you're supposed to use after hours didn't even work. The floor by the air conditioner in the room was wet and we killed at least 3 bugs in the bathroom. Even though we got a pretty cheap price I would have definitely payed more for a better place if I knew how bad it was beforehand.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for CMT

Posted Jun 12, 2014
Very clean a lots of room. Great place with lots of shopping and restaurants close by. Front desk were very friendly. Only negative was the halls smelled like smoke, but the room did not.
1 out of 5
by A verified traveler

Terrible hotel

Posted Jun 10, 2014
Pros: Nothing.
Cons: Everything.
Location: 30 minutes from Nashville. There is a nice mall and a lot of restaurants. But stay in a different hotel.
We booked a queen nonsmoking room, and while the room was labeled nonsmoking, the entire floor was hazy with smoke. It smelled terrible. The room turned out to be a full size room, and the manager told me that they were overbooked and there was nothing she could do. We stayed one night and then asked for a refund for the next two nights and checked out and moved to a different hotel.
1 out of 5
Recommended
for Families
by Frank from 60050

Awful

Posted Jun 7, 2014 on Hotels.com
Stains On linen, garbage on the floor, smoke in all areas of hotel. Completely disgusting experience we did not stay longer than 10 minutes
5 out of 5
Recommended
by joel from Crosslake, MN

Lots of amenities

Posted Jun 3, 2014 on Hotels.com
All good except their ice machines were not working. Had to buy ice and bring it in.
1 out of 5
by A verified traveler

Hotel was not easy to see from street.

Posted May 27, 2014
Room and hallway was hot, it took hours before it cooled down. We asked for extra bedding they stated they had none. The entire building smelled of cigarette smoke. Bathtub leak hot water. Will not stay in this hotel again.
2 out of 5
by A verified traveler

The most unpleasant hotel/motel experience

Posted May 22, 2014
Pros: Proximity to event
Cons: We were afraid to sit on the couch due to its uncleanliness. It was supposed to be non-smoking, but it was air freshenered over. My clean clothes smel
Location: Spring fling athletic event
Low budget extended stay. We were afraid to sit on the couch due to its uncleanliness. It was supposed to be non-smoking, but it was air freshenered over. My clean clothes smelled after sleeping in clean(?) sheets. Old t.v. with non-working remote. Will not return. Gross.
1 out of 5
by A verified traveler

Unbelieveable! Can't say anymore. Needs makeover.

Posted May 20, 2014
Pros: Nothing
Cons: Everything
Location: Didn't stay lon enough to find out.
Terrible odor! Dirty! Another coup;e was checking out also.
3 out of 5
by A verified traveler

Ok for the price

Posted May 18, 2014
Good place if you are a smoker or have a indoor pet.