Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall nice place good location

Posted Jun 30, 2015
Pros: Location
Very close to Broadway at the Beach, restaurants, activities. Overall clean facility, good place to stay for families and small children
Comment from Hotel Management
Jul 3, 2015 by B. Smith, Hotel Management
Glad to hear we provided you with centrally located accomodations. We are pleased to hear you enjoyed your stay with us. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from struthers ohio

Amazing hotel. Close to beach & more

Posted Jun 14, 2015
Just an amazing place. Pools were beautiful big and fun. Close to the beach. Close to all kinds of shops,restaurants & so much more. You could not ask for a better place to stay for vacation
Comment from Hotel Management
Jun 22, 2015 by B. Smith, Hotel Management
Thank you for your recent stay with us. We are glad to hear you enjoyed our pools as well as our centralized location to resturants and shops. We look forward to your next vacation with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Coach O classic

Posted Jun 7, 2015
Excellent -everything we need -location,clean, safe, friendly
Comment from Hotel Management
Jun 22, 2015 by B Smith, Hotel Management
We are glad to hear we provided you with a clean, safe, as well as friendly environment. We look forward to your next stay with us.
2 out of 5
by A verified traveler from Athens, GA

Was not impressed...

Posted May 30, 2015
Pros: Location was good
Location: One mile to the beach. Very Close to Broadway at the Beach.
Though we only stayed one night, I am glad we were not there longer. The walls are very thin, so we could hear everything from the room next store. We came in late in the evening so there was only one other guess checking in. The staff was not overly friendly or helpful. When I asked if I could use my Sheraton Rewards number for points, I was told they were not sure then no abruptly because I used Expedia to book it. The morning staff was not much better. When I said I was checking out and gave them my room number they did not even ask how was my stay. I was told you are good to go that is when I told them about the noise room next store and the fighting in the hallway in the morning; then I got did you call the front desk. I looked at the clerk and said nope, I was checking out. The room was small and cramped. The bed was a double bed and the sofa bed was uncomfortable. Glad is was only one night.
Comment from Hotel Management
Jun 2, 2015 by B Smith, Hotel Management
We are sorry to hear your stay with us wasn't a pleasant one, and I would like to apologize for the noise and the customer service you received when reporting it. This is no way Sheraton Signature Service and I hope you stay with us again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Great location

Posted May 29, 2015
The villa was beautiful. .it was clean..close to everything and the staff was wonderful. Would have loved to stay longer..
Comment from Hotel Management
Jun 2, 2015 by B Smith, Hotel Management
Thank you for filling out our survey. We are pleased to hear we provided you with beautiful and clean accomodations.
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 26, 2015
Great amenities and family fun activities, we really enjoyed the lakes, pools and accomodations lazy river a plus
Comment from Hotel Management
Jun 2, 2015 by B Smith, Hotel Management
Thank you for your feedback, it is great to hear you enjoyed your recent stay with us.
3 out of 5
Recommended
for Families
by A verified traveler from Paris, ON, Canada

Kind of cramped

Posted May 15, 2015
Pros: Free mini-golf. Kids splash pad.
Cons: Larger rooms. Sofa beds could be greatly improved. TVs could be in working order.
Location: Broadway at the Beach nearby. Market Commons a short drive away.
Condo unit was quite small for a family of four. Pull-out couch not very comfortable. Problems with televisions throughout our stay.
Comment from Hotel Management
May 27, 2015 by B Smith, Hotel Management
I would like to first apologize for the issues experienced during your stay with us. We do hope these issues do not detour you from future stays with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Stay and Play Golf

Posted Apr 19, 2015
Pros: The fact that is was well kept and was very clean.
Location: The location was fine for us as we made our golf reservations around the hotel.
I thought the Plantation Villas were really lovely, clean and comfortable and I am quite fussy. It was perfect for two couples and would definitely stay there again. They were as shown in the photos as well, which I have found to be not always the case. Easy check in and out - no hassles. I rate it close to a four or five star based on other hotels that I researched in this area. Did not use any of the amenities. Great deal through expedia.
Comment from Hotel Management
May 1, 2015 by Bsmith, Hotel Management
We pride ourselves on providing nice and cozy accomodations for our guest. We are happy to hear we were able to do that for you and your party. We look forward to seeing you in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Charleston

Nice resort in a nice location

Posted Apr 15, 2015
Pros: It was a nice resort close enough to the beach without all the traffic. I like that there was plenty of things to do around the resort.
Cons: Should tell people their keys won't work after 11:00 and that they will be charged a $25.00 fee if not out by 11:00.
Location: Nice location with plenty of things to do.
The resort was very well kept. The condo was nice and clean with plenty of room. If you don't need to have a late check out this this is the place for you. We were in Myrtle beach to run the Diva half marathon. I didn't think we would able to do the half and get back to the condo in time to check out by 11:00 so I called a couple of days before that to request a late checkout. They told me that I would be okay if I check out before 11:00 but if I was there after 11:00 they would charge me a $25.00 fee. I said ok. The manager that I spoke with on Thursday said she would make note of this. Sunday after the race we got back to the condo a few minutes after 11:00 to find that our keys didn't work. We called the front desk and she sent security to open the door. By this time it was 11:20. We got in the room took showers and got ready to leave. While I was in the shower, housekeeping knocked on the door twice to see if we were ready to leave. When I got out of the shower and we were getting ready to walk out the door at 11:50 the phone range. The front desk was telling us we had to be out of the room by 12:00 and that they were going to charge use an extra $25.00 for not leaving by 11:00. I told her I was well aware of that and that we were on our way out of the door right before she called. I went to the desk and paid the $25.00 plus tax and left. Some more of my running buddies stayed here and stayed late but was not charged the extra $25.00.
Comment from Hotel Management
May 1, 2015 by Bsmith, Hotel Management
Thank you for your feedback, it all has been noted. We are glad you were pleased with the cleanliness of the grounds as well as your unit. Hope we will be your choice accomodations for your next trip to Myrtle Beach.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philly

Beautiful facility.

Posted Apr 10, 2015
I loved the room until a huge cockroach invaded my privacy and I almost had a heart attack. Also the staff kept getting g confused about my check out time. That was annoying.
Comment from Hotel Management
May 1, 2015 by Bsmith, Hotel Management
We are glad to hear you were pleased with the spacious accomodations we provided. I do wish to apologize for the issues you experienced during your stay; and I do hope to welcome you back in the near future.