Ratings based on 749 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

On the beach

Posted Apr 26, 2015
Standard room. No laundry, fitness or pool facilities. On the beach. Beautiful view.
3 out of 5
by A verified travelerfrom south caroluna

Proximity to pier was ideal.

Posted Apr 14, 2015
The air conditioner in our room was so loud we could not sleep. The room was not very clean and the bathroom had not been wiped properly. The balcony was so short you could not set on it. The location of the hotel was ideal.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SC

just renovated & on the beach

Posted Apr 13, 2015
Pros: location
Cons: breakfast
Very relaxing get away. On the beach & walking distance to restaurants.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Albany, NY

Posted Apr 13, 2015
Very good experience in the hotel. The staffs are very professional and friendly . Bill, the front desk manager, are very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2015
The room was remodeled, so it was nice and clean. The staff was very friendly. Location was great for the beach and restaurants.
3 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location. . . under construction

Posted Mar 19, 2015
Pros: Location!
Cons: The hotel staff should consider not booking rooms in a construction zone. The sheets should also be cleaner.
Location: The location is right on the beach, and it is absolutely beautiful. There are a few bars and restaurants right across the street from the hotel.
The hotels location is great! It's right on the beach in Surfside, which would seem peaceful, however the hotel is a construction zone. Every morning we were awakened at 7 am by construction going on in the neighboring rooms. The room seemed cleaned, however the sheets didn't appear to have been washed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Great place to stay!

Posted Mar 18, 2015
This hotel is in the middle of a remodeling, but we stayed on the sixth floor which had been completed. Granite counters, clean room and a radio clock with a place to plug in a USB port made for a more than comfortable stay. Also the hotel is located right next to a pier on the ocean. I highly recommend this place.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montross, VA

Staff went out the way to make it happen!!

Posted Feb 26, 2015
Pros: All rooms are being completely redone, carpet, towels, tubs, sinks, beds, mattresses, coffee pots and large screen TV's. What's not to like about new?
Cons: They have thought of almost everything!
Location: Great oceanfront location by the Surfside pier. Several very good places to eat breakfast, lunch and dinner within walking distance.
Over the past three weeks we have actually checked into the Surfside Beach Resort three times. Our first check-in was on our way south to Florida and also to visit friends in Murrells Inlet, SC. Our second check-in was on our return from Florida and to look at some real estate. Our third check-in was actually the same day, after checking out and driving about 50 miles in icy conditions we turned around and returned to the Surfside. Each of our stays was greeted by a professional staff member. Check-in was very fast and easy. Some may not have liked that the Resort is undergoing a major renovation and some construction equipment, dust and noise but even with that all was handled very well by the staff and managers. We very much enjoyed our stay and plan a return later this year and ill further enjoy the fruits of he renovation. Thanks for a great stay!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

Love being on the water

Posted Feb 13, 2015
This hotel is right on the ocean but not on top of others just like it, since it is in Surfside instead of Myrtle. Love it! The pier is right there! The hotel was under some construction, but the staff was very nice and tried to make up for it with hospitality. I didn't know the hotel would be under construction, so maybe it would have been nice to know, but I think I would have stayed there anyway for the location, out of the more congested areas and comfy. The rooms were nice - I got one with a balcony looking over the ocean - try that in the mornings with a cup of coffee!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2015
Pros: walking distance to several resturants.
They were making improvements but we still had a very nice stay