Standard Room, 2 Queen Beds, Non Smoking | Down comforters, memory foam beds, desk, blackout drapes

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
3080 E. Colby Street, Whitehall, MI

Reviews

5.2
Rating 10 - Excellent. 4 out of 67 reviews" "
Rating 8 - Good. 11 out of 67 reviews" "
Rating 6 - Okay. 18 out of 67 reviews" "
Rating 4 - Poor. 18 out of 67 reviews" "
Rating 2 - Terrible. 16 out of 67 reviews" "

4.8/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Halls smelled and someone left side door open all night
Stayed 3 nights in Apr 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Would not stay here again
Room smelled like lysol, spots all over couch, wood furniture looked like dogs chewed on it. TV remote had no batteries.
Stayed 2 nights in Nov 2023
Response from h on Nov 15, 2023
i apology i compliment

6/10 Okay

Richard

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The room and bathroom need a serious remodel . They also need a good cleaning . I understand that this is a pet friendly room , but isn’t that why we pay $20 a night for (a little extra cleaning) ? I have never stayed in a room without some sort of coffee maker , although they do have coffee in reception area . They categorize this as a no frills hotel , a great description .
Stayed 2 nights in Sep 2023
Response from h on Oct 7, 2023
i apology i compliment

2/10 Terrible

jesse

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
fire someone
The check in went fine, the girl was sweet and efficient. That’s where it ended. The room smelled pretty bad until I turned on the air conditioner. The problem was the shower stool in the bathroom covered in feces. Enough said.
Stayed 1 night in Sep 2023
Response from h on Sep 19, 2023
i apology i compliment

8/10 Good

Robert

Liked: Cleanliness, staff & service
Response from h on Sep 15, 2023
i apology i compliment

6/10 Okay

Verified traveler

Traveled with family
Satisfactory for short term stay.
Good location and very affordable accomodations. Rooms and hallway could use better lighting. I couldn't read a book in bed because of undersized lamps or bulbs.
Stayed 2 nights in Sep 2023
Response from h on Sep 15, 2023
i apology i compliment

8/10 Good

Robert

Stayed 1 night in Sep 2023
Response from h on Sep 30, 2023
i apology i compliment

2/10 Terrible

Judith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific - do NOT waste your money
Nothing but a rundown shack that hasn't been updated in probably 100 years. Had to complain 3, yes THREE TIMES about the animals above us, sounded like they were jumping off the beds onto the floor - WHERE were the parents? After the 3rd complaint they FINALLY moved us to another room. I'll sleep on a street corner before I spend one cent in this place again.
Stayed 1 night in Sep 2023
Response from h on Sep 6, 2023
i apology i compliment

4/10 Poor

Zacherie

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For a low price its a nice hotel but between the brown stains on the sheets, broken lamps, tiny tv and broken faucet in the tub its better to go somewhere else. If your looking for a right budget stay then come here
Stayed 2 nights in Sep 2023
Response from h on Sep 5, 2023
Apology Compliment

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean, very few towels and toiletries
Stayed 1 night in Sep 2023
Response from h on Sep 5, 2023
Apology Compliment

6/10 Okay

Donald

Stayed 1 night in Aug 2023
Response from h on Sep 22, 2023
i apology i compliment

8/10 Good

Cynthia

Stayed 1 night in Aug 2023
Response from h on Sep 1, 2023
i apology i compliment

2/10 Terrible

Ben

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was literally fecal material smeared on the plastic mattress cover... My wife cried until we packed up and left without staying more than a half hour. If you feel like staying in a room where someone was recently murdered, this is your place.
Stayed 1 night in Aug 2023
Response from h on Sep 1, 2023
i apology i compliment

8/10 Good

James

Stayed 1 night in Aug 2023
Response from h on Sep 7, 2023
i apology i compliment

6/10 Okay

Contessa

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Tub was dirty, the room felt pretty damp, humid and smelled like mildew. Things were not clean. Felt dirty
Stayed 3 nights in Aug 2023
Response from h on Aug 15, 2023
i apology i compliment

4/10 Poor

Ashley

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Birthday Bust
This was a fiasco. The rooms I booked were supposed to be king sized adjoining rooms with tubs. We get there and the tubs are basic and the rooms are not adjoining. I said something to the people at the front desk. They switched our rooms so they were adjoining. But instead of having a king size bed. We had two queen sizes instead. Ok, that was very kind of them. We head to our rooms. The minute we hit our floor. The entire hallway reeks of cigarettes. The rooms themselves looked decent, at first. The bathroom was nicely stocked. But the toilet paper rolls that were put in place for us to use. Had poop on the wrapper. The showers had not been cleaned at all.The carpets were littered with dirt and whatever else. There were black standing grease spots all over the floor. Our feet turned black walking on the carpets and mulitple pairs of socks were destroyed. When dinner time came around on our second night. We were told by the restaurant that we had to meet them in the gas station parking lot. Because the manager had a problem with food being delivered from them apparently. The staff are incredibly kind. But the upkeep of the place is very lackluster. I will definitely not be choosing this place again. Very disappointed.
Stayed 2 nights in Aug 2023
Response from h on Aug 6, 2023
i apology i compliment

4/10 Poor

Chris

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Fire door propped open. Broken window glass. Hallway smelled of smoke. Not ADA compliant, stairways had to be taken to ice machine and very skimpy "breakfast" area. Location was next to a gas station that was noisy.
Stayed 1 night in Aug 2023
Response from h on Aug 4, 2023
i apology i compliment

6/10 Okay

Escolastica

Stayed 1 night in Jul 2023
Response from h on Sep 1, 2023
i apology i compliment

10/10 Excellent

Iris

Traveled with family and small children
very good place to stay the night
Stayed 1 night in Jul 2023
Response from h on Jul 28, 2023
i apology i compliment

2/10 Terrible

Jennifer

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My particular room smelled awful. Like air fresheners trying to cover mold and years of age. I slept for 4 hours and had to leave because of the air quality in the room. Never stay there!!
Stayed 1 night in Jul 2023
Response from h on Jul 28, 2023
i apology i compliment

6/10 Okay

Jamie

Traveled with family
Disliked: Staff & service
Not seemingly a family location.
Stayed 1 night in Jul 2023
Response from h on Jul 28, 2023
i apology i compliment

4/10 Poor

Judith K

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Emily at the front desk was helpful and delightful. The hotel however was probably one on the worse facilities I have ever stayed in. I cannot recommend this property. It is in need of serious updating and cleaning
Stayed 1 night in Jul 2023
Response from h on Jul 20, 2023
i apology i compliment

8/10 Good

Tomura

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The fact that they were very accommodating for my family and my pet was a big plus the staff was very friendly and helpful. When visiting again I will definitely come back. Hey Emily (front desk)👋
Stayed 1 night in Jul 2023
Response from h on Jul 10, 2023
thanks you

6/10 Okay

Alexander

Stayed 2 nights in Jun 2023
Response from h on Jun 18, 2023
i apology i compliment

4/10 Poor

Marta

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from h on Jun 11, 2023
Apology Compliment

8/10 Good

Richard

Stayed 1 night in Jun 2023
Response from h on Jun 11, 2023
Apology Compliment

4/10 Poor

Richard, Aurroa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in need of an upgrade for everything in their rooms. Dingy, beat up rooms with old beds/desk,tv.
Stayed 6 nights in Apr 2023
Response from h on Jul 20, 2023
i apology i compliment

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from h on Jun 11, 2023
Apology Compliment

2/10 Terrible

Geralyn

Traveled with pets
Rude ,and dirty
Stayed 1 night in Nov 2022
Response from h on Dec 1, 2022
i sorry

6/10 Okay

Gary

Disliked: Amenities, property conditions & facilities
The bathroom was dirty and the tv didn't work
Stayed 2 nights in Oct 2022
Response from h on Oct 15, 2022
Apology Compliment

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Decent price , but you get what you pay for .
Couldn’t understand the receptionist ( heavy accent ) . Hotel grounds had trash everywhere . Trash behind room furniture . Curtain rod barely hanging on . Killed 3 spiders . Walls were spackled , but not painted . All bathroom needs work & updated . Unfortunately not the worst place I’ve stayed , but won’t be staying there again .
Stayed 2 nights in Sep 2022
Response from h on Oct 15, 2022
Apology Compliment

8/10 Good

Richard

Stayed 1 night in Sep 2022
Response from h on Oct 15, 2022
Apology Compliment

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel do not recommend
Check-in and check-out were a pain. The front desk person both times, each spoke extremely broken English and were almost impossible to understand. The room was not in good shape. Walls chipping, bedding not clean, bathroom was in rough shape at best and not clean. It was very disappointing. The only saving grace was that there were three beds, so we were abke to pull clean items from all three beds. I wish i would have just checked the room when we checked in. Unfortunately i didnt so we were unaware of these issues until almost midnight
Stayed 1 night in Sep 2022
Response from h on Sep 18, 2022
Apology Compliment

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from h on Sep 18, 2022
Apology Compliment

2/10 Terrible

Daryl

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a awful smell the TV remote does not work the person checking in seemed annoyed not a place i would stay with my family
Stayed 1 night in Sep 2022
Response from h on Sep 18, 2022
Apology Compliment

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022
Response from h on Sep 11, 2022
Apology Compliment

4/10 Poor

Russell

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2022
Response from h on Sep 10, 2022
Apology Compliment

6/10 Okay

Dennis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beds was to hard
Stayed 1 night in Aug 2022
Response from h on Sep 4, 2022
Apology Compliment

4/10 Poor

Sherri

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Check in went fine, got to our room & the shower was not fully cleaned, our room door closed weird, we werent able to lock it. The ac we were not able to control in our room, ant time we changed it it would go right back. Tv remote & tv barely worked either. Next morning the "free" breakfast, was expired muffins, expired orange juice, cereal, and waffles. I was very disappointed and will not ever be coming back here.
Stayed 1 night in Aug 2022
Response from h on Sep 4, 2022
Apology Compliment

8/10 Good

Mike and Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice size, like a suite. Bathroom needed updating. It was clean.
Stayed 2 nights in Aug 2022
Response from h on Aug 22, 2022
Apology Compliment

10/10 Excellent

Scott

Stayed 1 night in Aug 2022
Response from h on Aug 15, 2022
Apology Compliment

6/10 Okay

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from h on Aug 10, 2022
Apology Compliment

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
desperately need major refubishing
Stayed 1 night in Jul 2022
Response from h on Jul 26, 2022
Apology Compliment

4/10 Poor

Anastasiia

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It' in a poor condition, but nice staff.
Stayed 1 night in Jul 2022
Response from j on Jul 25, 2022
Apology Compliment

10/10 Excellent

Bill

Stayed 1 night in Jul 2022
Response from h on Jun 11, 2023
Apology Compliment

6/10 Okay

SHANNON

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid way to much for a grubby nights stay.
Stayed 2 nights in Jul 2022
Response from j on Jul 25, 2022
Apology Compliment

2/10 Terrible

Marisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend unless you want to stay in a poorly maintained and grimy feeling place. Breakfast was sparce, no fruit or yogurt just bread, waffles, and cereal. Front desk was never there and seemed inconvenienced upon check-in and check-out. We stayed for 2 nights while visiting Michigan's Adventure, and it was an economical option with comfortable beds and good A/C, but that was it. If you choose to save money and stay here, just know that it smells weird, feels dirty ,and that the property is very poorly taken care of.
Stayed 2 nights in Jul 2022
Response from h on Jul 24, 2022
Apology Compliment

6/10 Okay

Jacob

Stayed 5 nights in Jul 2022
Response from h on Jun 11, 2023
Apology Compliment

2/10 Terrible

Shawn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property did not have an elevator to get to the 3rd floor, it was very outdated and not very clean.
Stayed 1 night in Jul 2022
Response from h on Jul 19, 2022
Apology Compliment