The parking situation for check in is atrocious with no outlet and jammed into a small area. If you're driving anything larger than a sedan for this process, good luck. I also did not care for having to park across the street in a parking garage as a single female traveller, it felt unsafe. Valet would have been nice. Justin, who heped me to my room was very pleasant. I ordered room service, the service was fast and friendly by Elliott, however the food was lacking. The toilet ran and the tub had a steady stream all night (I didn't report because I was only there for 1 night and didn't want to be disturbed). The view was wonderful.