2 restaurants, breakfast served

Reviews of Al Nahda Resort & Spa

5 out of 5
Al Nahda Resort & Spa
Al Nakhal Street, Post Box 502, Barka, Muscat

Reviews

6.8
Rating 10 - Excellent. 19 out of 114 reviews" "
Rating 8 - Good. 35 out of 114 reviews" "
Rating 6 - Okay. 35 out of 114 reviews" "
Rating 4 - Poor. 18 out of 114 reviews" "
Rating 2 - Terrible. 7 out of 114 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Jerry

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Swimming pool got no water in it.
Swimming pool has no water.
Stayed 6 nights in Jul 2019

6/10 Okay

Jonathan

Liked: Cleanliness, room comfort
Cute villas but don’t expect too much
Check in was slow. It’s advertised as 5 star, but really a 3. Rooms are spacious though. Cute villas and layout
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The space of the room and property are amazing. And the acrivities
Stayed 1 night in Dec 2018
Response from Resort Manager on Jan 7, 2019
Dear Guest, Greetings from Al Nahda Hotel & Resorts. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Hotel Resort, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Also we would like to thank you for highlighting the points for the renovation and the electrical switch, your feedback is very valuable for us. Same has been shared with the concern department to ensure the action been taken. Once again thank you for staying with AL Nahda Hotel & Resort. We look forward to welcoming you back soon

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Huge hotel that has seen much better days, the rooms are big and comfortable but the pool area is dismal , the breakfast is good and the food is ok , the service is good and the staff polite ,all in all a bit of a mixed bag !
Stayed 3 nights in Dec 2018
Response from Resort Manager on Jan 7, 2019
Dear Guest, Greetings from Al Nahda Hotel & Resorts. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Hotel Resort, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Also we would like to thank you for highlighting the points for the renovation and the electrical switch, your feedback is very valuable for us. Same has been shared with the concern department to ensure the action been taken. Once again thank you for staying with AL Nahda Hotel & Resort. We look forward to welcoming you back soon

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel situated in a beautiful park. Excellent swimming pool and gym. Very quiet. Pity that meals were very overpriced.
Stayed 3 nights in Dec 2018
Response from ASHOKAN KRISHNA on Dec 25, 2018
Dear Guest, Greetings from Al Nahda Hotel & Resorts. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Hotel Resort, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Also we would like to thank you for highlighting the points for the renovation and the electrical switch, your feedback is very valuable for us. Same has been shared with the concern department to ensure the action been taken. Once again thank you for staying with AL Nahda Hotel & Resort. We look forward to welcoming you back soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and ideal location. Enjoyed lot
Stayed 3 nights in Nov 2018
Response from Ram Tamang on Dec 4, 2018
Dear Guest, Greetings from Dunes by Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Dunes by Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Ram Tamang Director of Rooms

8/10 Good

Mohamed

Liked: Staff & service
Stayed 1 night in Sep 2018
Response from ASHOKAN KRISHNA on Sep 28, 2018
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards

4/10 Poor

Girish, muscat

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel stay
Worst experience in Al Nadha during Eid Al Adha holidays due to following reasons : 1. Swimming was not maintained at all; could see algae flaoting around 2. Both the ACs were not working at all during the summer time
Stayed 1 night in Aug 2018
Response from ASHOKAN KRISHNA on Aug 29, 2018
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. Points addressed by yourself are well noted and we will surely look into this closely and corrective measures would be taken accordingly. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Positive - Spa, Food, Big area, silent environment Negative - Unmaintained areas, old and broken furniture, Room phone not working hence has to go to all places to get the requirements, maintenance staff not able to fix phone, smelly toilet, week Wifi signal, less illumination in external lawn areas, less serving staff in restaurants
Stayed 2 nights in Jun 2018
Response from Ram Tamang on Jun 23, 2018
Dear Guest, Greetings from Al Nahda Resort & Spa! Thank you for the appreciation abot the Spa, food & environment. At Al Nahda Resort & Spa, we are committed to providing warm, efficient and discreet service to our guests and their appreciation and acknowledgment is always our greatest reward. At the onset, I sincerely apologize for the negativity you experienced. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next visit. Warm Regards Resort Manager

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Needs maintenance
The good thing about cycling. The suites has no towels in bathrooms Service is poor took 3 + hours to get bath towel. WiFi poor connection
Response from Ashokan Krishnan on Apr 14, 2018
Dear Guest, Greetings from Al Nahda Hotel & Resort. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next visit. Warm Regards Resort Manager

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Barka resort after a day in the wadis.
Kind of a hidden gem, for the price. Barka is close to several amazing Wadi hikes. This property is a unique concept and the villas are spacious. Far better than we hoped for in booking. Check it out.
Response from Ram Tamang on Apr 3, 2018
Dear Guest, Greetings from Al Nahda Resort & Spa! Thank you for the appreciation for the hotel facilities and the services. At Al Nahda Resort & Spa, we are committed to providing warm, efficient and discreet service to our guests and their appreciation and acknowledgment is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Resort Manager

4/10 Poor

Shahab, Muscat

Disliked: Cleanliness, property conditions & facilities
Old facility
The facility is very old and is not maintain properly, you can easily see the trash and empty bottles around the area. the pool bar was closed and calling to receive any services taking ages. Breakfast was very limited and many item were not fresh !!! Is not worth the money.
Stayed 1 night in Feb 2018
Response from Resort Manager on Mar 5, 2018
Dear Mr. Shahab Greetings from Al Nahda Resort & Spa! At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalized service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken the position of the head of the department. We value feedback from our valued guests which enables us to reload our product and improve further. We assure you of a better experience on your next visit. Warm Regards Resort Manager

6/10 Okay

Martin, London

Liked: Cleanliness, room comfort
Very tired
Lovely surroundings and nice apartments, just a shame the resort looked tired. The jacuzzi and lazy river was closed and the resort was a ghost town. Many tiles missing from the swimming pool.
Stayed 6 nights in Feb 2018
Response from Resort Manager on Mar 5, 2018
Dear Mr. Martin, Greetings from Al Nahda Resort & Spa! At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalized service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken the position of the head of the department. We value feedback from our valued guests which enables us to reload our product and improve further. We assure you of a better experience on your next visit. Warm Regards

10/10 Excellent

Yousuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome
it was too good. i loved the help given by Mr. Afsal. He's such a great person.
Stayed 1 night in Jan 2018
Response from AFSAL AHMED on Feb 20, 2018
Dear Guest, Greetings from Al Nahda Resort & Spa! Thank you for choosing us for your recent stay, and thank you for taking time to give your valuable feedback. We are glad that you enjoyed your stay with us. We are looking forward to welcome you soon in our Resort. Thank you & Regards,

8/10 Good

Sue, Abu Dhabi/North Carolina

Liked: Cleanliness, staff & service, room comfort
Very Nice
Wonderful place! Staff is fantastic, friendly and very helpful. Some of the amenities were under renovation such as the steam tunnel. It can use some updating. Nevertheless it is a lovely place. I can only imagine what us was like when it first open.
Stayed 3 nights in Dec 2017
Response from Sharmila Dhar on Jan 3, 2018
Dear Guest, Greetings from Al Nahda Resort & Spa! Thank you for choosing us for your recent stay, and thank you for taking time to give your valuable feedback. We are glad that you enjoyed your stay with us. We are looking forward to welcome you soon in our Resort. Thank you & Regards, Sharmila Dhar

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply super
Amazing experience, well maintained product and nice gestures from the management team, special thanks goes to Ram and his team
Stayed 1 night in Dec 2017
Dear Mr. Hamood, Greetings from Al Nahda Resort & Spa! Thank you for choosing us for your recent stay with us, and we are glad to hear that you enjoyed your stay with us. We are looking forward to see you soon again in our Resort. Thank you and regards, Sharmila Dhar

6/10 Okay

Hamood, Muscat

Liked: Room comfort
Very slow reception with lack of enough staff. Most of the outdoor attractions are not maintained and not in working conditions.
Stayed 1 night in Dec 2017
Response from Sharmila Dhar on Dec 23, 2017
Dear Mr. Hamood, Greetings from Al Nahda Resort & Spa! Kindly accept our sincere apology for the inconvenience you faced, I was very disappinted to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion. I understand this service is certainly not accecptable and the same was adressed with concerned department. Again please accept my sincere apology and i hope this hasn't put you off a return stay with us again. Thank you and Regards, Sharmila Dhar

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort , for all I was there with group of friends and it was fun
Stayed 1 night in Nov 2017
Response from Sharmila Dhar on Dec 21, 2017
Dear Guest, Greetings from l Nahda Resort & Spa! Thank you for choosing us for your recent stay with us. I am glad to hear that you enjoyed your stay with us and thank you for taking time to give us your valuable feed back. Hope to see you soon again in our resort. Thank you and Regards, Sharmila Dhar

2/10 Terrible

Moazzam, Muscat, Oman

Disliked: Staff & service, property conditions & facilities, room comfort
PATHETIC. SOME staff unbelievably RUDE
TLDR : The security guard closed barrier ON roof of my car AND started aggressively fighting with me. Details: We parked outside of the resort as the small inside parking was full. At the time of checkout I was bringing my car inside to pick bags and my family from the reception pickup area. While I was entering the premises and my car was under the barrier, the security guard closed the barrier on my car (apparently to show his anger because the inside parking was full). The barrier hit the roof of my car and it got stuck under it. I honked several times before he decided to open the barrier. When I got out of the car, he approached me and instead of apologizing he started to shout aggresively on me. When I told them I am going to the reception to complain, the two security guards tried to physically stop me. Anyhow, locked my car in spot and brought front desk manager to the scene. He told me that they will take some action. From his body language and from the quality of services at the place, I don't think they will do anything. If the decided to do something and informed me then I'll update here. Others: The other staff was polite. The pool wasn't temperature controlled so it was bit cold. There wasn't hot/warm water in the (disgusting/smelly) shower & toilet area near the pool. It took five calls and few hours of wait for the iron. The breakfast was okay, not great. There were flies on the platter of cheese
Stayed 1 night in Dec 2017
Response from Sharmila Dhar on Dec 21, 2017
Dear Mr. Moazzam, Greetings of the day! Kindly accept our sincere apology for the inconvenience you faced, I would like to thank you for taking your time to advise about your recent stay with us. I was very disappinted to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion. I understand this service is certainly not accecptable and the same was adressed with concerned department. Again please accept my sincere apology and i hope this hasn't put you off a return stay with us again. Warm Regards, Sharmila Dhar

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Al Nahda Weekend Break
The resort is relatively remote, so sightseeing in Muscat or sitting on the beach is not really practical, but if you're looking to get away and do nothing this is a good option. The rooms are spacious, clean and reasonably well appointed. There was only 1 restaurant open while we visited, it has a limited menu but the food was good, although I'm sure you'd exhaust the choices if you stayed for a week. The spa facilities were very good, I would recommend this for anyone looking for a purely relaxing short break. The biggest disappointment was the grounds themselves, the more you walk around the more you notice the areas in need of maintenance or replacement.
Stayed 2 nights in Sep 2017

6/10 Okay

crew13

Liked: Cleanliness, staff & service, room comfort
Nice quiet resort
Resort vast but just a little tired. We stayed in low season and very quiet- not all facilities open but management did their best not to let it affect too much - e.g. Set up telephone ordering from pool as that bar closed. Meals a bit hit and miss again due to low season. Staff very good and friendly. Evening entertainment a little dull and bar was popular with locals . I'm sure it's better in high season!

10/10 Excellent

Haridas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Response from General Manager on Dec 26, 2016
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Krishna Suri Resort Manager

6/10 Okay

Jim, Dubai

Disliked: Room comfort
A/C was not working in Bedroom when we checked in. It is difficult to close the main door. Next day morning a A/c in the main hall was not working. There was no parking inside the resort need to park our vehicle outside unattended.
Response from krishna.suri@alnahdaresort.com on Dec 26, 2016
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
needs improvement
friendly staff room not so clean after 6 pm no activities at all
Response from General Manager on Jan 5, 2017
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

6/10 Okay

Khalid

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Worst Reception desk ever bad attitude
I would say everything was not too bad but I had the worst stay ever when I came to the check in desk, the reception was so bad the way he treated me as a customer not respectful at all not friendly I would never ever stay in this resort again because of that Omani guy who isn't respecting the customers, I booked at this resort just to relax & have a good time but his attitude ruined the whole stay. Sorry about that but the other nationalities who used to work at the reception desk were way more respectful than that Omani guy...
Response from General Manager on Dec 26, 2016
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

6/10 Okay

Ahmad, Qatar

Liked: Staff & service, room comfort
Over rated resore should be 3 star not 5 star
This resort overstated when they say its 5 star resort. Maximum 3 star. or 3 1/2 star. The room service dont clean the room very good. Walking distance from lobby to room far away. 10 minutes walking. This hotel good to stay in it during fall and winter time not for summer time. Prices of the hotel nice not bad. Nothing near the resort you should have car to commute. WiFi was not working. This hotel good for privacy.
Response from General Manager on Dec 26, 2016
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

8/10 Good

David, Muscat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The complex is big
The complex is big therefore you need to call for a buggy to get you around if you do not want to walk in the heat. But this is not a problem as you do not have to wait long for a buggy to come to your room. The rooms are big and spacious and comfortably furnished. The beds are massive and very comfortable. The room was clean. The pool was lovely but watch out for the small tiles that are coming off as our child had a small cut on her foot from a tile that had broken off. We collected several that day to prevent others hurting themselves. The food was very good and the free breakfast buffet was as good better than expected. It was our anniversary and the housekeeping staff made up a fancy decoration of flower petals and towels into a heart design which made us feel special. This place would be excellent for a group of friends and family to stay. We will definitely come back.
Response from krishna.suri@alnahdaresort.com on Dec 26, 2016
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Krishna Suri Resort Manager

8/10 Good

Richard, Woking

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis, faultless service - a desire to please.
A little paradise away from the hustle-bustle of Muscat. Lots of little problems with our suite, but the service was unbelievable. So friendly and so keen to put things right. There are some newr rooms which we were moved to on the second night, and these were faultless. Great pool, bikes to rent, free yoga lessons, a well-equipped gym and delicious food including an excellent breakfast. Faultless service - always accompanied by a smile.
Response from General Manager on Dec 26, 2016
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Krishna Suri Resort Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice and spacious resort
Got there with a paid hotel stay and they told us that they overbooked the hotel and were moving us to another resort. We told them not acceptable. Then offered us 2 rooms even though we have 3 small children and we said no and had booked a large room so that all 5 could be together. Finally they moved somebody to another room and gave us the one we had paid for over 4 months and that was guaranteed on late arrival per the reservation. This is the first time ever that we have this issue with an Expedia reservation!
Response from krishna.suri@alnahdaresort.com on Dec 26, 2016
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort for Family
Enjoyed my Trip. Spa Was very good.
Response from General Manager on Dec 26, 2016
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Krishna Suri Resort Manager

8/10 Good

Ray, Milano

Liked: Staff & service, room comfort
Nice resort but definitely not 5 stars
The resort was in the middle of nowhere and very difficult to get to especially with all the roadworks going around it, but once you arrive you straightaway appreciate the layout and the beauty of the place. If you are looking for a place to get away from the hustle and bustle of the city then this is the place for you, it is so serene you hardly hear a noise. The room condition and especially the water pressure are a bit of a let down but the room is quite spacious if you elect for an executive one. Breakfast food is high quality and plenty on offer. Swimming pool facilities are pretty good but looks like it has not been maintained in top condition as you can easily spot signs of wear and tear. Overall I don't believe this resort should be advertised 5 stars, at best 3.5 stars.
Response from General Manager on Dec 26, 2016
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Krishna Suri Resort Manager

8/10 Good

Verified traveler

Liked: Property conditions & facilities
relaxing ambient with great SPA
The pool and water features were good. Rooms were spacious. Maintenance and cleanliness can be improved.
Response from krishna.suri@alnahdaresort.com on Dec 26, 2016
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Krishna Suri Resort Manager

4/10 Poor

len, Doha

Disliked: Property conditions & facilities
Hotel in need of maintenance
we went for christmas holidays and were disappointed with the overall experience of the hotel. The water in the swimming pool was too cold to swim and the spa area deserted. If you want to see something of the country it is absolutely necessary to rent a car as the resort is far from everything. Maintenance should also do something about the cigarette butts all over the place. On a positive note the personnel was polite and helpful and the gym well equipped. Also the room was OK.
Response from krishna.suri@alnahdaresort.com on Dec 26, 2016
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

8/10 Good

Safy, Abu Dhabi

Liked: Staff & service, property conditions & facilities, room comfort
Al Nahada Resort
Very nice hotel, set I. Beautiful surroundings. The location was a little far out but the remoteness of the hotel was definitely worth it. The grounds of the hotel made up for some of the facilities not being abailable.

8/10 Good

Karen, Al Ain, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location--very green and lush--and relaxing
The sense of green and lush landscape is undeniable--built on an old mango farm and really beautiful. However, don't let the hotel's title of spa suggest that you get any of those services (like steam room) as part of the cost of your stay. All of that, with the exception of a lovely swimming pool, is EXTRA and not inexpensive. Food was very good and staff were outstanding. Would recommend on the condition that the spa situation is understood.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the resort is about an hour from Muscat. feels that you are in no mans land as there was not a lot of guests. you have to walk a long way to get any where in the resort. it was not worth the money we paid.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Steve, Abu Dhabi

Liked: Staff & service
Very relaxing resort.
The room was run down a bit. The a/c was not working efficiently, and the minibar was not stocked at all. After hoping to get a meal upon arrival only to find out that the restaurant was closed for the night, a snack from the minibar would have been a huge plus. Overall the room was adequate at best however, the rest of the resort more than made up for it. The main restaurant served a delicious buffet breakfast and dinner. We had pizza and pasta for lunch delivered to us poolside, which was both very convenient and 5 star delicious. The rest of the property had a lot of things to do and was quite relaxing and fun. The biggest complaint we had (no fault of the resort or their friendly staff) was that we just didn't have more time to enjoy it. As for the rooms, we also took notice that they are renovating so future visits can be expected to be more comfortable while in the room. Then again, with all the activities and tours that they offer, who would want to stay in their room the whole time. We're already planning another trip to take advantage of their tours that include a trip to the historic Souk and tuna fishing.

8/10 Good

Hachemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
potentially a nice hotel
Advertised as a spa hotel but lacking in activities to support the claim! My wife booked this hotel since they were offering yoga and other activities and it transpired on arrival none of it was available. The gym was adverstised to be opened at 06:00 which actually opened at 08:00 which had impact on our plans to start the day early. Jacuzzi was shabby and need repairing. Booked the treatment at the spa and not informed of any terms and conditions associated with the chosen treatments but when arrived for the treatment the pricing structure was different and on verbal they agreed one price but after the treatment charged a different price so the whole "spa" experience was extremely "stressful" rather than "relaxing". The breakfast buffet could do with varying alternate days and the chefs need to learn how to cook a basic omelette but be accomodating to customer requirements. I had to tell him how to cook the omelette but he was not pleased! (If they require training, I'm available). All round lack of knowledge on the check-in desk about general tourist information/local knowledge/activities/tourist sites/directions and including their own internal processes on how to check-out which involved 3 different staff to complete! Cleanilness of the hotel grounds could be improved on.

8/10 Good

bizfly, au

Liked: Cleanliness, staff & service, room comfort
very comfortable environment, well kept overall
everything is comfortable and good except, bathroom is too old, hot water won't last for longer than ten minutes. staff at regular hours are very friendly and helpful. i've stayed here many times over the past 5 years, it is well kept, except bathrooms, needs update!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Henk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay, facilieties very good.
The only issue is the way the restaurant works. The pace of serving is too fast. Once you have your starter delivered, you hardly get time to finish it, they almost wait at your table to take away your plate and serve the next course.

2/10 Terrible

Ahmed Khan, Sohar, Oman

Disliked: Staff & service, property conditions & facilities
Dissatified Guest
The general service was of a very poor standard, check-in took ages. It lacked maintenance. no water one morning to shower, no electricity one evening, safe in room not working. Every morning breakfast was chaos, they could not cater for the numbers. I will not recommend this resort to anybody. It was my worst stay at any hotel.

8/10 Good

S.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tony, Totnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I stayed here for a business trip 7-12 Sept. The location was great 40 minutes from the work site and 40 minutes from Muscat. Ideal location for the Muscat Express way as there are a lot of road works on the Muscat/Sohar road. The room was very clean and pleasantly presented. The hotel staff very friendly and welcoming, the food wasn't spectacular but wholesome and well presented. Overall a very relaxing hotel and value for money.

8/10 Good

emjay, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
Peaceful and Quiet - Gr8 relax' in midst of nature
Finding the hotel was a bit challenging as a lot of road construction work is going on in and around Barka and Muscat. No signboards giving any direction... got there after repeatedly stopping for directions. Once we finally arrived, were accorded a warm welcome and accosted to our Royal Villa suite. It seemed that we had the whole resort for ourselves as there were hardly any guests at this time of the year. Most of the schools had reopened and the summer holidays were officially finished but not for us as our kids school had a delayed start. Admittedly not the best of seasons to go for a nature resort as people opt for beach resorts during summers however the pools and sauna facilities were very refreshing and the kids loved it.