Ratings based on 300 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Love it

Posted Jul 7, 2014
Everything was good, I loved the lake view! & I loved that we were not far from the beach
4 out of 5
Recommended
for Everyone
by A verified traveler from Mobile, AL

Great Stay Until the Last Day

Posted Jul 7, 2014
Pros: Location was close to the convention center. Indoor outdoor pool was nice. Full breakfast was nice as well. A little variety would have been nice.
Cons: The hotel is a little outdated. Definitely needs to be renovated.
Location: The surrounding are has definitely gone down, but it is close to everything.
This would have been all 5's if both elevators would not have broken on our last day, and we were on the top floor. One of the front desk clerks did get another guy to help us carry our luggage down the stairs. My mom is 73 and not able to carry luggage down 6 flights of stairs. Hotel staff was very friendly and helpful.
2 out of 5
by A verified traveler

Just no.

Posted Jul 7, 2014
Pros: People felt comfortable enough to scream in the middle of the night as they were running down the hallway
Cons: don't get guests hopes up for a certain sized bed when they paid for something larger
when we booked our room we did not mind paying such a high price because we thought we were getting a queen bed like what was written on our itinerary. Instead we got two full sized beds. It was a very uncomfortable stay because my husband and I could not sleep comfortably without one of us hanging off the side of the bed. If I knew I would not have gotten what I thought we were getting I would have definitely paid more to get a more comfortable stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Jul 1, 2014
Cons: Cleanliness --
I picked this hotel because it was close to the Myrtle Beach airport and the price was right. I found the staff to be very friendly and personable. The "Road House" is right next door and on the Sunday evening we were there, you could sit out at the Hotel pool and enjoy the music without having to leave the facility. I'd recommend the hotel because it was close to the airport -- however, I was pretty disappointed by the cleanliness. There was actually mold in the bathroom grout.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fair stay

Posted Jun 29, 2014
The atmosphere was great. Breakfast was one if the best I've ever had. It could have been a little cleaner but it's something to easy overcome.
2 out of 5
by A verified traveler

Disappointed

Posted Jun 28, 2014
Pros: nice indoor and outdoor pool and waterway.
Cons: odor, air conditioner, smell
Location: good location
The room had a terrible odor. The bedding felt damp and the air conditioner was very loud. Day 2 the elevator was broken. We were terribly disappointed.
2 out of 5
by A verified traveler

Would never recommend this hotel to anyone!

Posted Jun 28, 2014
First off this hotel was booked as a honeymoon for me and my husband. When we got there they would not let us change any reservation because it was booked from a outside vendor. Also there was black mold in the bathroom, also the beds where the smallest and most uncomfortable ever. We left early because the hotel was so terrible. They would not let us check out earlier either. I would never recommend this hotel for anyone.
3 out of 5
Recommended
for Everyone
by LEE from CLOVER, SC

HOTEL WAS FINE BUT STAFF NEEDS MORE TRAINING

Posted Jun 24, 2014
Pros: IT WAS CEAN & WE FELT SAFE THERE
Cons: THEY CHECK IN STAFF SHOULD BE RE-TRAINED ON BEING FRIENDLY AND POLITE.
Location: BEACH IS WITH 15 MINUTES.
I FOUND THE HOTEL TO BE CLEAN & SAFE BUT THE CHECK IN STAFF SURELY NEEDS MORE TRAINING. WHEN WE ARRIVED, WE WERE TOLD THAT WE HAD NO RESERVATION & I HAD TO GO BACK OUT TO THE CAR AND RETRIEVE MY PRINTED CONFIRMATION IN ORDER TO OBTAIN MY ROOM. THEN OUR ROOM KEYS DID NOT WORK SO WE HAD TO HAVE THE CLEANIG LADY LET US INTO OUR ROOM. WHEN WE RETURNED TO THE FRONT DESK & ADVISED THAT OUR KEYS WOULD NOT WORK, THERE WAS NO APOLOGY GIVEN OR EVEN A, "OH, LET ME FIX THAT FOR YOU". SHE SIMPLY RE-RAN THE KEYS AND HANDED THEM BACK TO ME WITH NOTHING BEING SAID.
2 out of 5
by A verified traveler

Dated and not as clean as it should have been.

Posted Jun 19, 2014
Pros: Location
Cons: Needs to be updated
I had to pick up some sort of red chunk off of the carpet in plain view between the two beds. Not something that should have been missed by cleaning staff.
3 out of 5
by Phi from Durham NC

Across from a creepy closed mall.

Posted Jun 17, 2014
Non smoking room smelled like smoke. It was also not as close to the beach as I would have liked.