Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from St Louis, MO

Embassy Suites is the best; no so much Brighton

Posted Jul 27, 2014
Pros: Embassy Suites!! Also, the complimentary shuttle service was terrific. This was a true tropical, vacation-like atmosphere. Can't recommend enough.
Cons: Clean and update the room at Brighton. Clearly advertise all services are at Embassy Suites (check in, restaurants, concierge, etc.)
Location: Perfect location. Shopping, restaurants, recreation options were easily accessible and nearby even when taking taxi or personal vehicles.
I would readily rate 5 across the board if we had stayed at Embassy Suites the entire time of our stay. It was awesome all around. Unfortunately, we started our vacation at Brighton and immediately moved to Embassy Suites after the first night, more than willing to pay the upgrade price difference. The room at the Brighton was not at all acceptable. The décor was extremely outdated (sparse furniture that was mostly wicker, drapes and bedspread appeared to be from the 70s. The mattress needs replacing, and forced one to roll to the center due to age and lack of support). The vent in the bathroom was dirty, as was the outside balcony. The throw rug had been just tossed to the side, also dirty, one we didn't even want to touch to lay down properly. The kitchen was not stocked with sufficient plates, glasses, no silverware or cleaning products had we wished to use and clean them afterwards. Fair warning ahead of time to set expectations would have been most appropriate.
4 out of 5
Recommended
for Everyone
by A verified traveler

great for the kids!

Posted Jul 21, 2014
This was my fifth visit there, golf was great, location is great, but EVERYTHING seemed to be more expensive, but that's to be expected. Breakfast at the Embassy Suites was nice, employees at the front desk were very helpful but the younger lifeguards at the water park and lazy river were hanging around, talking, not really doing their job. The pier is nice too! I definitely recommend this for a nice 3-4 day stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from KY

Nice hotel

Posted Jul 19, 2014
Great experience. Elevator issues, lots of waiting involved. Clean, comfortable, accommodating - would stay again
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY

Good for what we needed

Posted Jul 12, 2014
Condo was clean and spacious. It's right on the beach and had plenty pools so there's a pool close by no matter building you stay in. Our only complaint is that our particular room obviously hadn't been redecorated in a very long time. It was fine for what we needed but would have liked to have stayed somewhere that had been updated during this decade. The staff was very friendly and helpful.
1 out of 5
by A verified traveler

Posted Jul 1, 2014
Old room terrible room servie rooms are old need to be updated not worth the price
4 out of 5
Recommended
for Everyone
by A verified traveler

Birthday Wknd

Posted Jun 3, 2014
I usually stay at the Margate so figured the Brighton would be just as nice. Common areas & pool nice but the room really needs some updates, paint & maintenance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it, me and the family will be back soon.

Posted Apr 30, 2014
My experience was great the rooms were clean great view of the ocean staff was great the kids had a wonderful time me and my family will be returning pretty soon
2 out of 5
by A verified traveler

Posted Apr 21, 2014
Pros: the cleaning ladies was very polite
Cons: the pool and the apartment was kind of old is not what I saw online
Location: the location is very good.
the pool was very dirty we found close in side the pool and when I call they said that we have access to more then one indoor pool and when I got there it was only one indoor pool. I will never go there again.
4 out of 5
by A verified traveler

My stay

Posted Apr 20, 2014
Most employees were nice, had issues with keys, no hot water in shower, no coffee cups for free coffee. But hotel is beautiful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stay @ kingston plantation

Posted Mar 23, 2014
Mt wife had just lost her lap dog of 9 yrs. THAT day. I suggested a quick getaway to try to relieve some stress. Worked real well just me and her. Great resort. Terry Rabon