Ratings based on 428 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Outdoor facilities stellar. Rooms disappointing.

Posted Mar 29, 2015
Pros: Water facilities for kids. Surrounding landscape.
Cons: The rooms could be bigger, more modern, and the service could be more aligned with 5 star services at other 5 star hotels, or even other Shangri La's
Location: Kayak, SUP, snorkel, dive, souk in Muscat, dining at hotel restaurants. spa.
We brought our young kids, 4 & 5, and they loved the lazy river, pools, beach, splash pad, etc. The kids club was tiny, disappointing, and didn't hold their interest. The rooms were tiny and seemed to be decorated 20 years ago. I was really disappointed when considering value for money. The landscape surrounding the hotel is outstanding, so the location is really was is being purchased.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2015
Cons: Waiter service around the pool area.
Location: Beach was great!
Very nice! Wonderful location! Pool side was marvelous!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2015
Ein perfekter erholsamer Luxusurlaub! Alles war bestens.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Pleasant hotel with access to good facilities.

Posted Mar 17, 2015
Pros: Location and potential access to watersports facilities.
Cons: The weather! It was an unfortunate week - duststorm followed by 3 days of high winds.
Location: Mutrah Souk, the Corniche and the Bait al Zubair Heritage Museum.
Great facilities around the pool and on the beach. Very nice restaurants on site. In particular the hotel runs prompt and efficient shuttles to local places of interest. This made up for the disappointment of not being able to use the watersports facilities or go dolphin watching because of poor weather. Reception staff very helpful when we asked for a late checkout. All in all an enjoyable stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Doha

The hotel is in a paradise setting

Posted Mar 11, 2015
Pros: beach, rooms, shower is large and spacious in elegant marble, balcony, amazing views, high quality sleep - loved hearing the sea at night
Cons: spa area, La Samba restaurant choice of dishes, lower food prices as the tax is costly, lower spa treatment prices
Location: near the amazing Al Bustan Palace hotel - well worth visiting esp the fantastic pool and grounds also worth snorkelling and diving - all close by
Paradise setting, very clean, well maintained, no annoying insects or flies over all, helpful & friendly staff who go out of their way for you, fabulous beach and pool areas, huge choice of restaurants with many culinary treats - an idyllic location. I recommend hiring a car so you can go exploring. There is a very good cocktails rooftop bar above the fish restaurant and the non-alcoholic cocktails are truly delicious! There is complimentary yoga etc available but you need to delve and dig a bit as not all staff are informed or up to speed with whats available there at the resort. The spa could do with more features being added and ought to be free / complimentary to use the wet area and steam room (which is mega hot!) but over all it is a fantastic holiday spot and highly recommended - as a seasoned traveller I fully endorse this resort.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rock Hall, MD USA

Wonderful Beautiful Resort

Posted Feb 25, 2015
Pros: You see the rocks coming right down to the water while enjoying the beach.
Location: It is still close to Muscat and you can be to the souk there in less than a half hour.
While creating a wonderful 5 star resort they also kept the feeling of the Oman coast in that area which made it even more special. Although I would have liked to find a 3-4 star hotel for a few days on the beach in Oman the ones that exist are really inferior ( either the beach isn't as nice or there were vehicles allowed on the beach, etc.) and we decided it was worth it to spend the money for this place.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom アブダビ、UAE

素晴らしいホテル

Posted Feb 19, 2015
Pros: ホスピタリティーが素晴らしい
Cons: 大人専用というであれば、お子様は客室、レストランも入れないでいただきたい。
Location: 空港から35分、問題なし。
大人専用のアルフスンに宿泊しましたが、本当に素晴らしいホテルでした。 ビーチに着くと、クーラーボックスに飲み物とフェイスミストを入れて持ってきてくれますし、1日2回アイスクリームなども配られます。 午後のアフタヌーンティーやプレディナーカクテルも飲み放題食べ放題です。 もちろん部屋の一部お酒を除けば、飲み物やスナックも無料でいただけます。 部屋も広く、清潔です。 帰りのフライトが夜遅くだったので、ホスピタリティールームも使わせていただきました。 また、アニバーサリーということで、お心遣いもいただきました。 またぜひ泊まりたいリゾートですし、友人にも薦めるつもりです。 ただ、大人専用ということでしたが、お子様がレストランや客室で大きな声をだされていたのが、残念でした。 プールやビーチだけが大人専用ということだったのでしょうか?
5 out of 5
Recommended
for Everyone
by A verified travelerfrom METZ

Excellent hôte

Posted Feb 19, 2015
Pros: Tout. A noter le buffet petit déjeuner : fantastique
Location: Le coin est isolé, ce qui en fait son charme.
Un service irréprochable, une plage privée, des piscines agréables, des restaurants diversifiés et délicieux... tout était parfait. Très agréable pour les enfants. Juste une précision, c'est un hôtel pour la farniente et pour profiter de la plage, du soleil...il reste loin de la ville de Mascate
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Surrey

Beautiful location and very unspoilt.

Posted Feb 11, 2015
Pros: Great location, beautiful scenery, wonderful staff and facilities.
Cons: Unfortunately food and alcohol is very expensive, unrealistically so. If you had children with you it could break the bank!
Location: Muscat is very close by and must be visited. We went over night to the Green Mountains, absolutely stunning. Hotel setting is magnificent.
Wanted a relaxing holiday and got it but there was plenty to do too. Great gym, watersports, the sea was so clear and lots of tropical fish, lots of great restaurants, setting is stunning. Great holiday!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a fantastic location

Posted Jan 30, 2015
Lots to do at this hotel for adults and children alike. The food is excellent with a variety of restaurants to choose from & the staff are very attentive. I would definitely come back & stay here.