Exterior

Reviews of Bay View Resort

3 out of 5
Bay View Resort
504 N Ocean Blvd, Myrtle Beach, SC

Reviews

7.6

Good

Rating 10 - Excellent. 472 out of 1267 reviews" "
Rating 8 - Good. 361 out of 1267 reviews" "
Rating 6 - Okay. 184 out of 1267 reviews" "
Rating 4 - Poor. 115 out of 1267 reviews" "
Rating 2 - Terrible. 135 out of 1267 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Roberta

Traveled with partner
We had a beautiful view of the Ocean .The room was very very small. The carpets were very old and worn. The towels were changed and garbage removed every day.No other services were provided.A restaurant is a must for us . It was our 1st trip to Myrtle Beach I would not recommend this resort
Stayed 5 nights in Apr 2024
Response from ND on Apr 23, 2024
We are sorry that your stay wasn't as anticipated. I can assure you that our staff is working tirelessly to provide a seamless stay for each guest.

8/10 Good

Donzell

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Feb 2024
Response from ND on Apr 22, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Pamela

Stayed 1 night in Feb 2024
Response from Distribution Team on Apr 20, 2024
Thanks for staying with us. We appreciate your positive feedback!

8/10 Good

Joy

Traveled with family and small children
Liked: Cleanliness
Loved the oceanfront view and the pool areas.
Stayed 3 nights in Apr 2024
Response from ND on Apr 14, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Anthony

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The mattress was uncomfortable to sleep on in the bed was very old the carpet was dirty and also worn out.
Stayed 2 nights in Apr 2024
Response from ND on Apr 10, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Stephanie, Gastonia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The manager, Bill is the best. We only stay at Bayview because the manager allows us to checkout late so my husbae can complete his remote work day. We enjoyed our Spring break with god children & it wouldn’t have been possible if it hadn’t been for understanding people such as Bill.
Stayed 2 nights in Mar 2024
Response from Distribution Team on Apr 5, 2024
Thanks for staying with us. We appreciate your positive feedback!

4/10 Poor

Lavonda

Disliked: Cleanliness, amenities, property conditions & facilities
The attendant that checked us in was very rude and worse ever had to wait forever to get a room. Then was put in front a room Where they were working on the floor it was very loud so I called to get another room and it took over 2 hours to get into another room. I did not have a good stay my whole day was ruin. I don’t feel I got the stay I deserve.
Stayed 1 night in Mar 2024
Response from VP on Mar 30, 2024
We apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we're taking immediate steps to address the issues raised to prevent similar occurrences in the future. We hope for the opportunity to provide you with a much improved stay during your next visit.

10/10 Excellent

Susan

Traveled with family
Liked: Amenities
Checkin was easy and staff was friendly. Room was better than described.. very clean and comfortable! It was an overnight stay for us but wished we could have stayed longer!
Stayed 1 night in Mar 2024
Response from Distribution Team on Mar 27, 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Charity

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The price was very good
Stayed 3 nights in Mar 2024
Response from AG on Mar 26, 2024
Thank you kindly for this five-star rating, we are thrilled to hear you enjoyed recent stay at our hotel! We hope you continue to choose Bay View Resort for your future getaways!

8/10 Good

CYNTHIA

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Distribution Team on Mar 24, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jimmy, Kissimmee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay beside the beach. Very affordable. Will stay again on our next visit.
Stayed 3 nights in Mar 2024
Response from Distribution Team on Mar 20, 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully remodel of the room. Very clean and maintained.
Stayed 3 nights in Mar 2024
Response from Distribution Team on Mar 18, 2024
Thanks for staying with us. We appreciate your positive feedback!

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Enjoyed being near the boardwalk
Stayed 3 nights in Mar 2024
Response from Distribution Team on Mar 18, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Benjamin

Disliked: Cleanliness, amenities, property conditions & facilities
Accomodations were awful! Thermostat was broken, there was no place to sit in the room besides the bed, parking was inconvenient, staff was rude, house keeping came in early in the morning yet my check out wasn't until 11am. Just a terrible experience!
Stayed 1 night in Mar 2024
Response from AG on Mar 15, 2024
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. All guest complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed. Again, thank you for your time and feedback.

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bay View Resort is very close to the beach. Parking is secure but is a block away from the hotel. Units may be condos with individual owners. The unit above ours had noisy construction beginning at 7:45 am our first full day, and the manager said construction was OK between 9-5. The off-season rates were pretty good.
Stayed 3 nights in Mar 2024
Response from AG on Mar 12, 2024
We appreciate you giving your feedback about your recent experience in our hotel. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope that everything turned out all right and we are looking forward to seeing you again!

2/10 Terrible

Curtise

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Distribution Team on Mar 12, 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

2/10 Terrible

Shelley

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is older, rundown, in a bad area, VERY loud (the building SHAKES from guests!), constant marijuana smoke, cannot even enjoy the oceanfront balcony, screaming, front desk is so rude, salesman in the front lobby always accosting you. Please go somewhere else!
Stayed 3 nights in Mar 2024
Response from AG on Mar 11, 2024
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet yourexpectations of quality service and accommodations. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. I am so sorry to hear about the difficulties that you experienced with the elevator, smell of marijuana and your suggestions are certainly going to be taken intoconsideration as we are always seeking ways to improve upon the guest experience.

10/10 Excellent

Angel

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Mar 2024
Response from AG on Mar 11, 2024
Thank you kindly for this five-star rating, we are thrilled to hear you enjoyed our convenient location! We hope you continue to choose Bay View Resort for your future getaways!

8/10 Good

Dallas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well maintained and housekeeping staff is awesome.
Stayed 3 nights in Mar 2024
Response from Distribution Team on Mar 10, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Fabiola

Disliked: Cleanliness
The beds were dirty and stained. There was a metal sticking out from the bed frame which is very dangerous with a baby
Stayed 3 nights in Mar 2024
Response from Distribution Team on Mar 10, 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

8/10 Good

Dan

Stayed 3 nights in Mar 2024
Response from Distribution Team on Mar 10, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Glenn

Stayed 3 nights in Feb 2024
Response from Distribution Team on Mar 24, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sandria

Traveled with partner
Liked: Amenities
One the best places I love stay at
Stayed 2 nights in Feb 2024
Response from Distribution Team on Mar 2, 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Very pleased with over all experience
Stayed 3 nights in Feb 2024
Response from Distribution Team on Mar 2, 2024
Thanks for staying with us. We appreciate your positive feedback!

4/10 Poor

Jeremy

Business traveler
Disliked: Cleanliness, property conditions & facilities
Ok for a quick stay, but room is old and gross. Stains on curtains. Vanity in bathroom water damaged. Shower makes insane loud noise for your room or surrounding rooms when turned on.
Stayed 2 nights in Feb 2024
Response from AG on Feb 28, 2024
Thank you for pointing out the issues with housekeeping and maintenance so that we can work to improve upon these aspects of the guest experience at our hotel. You expect and deserve a completely clean hotel room every time you stay with us. All guest complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed. Again, thank you for your time and feedback. We sincerely apologize for the service you received during your stay.

2/10 Terrible

Irene

Stayed 1 night in Feb 2024
Response from Distribution Team on Mar 20, 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

6/10 Okay

Drey

Stayed 2 nights in Feb 2024
Response from Distribution Team on Mar 20, 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 Excellent

Dora

Stayed 2 nights in Feb 2024
Response from Distribution Team on Mar 20, 2024
Thanks for staying with us. We appreciate your positive feedback!

6/10 Okay

Ryan

Liked: Property conditions & facilities
Disliked: Amenities
The people next to me were loud and played music until 530 am screaming at the top of their lungs kept me up all hours of the night. Hotel does not have good security
Stayed 3 nights in Feb 2024
Response from AG on Feb 26, 2024
Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. It is disheartening to learn that you did not enjoy your stay. All guest complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed. We sincerely hope you will give us another chance.

2/10 Terrible

Ricky

Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I’d so for some reason you for real come from Releaste and everything seems to go real nice and they’re really nice. Want to go slow I wouldn’t recommend it.
Stayed 4 nights in Feb 2024
Response from AG on Feb 21, 2024
We appreciate you giving your feedback about your recent experience in our hotel. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We are sorry to hear you did not enjoy your stay. We hope you can give us another chance.

8/10 Good

Tanasha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from AG on Feb 21, 2024
Thank you kindly for this four-star rating, we hope you choose Bay View Resort for your next getaway!

6/10 Okay

Eboni

Traveled with partner
Liked: Cleanliness
Rooms was nice just need to be updated. No restaurant on property only Starbucks
Stayed 2 nights in Feb 2024
Response from AG on Feb 19, 2024
We appreciate you giving your feedback about your recent experience in our hotel. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope to see you again soon.

6/10 Okay

Mary

Stayed 2 nights in Feb 2024
Response from Distribution Team on Mar 20, 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 Excellent

Venita

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great property Great customer service Wonderful rooms definitely going back 😊
Stayed 3 nights in Feb 2024
Response from AG on Feb 19, 2024
Thank you for taking the time to share this five-star experience with our management, staff, and future guests. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We will happily share your comments with our staff and we look forward to seeing you soon!

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy. Only suggestion would be to build a ramp for the parking garage to the building like you see at hospitals makes it easier or at least put automatic doors on the garage walk entrance to help those carrying luggage instead of having to put down things to open the double doors also for the hotel entrance
Stayed 2 nights in Feb 2024
Response from AG on Feb 19, 2024
We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We also appreciate your suggestions for improvement. We look forward to your next stay!

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I really enjoy staying at Bay View. We love the location to the beach and it's an easy walk to the board walk and nearby park. Parking is easy and convenient. We always have a great stay whenever we stay at Bay View, it's been our favorite hotel.
Stayed 2 nights in Feb 2024
Response from AG on Feb 19, 2024
We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We will happily share your comments with our staff and we look forward to seeing you again soon!

10/10 Excellent

Josie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean unit, nice hot tubs, there in February and it was quiet which was nice not sharing the pools with many:)
Stayed 2 nights in Feb 2024
Response from AG on Feb 13, 2024
We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit!

2/10 Terrible

Stephan, Frostburg

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This "resort" is nothing like the photos shown on Expedia. The staff in the lobby was rude and unfriendly, acting annoyed at having to check us in. The lobby's strong smell of air freshener obviously was meant to cover up smells that the rest of the hotel areas have and made it hard to breathe. The guest lobby, luggage carts, rugs, doors, and elevators were filthy, and all smelled like mildew and old cigarette smoke. The elevators were shaky, noisy, rather scary, and in obvious need of service and safety inspections. The halls to the two different rooms they tried putting us in on the 2nd & 9th floors were very dark and smelled even worse than the guest lobby. The first room the card scanner cover was laying on the floor and a round plastic wall door knob protector was shoved into the back of the card scanner. The card did open the door, but once inside the room we were disgusted and tried to leave. It took five tries to get the door open, which is a fire hazard! The room also smelled of propane fumes from a fire pit outside below on the ground floor. The walls, doors, and door frames were filthy with brown smudges. It was obvious the room had not been cleaned in a long time. The second room they moved us into was in worse condition and had black insects on the beds. The message on the phone was dated Nov. 2023, so the room obviously hasn't been entered or cleaned since then. There's not enough room to leave the remaining details here on this review. DO NOT STAY HERE!
Stayed 3 nights in Feb 2024
Response from AG on Feb 21, 2024
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet yourexpectations of quality service and accommodations. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. I am so sorry to hear about the difficulties that you experienced with the elevator, smells of the hotel. Your suggestions are certainly going to be taken intoconsideration as we are always seeking ways to improve upon the guest experience. Again, we deeply apologize for the recent stay you experienced with us.

8/10 Good

Rachel

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the option of an indoor pool and a firepit oceanfront. I liked that there is a Starbucks on the property. The room was a little small but the oceanfront view was amazing! The rate was reasonable for the oceanfront hotel and amenities and for the winter season. The parking was the only draw back.
Stayed 1 night in Feb 2024
Response from AG on Feb 9, 2024
Thank you for taking the time to share this four-star experience with our management, staff, and future guests. We appreciate you giving your feedback about your recent experience in our hotel. We will happily share your comments with our staff and we look forward to seeing you soon!

10/10 Excellent

James

Stayed 2 nights in Jan 2024
Response from Distribution Team on Mar 20, 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Eddie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jan 2024
Response from AG on Jan 29, 2024
Thank you kindly for this five-star rating, we hope you choose Bay View Resort for your next getaway!

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Response from AG on Jan 23, 2024
We appreciate you taking the time to review our hotel. We want you to know your feedback of your experience at our hotel is of the utmost importance to us. We hope that everything turned out all right and we hope you give us another chance.

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from AG on Jan 22, 2024
We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We look forward to seeing you soon!

8/10 Good

Kara

Liked: Cleanliness, property conditions & facilities
We loved the pool area
Response from AG on Jan 22, 2024
We are thrilled to hear you enjoyed your stay & our accommodations! We look forward to your next stay with us!

10/10 Excellent

Breanna

Stayed 2 nights in Jan 2024
Response from AG on Jan 22, 2024
We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We look forward to your next stay!

8/10 Good

Tiffany

Stayed 1 night in Dec 2023
Response from AG on Dec 11, 2023
We greatly apppericate you taking the time to review our hotel so highly! We hope you'll be back soon!

10/10 Excellent

Jennifer

Response from AG on Feb 13, 2024
Thank you kindly for this five-star rating, we hope you choose Bay View Resort for your next getaway!

10/10 Excellent

Pamela, London

Liked: Cleanliness, property conditions & facilities
Enjoyed our stay
Stayed 5 nights in Nov 2023
Response from Distribution Team on Nov 28, 2023
Thanks for staying with us. We appreciate your positive feedback.

8/10 Good

Corinna

Stayed 5 nights in Nov 2023
Response from AG on Dec 11, 2023
We greatly apppericate you taking the time to review our hotel so highly! We look forward to next visit!

10/10 Excellent

Tiffany Renee

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was clean comfort the safe. The staff was amazing
Stayed 2 nights in Nov 2023
Response from AG on Nov 20, 2023
We thank you for taking the time to review our hotel so highly! We enjoy sharing these reviews with our staff and look forward to seeing you again soon!