Ratings based on 443 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Atlanta

Terrible Hotel,,, dirty, smells of smoke

Posted Nov 25, 2014
Pros: Nothing
Cons: Staff, housekeeping
Location: location was convenient
The worst hotel ever stayed at,,,too many things to list but it was dirty,, uncleaned linens, stains on furniture, noisy and smelled of smoke..
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Murfreesboro

Great room for a great price....

Posted Nov 9, 2014
Pros: Staff was very friendly. Rooms were comfortable. Quiet, about a half mile away from the highway where all the other hotels are which can be loud
We had a room with double beds, stove, microwave, refrigerator, coffee maker, sitting area and free wifi. Small laundromat on site. Really a great price and close to everything.
1 out of 5
by A verified travelerfrom San Francisco, Ca.

I will not go back!

Posted Oct 1, 2014
Pros: The grounds are well kept
Cons: Cleanliness, towels, provide maid service, outfit kitchenetts make sure everything operates and furniture is not broken. Use a pest service regularly.
Location: Shopping and restaruants
Our room needed a good scrub. All the upholstery and carpets were stained. We killed 2 cockroaches. The walls, moldings and doors all needed to be washed. Both of the chairs were broken and 2 out of the three lamps were missing the knobs that turn them on. The dresser was droken. There is no maid service at all. The towels were tissue thin. Guests have to go to the front desk and ask for clean towels and toilet paper. The kitchenette was not outfitted sufficently. There was 2 knives, 1 fork and no spoons. The front desk didn't have any spoons. There was 1 plate 2 mugs and no drinking glasses at all. The refrigerator was so noisey it kept us awake at night. Some guests stand outside the front door and smoke so when they come in and go directly into the elevator they leave a stong smell of smoke in the lobby, elevator and halls. There is construction going on right outside our room so we were awakened each day at 6:30am by construction noise.
1 out of 5
Recommended
for Getaway With Friends
by Scottfrom Pennsylvani

Posted Jun 19, 2014 on Hotels.com
Hallways smelled. Air conditioner broke in the middle of the night. Poor, incompetent, irresponsive front desk. Did not make up the room. All I needed was a clean bed, working bathroom and air conditioning and no problems checking in or out. They could not even deliver that.
1 out of 5
Recommended
for Overnight Stay Before Destination
by A verified travelerfrom Michigan

Pick a different hotel to stay at before Bonnaroo

Posted Jun 18, 2014 on Hotels.com
Even though it was just one night, this place was pretty bad. The smoke stench in the hallways is almost unbearable although the room was okay. We got there before 11 but the front desk was closed and the phone you're supposed to use after hours didn't even work. The floor by the air conditioner in the room was wet and we killed at least 3 bugs in the bathroom. Even though we got a pretty cheap price I would have definitely payed more for a better place if I knew how bad it was beforehand.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for CMT

Posted Jun 12, 2014
Very clean a lots of room. Great place with lots of shopping and restaurants close by. Front desk were very friendly. Only negative was the halls smelled like smoke, but the room did not.
1 out of 5
by A verified traveler

Terrible hotel

Posted Jun 10, 2014
Pros: Nothing.
Cons: Everything.
Location: 30 minutes from Nashville. There is a nice mall and a lot of restaurants. But stay in a different hotel.
We booked a queen nonsmoking room, and while the room was labeled nonsmoking, the entire floor was hazy with smoke. It smelled terrible. The room turned out to be a full size room, and the manager told me that they were overbooked and there was nothing she could do. We stayed one night and then asked for a refund for the next two nights and checked out and moved to a different hotel.
1 out of 5
Recommended
for Families
by Frankfrom 60050

Awful

Posted Jun 7, 2014 on Hotels.com
Stains On linen, garbage on the floor, smoke in all areas of hotel. Completely disgusting experience we did not stay longer than 10 minutes
5 out of 5
Recommended
by joelfrom Crosslake, MN

Lots of amenities

Posted Jun 3, 2014 on Hotels.com
All good except their ice machines were not working. Had to buy ice and bring it in.
1 out of 5
by A verified traveler

Hotel was not easy to see from street.

Posted May 27, 2014
Room and hallway was hot, it took hours before it cooled down. We asked for extra bedding they stated they had none. The entire building smelled of cigarette smoke. Bathtub leak hot water. Will not stay in this hotel again.