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out of 52 reviews
The Shangri-La in Muscat is a fantastic resort where service comes first. Our room was in the 'cheapest' of the three hotels that make up the resort and our initial reaction was 'hmm, is this it' but the size of the bathroom quickly made up for it. The service in the hotel was impeccable - for instance, cold towels and fruit was brought to us while lounging in the sun; it is these little touches that set the hotel apart from its peers. The various restaurants offer good quality food though the seafood restaurant is a bit overpriced.
“thought I had died and gone to heaven”
Reluctant to share this info in case it attracts too many people. Al Husyn is the part of the resort reserved for only 18 yrs & older. Very sophsticated, comforting and elegant. Makes you think that whoever planned it already thought of everything you could want in a hotel. Very expensive, but in this part of the world - with 7star hotels- this one still stands up quite well against the competition.
Must visit for anyone who's looking to relax and escape from reality!
Top-notch comfort, infrastructure, amenities, and unbeatable location Dinner at Sultanah is a must just do it!
“For sure, it is the best place to stay”
Shangrila is known as one of the best of hotel so I had high expection when I got there. More than my expection, it was one of the best place to stay. Everyone works there are so friendly and helpful that it gave my family an amazing experience that we will always love to go back. The price is little bit high but for sure it is worth to spend for what you get. I highly recommend for the people who is planning to visit Oman especially with family. My two year old son enjoyed so much being there. There are so much to do for both, adults and childern.
“Far from the city”
The over all rating is more than excellent. There is one problem: far from the city Muscat which you will need a taxi whenever you want to go out of the hotel. Taxi is about 25 USD going and little less coming back. People are friendly and nice.
“Exceptional down to every detail”
We were upgraded from Al Waha to Al Husn for no extra charge.Al Waha is undergoing renovations and everyone who booked in Al Waha got moved to the other hotels. The service at Al Husn is excellent. There is always someone to open a door, hand you a cold towel, or provide help. The hotel is beautiful down to every detail. The rooms were spacious and had a great view. The internet connection was great. Staying at Al Husn includes a free minibar, breakfast, high tea and pre-dinner drink. Restaurants at the hotel have great service, excellent food, but a bit pricy. Dinner for 2 without alcohol cost around $75-100 USD, so make sure to budget for that. As an American, not a whole bunch of familiar basic choices for food. I am a picky eater and had no problem at the Italian, Tapas, or Al Tanoor, but had a hard time finding something to order at other places. The private beach at Al Husn was beyond serene. Ask for information about the turtles regardless of which hotel you are staying at, as they allow any guests to go on the daily turtle tours on the Al Husn beach. We went on the hotel sponsored snorkeling trip($75 usd for 2 people) and we could see all kinds of fish on the reefs. However, the other day trips the hotel offered were too pricy($400-$450 per car), so we hired a private driver to take us out for half price. I would recommend a trip to Nizwa to see the fort. The scenery there and back is reason enough to go.
“Wonderful Service and good location for a rest.”
What a location. The staff were great tending to our every need. It is quite a way from Muscat itself, but the surrounding area is beautiful in its own sort of grandeur. As New Zelanders te contrast to our own country was mind blowing.
“Great Oman holiday”
The hotel and staff were terrific we hope to make it back some day!
“I would do it again”
Based on my experience I would do it again. I had been told it was an excellent resort and I was not disappointed. I arrived late in the evening and the staff made sure that the restaurant stayed open to allow me to eat at my leasure. This was just the first of many first class services provided throughout my stay.