Ratings based on 436 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for CMT

Posted Jun 12, 2014
Very clean a lots of room. Great place with lots of shopping and restaurants close by. Front desk were very friendly. Only negative was the halls smelled like smoke, but the room did not.
1 out of 5
by A verified traveler

Terrible hotel

Posted Jun 10, 2014
Pros: Nothing.
Cons: Everything.
Location: 30 minutes from Nashville. There is a nice mall and a lot of restaurants. But stay in a different hotel.
We booked a queen nonsmoking room, and while the room was labeled nonsmoking, the entire floor was hazy with smoke. It smelled terrible. The room turned out to be a full size room, and the manager told me that they were overbooked and there was nothing she could do. We stayed one night and then asked for a refund for the next two nights and checked out and moved to a different hotel.
1 out of 5
by A verified traveler

Hotel was not easy to see from street.

Posted May 27, 2014
Room and hallway was hot, it took hours before it cooled down. We asked for extra bedding they stated they had none. The entire building smelled of cigarette smoke. Bathtub leak hot water. Will not stay in this hotel again.
2 out of 5
by A verified traveler

The most unpleasant hotel/motel experience

Posted May 22, 2014
Pros: Proximity to event
Cons: We were afraid to sit on the couch due to its uncleanliness. It was supposed to be non-smoking, but it was air freshenered over. My clean clothes smel
Location: Spring fling athletic event
Low budget extended stay. We were afraid to sit on the couch due to its uncleanliness. It was supposed to be non-smoking, but it was air freshenered over. My clean clothes smelled after sleeping in clean(?) sheets. Old t.v. with non-working remote. Will not return. Gross.
1 out of 5
by A verified traveler

Unbelieveable! Can't say anymore. Needs makeover.

Posted May 20, 2014
Pros: Nothing
Cons: Everything
Location: Didn't stay lon enough to find out.
Terrible odor! Dirty! Another coup;e was checking out also.
3 out of 5
by A verified traveler

Ok for the price

Posted May 18, 2014
Good place if you are a smoker or have a indoor pet.
2 out of 5
by Pastor from TN

not happy

Posted May 11, 2014
Pros: smell of smoke
Cons: get rooms and hallways deodorized
very strong odor of smoke. had a non smoking room reserved, got there at check in time and room was not ready. staff goes up and checks my room. staff comes back and tells me room is ready and gives me the key. smoke was so thick, me and my boys eyes started to water. we went back to the front desk and i told them to cancel my stay. they stated that that was the only room available and they had no more non smoking rooms available. To make a long story short, not a very pleasant place to stay.
1 out of 5
by A verified traveler from Murfreesboro Tennessee

It was very NASTY!

Posted May 9, 2014
It was a very Nasty hotel from entrance to room. The carpet, elevator and sofa was dirty. I had to purchase cleaning supplies to clean room and spray with lysol. I couldn't get refund because I had already paid for room.
1 out of 5
Recommended
by Lisa from Georgia

Avoid at all costs!

Posted May 6, 2014 on Hotels.com
The room was in bad shape and smelled like smoke. When we got off of the elevator, there were 3 women smoking in the hallway, looking very trashy. I was staying with my daughter, and was very nervous being in hallway with them. Once we got into our room, it was do bad I wanted to leave, but was afraid of going back out into the hall! It was loud all night, with people being loud in the hall. It turns out people stay there long term. It was so bad, I got out as soon as I could. I will say the bathroom was clean. I didn't mind taking a shower, but expect to smell like smoke when you leave.
1 out of 5
by Daniele from Alabama

Do not recommend

Posted Apr 28, 2014
Checked back out after seeing the room! Did not see one person fully clothed outside or inside except the girls working the front desk. The elevator, halls, and the room smelled like cigarette smoke and was not clean.