Ratings based on 132 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Buen lugar

Posted Oct 14, 2014
Me pareció un lugar confortable, limpio para viaje de trabajo. Cercano a centro comercial y restaurantes. Nada fancy
5 out of 5
Recommended
by Frank and Barbfrom Racine, WI

Frank & Barb

Posted Sep 17, 2014 on Hotels.com
Very nice hotel, really clean and the staff was so nice and accommodating!
Comment from Hotel Management
Nov 29, 2014 by RobT, Hotel Management
Frank and Barb, Thank you so much for the stellar review! We are glad you enjoyed your stay with us and hope to see you back soon!! All the best, Robert Taylor, General Manager
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Aug 28, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Tiffanyfrom norton shores

excellent hotel

Posted Aug 27, 2014 on Hotels.com
Everything was great. The only thing I would change is the breakfast had no meat, no sausage no bacon. I would add something like that.
Comment from Hotel Management
Nov 22, 2014 by RobT, Hotel Management
Dear Tiffany, We are pleased to hear that you enjoyed your stay. In regards to breakfast: our menu changes daily. while some mornings we provide more vegetarian friendly options, typically we have a selection that includes some sort of breakfast meat or potato to accompany your meal. Minus this exception, I am happy your overall stay with us was a pleasant one. Hope you are able to join us again in the near future. Sincerely, Robert Taylor, General Manager
5 out of 5
Recommended
by A verified traveler

Prima

Posted Aug 27, 2014 on Hotels.com
Goed hotel. Wel naast US31, geeft wat nachtelijke overlast met verkeer. Nabij mall en voorzieningen. Vergeet michigan adventure niet voor de kinderen!
Comment from Hotel Management
Nov 22, 2014 by RobT, Hotel Management
Dear Traveler, We are so happy you had an overall pleasant stay with us! Thank you for taking the time to review our hotel. All the Best, Robert Taylor, General Manager
5 out of 5
Recommended
for Getaway With Friends
by Mariefrom Commerce Township

Would stay again

Posted Aug 26, 2014 on Hotels.com
We stayed here because it was more affordable than the resort hotels, but was still a short drive from the beach. Was actually closer to downtown Grand Haven than downtown Muskegon. Very clean and comfortable. The breakfast was good, but not great (but then again it was free). Loved the 24 hour coffee bar. Bathroom was spacious. I would definitely stay again.
Comment from Hotel Management
Nov 29, 2014 by RobT, Hotel Management
Dear Marie, We are so grateful you took the time to let us know how we are doing through Expedia. I am glad you found our accommodations not only clean and comfortable, but also close in proximity to local attractions in the area. It is wonderful to have you stay with us and we look forward to seeing you again. All the best, Robert Taylor, General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Metropolitan Detroit

Convenient to Shopping and Restaurants

Posted Aug 19, 2014
Pros: The hotel was clean and the beds were comfortable. The bathroom was nice and had some upgrades.
Cons: The breakfast wasn't very tasty.
Location: There are many stores close by. We had dinner at Brann's Sizzling Steaks-Grille, which was very good. It's about a 15 minute drive to Lake Michigan.
The hotel staff was friendly and helpful. Everything in the room (air, TV, shower, lights, etc.) worked as they should.
Comment from Hotel Management
Sep 17, 2014 by GeneralManager, Hotel Management
Dear Julie, Thank you for taking the time to rate your experience with us! We are glad that overall you had a pleasant stay. We have a constantly rotating menu for breakfast and hope that you enjoy the options more next time around. Thank you again!! Sincerely, Robert Taylor, General Manager
5 out of 5
Recommended
for Getaway With Friends
by Stephfrom Riverview

Great!

Posted Aug 19, 2014 on Hotels.com
This was a very nice hotel. The room was very clean and the sheets were very fluffy and soft. I liked that the bath products were a name brand. The complimentary hot breakfast was yummy! Eggs, toast, waffles, potatoes!! Sooo good! The staff was very friendly too, as they laughed at my stupid jokes. The location is the only drawback. It's near shopping and restaurants but not a beach. Overall, great hotel!
Comment from Hotel Management
Nov 22, 2014 by RobT, Hotel Management
Dear Traveler, Thank you so much for sharing your positive experience with us through Expedia. We are happy to hear you enjoyed so many aspects of your stay and look forward to seeing you again in the future. Kind Regards, Robert Taylor, General Manager
5 out of 5
Recommended
for Business Travelers
by Lexfrom South Lyon

Great stay!

Posted Aug 17, 2014 on Hotels.com
Was the most pleasant experience. The room and bathroom were super clean. The bed was amazingly comfortable. The pool was heated and relaxing. Couldn't have asked for better.
Comment from Hotel Management
Nov 22, 2014 by RobT, Hotel Management
Dear Lex, Thank you so much for your kind words regarding yours stay with us in August. We are so pleased to hear you enjoyed your time in Muskegon and hope you are able to visit us again. All the Best, Robert Taylor, General Manager
5 out of 5
Recommended
for Personal Event
by A verified traveler

Great stay

Posted Aug 12, 2014 on Hotels.com
Beautiful hotel we loved the room Bath wonderful Breakfast average Waffle iron didn't work well:(
Comment from Hotel Management
Oct 18, 2014 by RobT, Hotel Management
Dear Traveler, We are pleased to hear you had an over all great stay. Thank you for taking the time to let us know how we are doing. Sincerely, Robert Taylor, General Manager