Ratings based on 341 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Broadway and dining!

Posted Jul 14, 2015
Good experience! Need more lounge chairs by the pool!!
Comment from Hotel Management
Jul 22, 2015 by B Smith, Hotel Management
We are glad to hear you had a good experience and hope you stay with us again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall nice place good location

Posted Jun 30, 2015
Pros: Location
Very close to Broadway at the Beach, restaurants, activities. Overall clean facility, good place to stay for families and small children
Comment from Hotel Management
Jul 3, 2015 by B. Smith, Hotel Management
Glad to hear we provided you with centrally located accomodations. We are pleased to hear you enjoyed your stay with us. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from struthers ohio

Amazing hotel. Close to beach & more

Posted Jun 14, 2015
Just an amazing place. Pools were beautiful big and fun. Close to the beach. Close to all kinds of shops,restaurants & so much more. You could not ask for a better place to stay for vacation
Comment from Hotel Management
Jun 22, 2015 by B. Smith, Hotel Management
Thank you for your recent stay with us. We are glad to hear you enjoyed our pools as well as our centralized location to resturants and shops. We look forward to your next vacation with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Coach O classic

Posted Jun 7, 2015
Excellent -everything we need -location,clean, safe, friendly
Comment from Hotel Management
Jun 22, 2015 by B Smith, Hotel Management
We are glad to hear we provided you with a clean, safe, as well as friendly environment. We look forward to your next stay with us.
2 out of 5
by A verified traveler from Athens, GA

Was not impressed...

Posted May 30, 2015
Pros: Location was good
Location: One mile to the beach. Very Close to Broadway at the Beach.
Though we only stayed one night, I am glad we were not there longer. The walls are very thin, so we could hear everything from the room next store. We came in late in the evening so there was only one other guess checking in. The staff was not overly friendly or helpful. When I asked if I could use my Sheraton Rewards number for points, I was told they were not sure then no abruptly because I used Expedia to book it. The morning staff was not much better. When I said I was checking out and gave them my room number they did not even ask how was my stay. I was told you are good to go that is when I told them about the noise room next store and the fighting in the hallway in the morning; then I got did you call the front desk. I looked at the clerk and said nope, I was checking out. The room was small and cramped. The bed was a double bed and the sofa bed was uncomfortable. Glad is was only one night.
Comment from Hotel Management
Jun 2, 2015 by B Smith, Hotel Management
We are sorry to hear your stay with us wasn't a pleasant one, and I would like to apologize for the noise and the customer service you received when reporting it. This is no way Sheraton Signature Service and I hope you stay with us again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Great location

Posted May 29, 2015
The villa was beautiful. .it was clean..close to everything and the staff was wonderful. Would have loved to stay longer..
Comment from Hotel Management
Jun 2, 2015 by B Smith, Hotel Management
Thank you for filling out our survey. We are pleased to hear we provided you with beautiful and clean accomodations.
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 26, 2015
Great amenities and family fun activities, we really enjoyed the lakes, pools and accomodations lazy river a plus
Comment from Hotel Management
Jun 2, 2015 by B Smith, Hotel Management
Thank you for your feedback, it is great to hear you enjoyed your recent stay with us.
3 out of 5
Recommended
for Families
by A verified traveler from Paris, ON, Canada

Kind of cramped

Posted May 15, 2015
Pros: Free mini-golf. Kids splash pad.
Cons: Larger rooms. Sofa beds could be greatly improved. TVs could be in working order.
Location: Broadway at the Beach nearby. Market Commons a short drive away.
Condo unit was quite small for a family of four. Pull-out couch not very comfortable. Problems with televisions throughout our stay.
Comment from Hotel Management
May 27, 2015 by B Smith, Hotel Management
I would like to first apologize for the issues experienced during your stay with us. We do hope these issues do not detour you from future stays with us.
5 out of 5
Recommended
for Couples
by Demetria from Goose Creek

Nice

Posted Apr 28, 2015 on Hotels
Our villa was clean and beautiful! We had a full kitchen, a living room, and a dvd player. My only complaint was that there were spiders in our room.
Comment from Hotel Management
Jul 4, 2015 by Bsmith Manager, Hotel Management
Thank you for your feedback. We are pleased to hear your accomodations were spaciously clean and everything you expected in the unit was provided.
5 out of 5
Recommended
for Families
by Devonda from Elizabethtown

Life was great

Posted Apr 28, 2015 on Hotels
It was the best we have ever had.....
Comment from Hotel Management
Jul 4, 2015 by Bsmith Manager, Hotel Management
We are glad we were able to exceed your expectations. Hopefully, this will be your first of many stays with us.