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Reviews of Towers at North Myrtle Beach

2.5 out of 5
Towers at North Myrtle Beach
2104 North Ocean Boulevard, North Myrtle Beach, SC

Reviews

8.0

Very Good

Rating 10 - Excellent. 96 out of 241 reviews" "
Rating 8 - Good. 85 out of 241 reviews" "
Rating 6 - Okay. 31 out of 241 reviews" "
Rating 4 - Poor. 16 out of 241 reviews" "
Rating 2 - Terrible. 13 out of 241 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, but not exactly convenient
I needed to find a place for family to stay overnight since we had a sick person in our household. The unit was spacious and comfortable w/a stunning view of the ocean. The only downside was check-in. You had to go to a different building, and their "pet friendly" policy is limited to service animals. Don't advertise they have a pet friendly policy if only service animals are allowed.
Stayed 1 night in Dec 2023

2/10 Terrible

Julie

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The lock pad was broken and unable to be fixed. Also, the bed was the most uncomfortable bed I’ve ever been in with pillows like rocks. there was garbage on the floor no lights on the balcony.
Stayed 1 night in Aug 2023

2/10 Terrible

David

Traveled with family
Liked: Staff & service
Stayed 1 night in Mar 2023

2/10 Terrible

Brandon

Liked: Cleanliness
Stayed 1 night in Nov 2022

2/10 Terrible

Darcy, Adams Run

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
This place is extremely difficult. If you book here through Expedia, expect problems. You have to check in through a different hotel a couple miles down the road. If you have any problems, you won’t get any help from the front desk. You will have to go back through Prince. If you are the one to book the room, they won’t allow your spouse to check you in. This created an entirely different problem since the two hotels are not connected. After several trips back and forth, we finally got our room only to end up with a bad shower…didn’t work. Don’t expect to be able to go down to the lobby and they help you. You have to go back to Prince hotels again. 😡 this was absolutely the worst check in experience I have ever had. With that being said, the staff was friendly, the room was clean. I am just so frustrated and I will not stay here again because of the hassle of check in. When I explained my frustration, the girl at the desk told me if I had booked through them, none of this would have happened. In the days of third party booking, apps, and looking for a place to stay, who books that way anymore? Get with the 21 century y’all. Third party p Booking is here to stay.
Stayed 1 night in Nov 2022

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly, clean
Stayed 3 nights in Oct 2022

10/10 Excellent

terrill

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean safe family friendly ..a great place to stay..
Stayed 3 nights in May 2022

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly. Didnt like that I didnt have same amenities a Wyndam member.
Stayed 4 nights in May 2022

10/10 Excellent

Joyce M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool , Fire Pit
Stayed 3 nights in May 2022

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not a fan of the merger between the Prince/ TOTG
It was very confusing being a guest of The Prince Hotel but staying at Towers on the Grove. The lady at the Prince that checked us in, didn’t tell us that our keys to the room wouldn’t get us in the actual hotel. Nor did she tell us that we were supposed to park somewhere other than the deck. Everything worked itself out. Our closet door was broken and I tried to call and call and call that night. Just to let them know about it. It wasn’t a big deal I just didn’t want to be charged. I never could get through till the next morning. Just not very put together
Stayed 3 nights in Feb 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness
Easy check in, room is very clean, property is excellent, really good location, right on the beach
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

lisa

Traveled with family
Stayed 1 night in Oct 2021

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay. Rooms were clean and quiet. Staff were friendly. Alarm went off at eleven o'clock at night for an immediate evacuation so after getting partially down from seventeenth floor was advised by another guest it was a false alarm. Would like to had more communication about this incident...why it happened. Disrupted a good nights sleep.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay but unhappy with the check-in process. Had to drive 0.6 miles away to another location to get checked in. Also check in process was very slow there
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Inconvenient Check In
I was surprised that I had to go to a different location to check into the room. I wish I had known that in advance. Thank goodness our taxi driver was still there so he could take us down the road to check in and bring us back! When we got to the room the toilet was running and I had to fix it on two times during the stay. The television in the bedroom did not work. We called and found out that we had to call the location we checked into to address the issue. We chose not to deal with it. The room was very clean. The door to the balcony was a challenge to open and close.
Stayed 3 nights in May 2021
Response from Quality Control on Jul 4, 2021
Thank you for taking the time to share your feedback. While we do not have staff on site for this location, we are happy to send team members to you to address any issues that may arise. We have shared this feedback with our team so we may look into the items mentioned.

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
We were shocked to see the bed - it was terrible looking! Considered leaving to find another place for the night but having paid over $100 for the room and being totally exhausted we did sleep there.
Stayed 1 night in May 2021
Response from Quality Control on Jul 4, 2021
We are sorry to hear that you were disappointed with your stay and hope to have the opportunity to address your concerns. We have found that our guest feedback is the greatest tool in assisting us with providing accommodations and service that that exceed expectation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021
Response from Quality Control on Jul 4, 2021
Thank you for the great rating! We hope to see you back again soon!

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this site because of its location allowing for oceanfront and walking to stores, restaurants and other attractions.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the pool guy was very helpful and informative. He also was a very hard worker and we were very impressed. We also really liked the amenity area with hammock, etc.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, carpet and lamps out dated. Quiet and clean
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Ocean front Convenient to necessary resources. Grocery store gift shops ABC store restaurants. All within one block
Stayed 3 nights in Jan 2021

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2021

2/10 Terrible

William C., Wilmington NC

Traveled with partner
Disliked: Staff & service
Nice pool hot tub amenities, but terrible service.
Stayed 2 nights in Jan 2021

10/10 Excellent

Grady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Quality Control on Nov 22, 2020
Thank you for the fantastic rating! We hope to see back with us again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. The room had a full kitchen, separate sitting room, and balcony overlooking the sea. They also had great events each day. The staff was very helpful and courteous.
Stayed 4 nights in Nov 2020
Response from Quality Control on Nov 22, 2020
Thank you for taking the time to provide your feedback. We are thrilled to hear you enjoyed your stay with us and hope to see you back with us again soon!

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Stay! Love it.
The room was perfect. The staff were very friendly and went out of their way to keep us safe.
Stayed 3 nights in Sep 2020

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice but HOT
The room was hot the whole time. Turned air down to 66 and it never got below 74. The room overall was very nice and clean. You stay at one place but check in at another. If you have problems they had to call the other place.
Stayed 1 night in Jul 2020

10/10 Excellent

William

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from S. Chestnut on Jul 9, 2020
Thank you for the perfect 10! We look forward to having you back as our guest as soon as you can!

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from S. Chestnut on Jul 9, 2020
Thank you for your review. It is great to see you enjoyed your stay with us!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was differnt but hotel was nice and happy with the pool and things for kids to do
Stayed 2 nights in Jun 2020
Response from S. Chestnut on Jun 30, 2020
Thank you John for the perfect ten! We are delighted you and your family enjoyed your time with us. Come back soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2020
Response from S. Chestnut on Jun 30, 2020
Thank you for the rating. We invite you back as our guest when in the North Myrtle Beach area again!

6/10 Okay

Verified traveler

Stayed 2 nights in May 2020
Response from S. Chestnut on May 26, 2020
Thank you for your review. We hope you will choose to stay with us again while vacationing in North Myrtle Beach.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative was check in at different hotel and the walk to condo from parking
Stayed 4 nights in Mar 2020
Response from S. Chestnut on Mar 7, 2020
Thank you for your review and feedback. We try to make the check-in process as seamless as possible due to the fact the unit is located at a different location. We understand this is an inconvenience when starting your vacation. We are glad to see you enjoyed your time with us and we invite you to be our guest again!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location and the hot tubs. I did not like you had to contact an off sight desk for room support.
Stayed 7 nights in Feb 2020
Response from S. Chestnut on Mar 2, 2020
Thank you for your feedback. We are so glad you enjoyed the resort and our amenities. We try to be as efficient as possible being offsite to ensure our guests' needs are met quickly. We hope you will return with us again soon.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cold but fun stay
A very pleasant surprise as this place was amazing for the low off season price. Fully supplied suite was comfortable, quiet and so close to the beach.
Stayed 1 night in Jan 2020
Response from S. Chestnut on Feb 17, 2020
Thank you Donald for your 10 star review! We appreciate your feedback and look forward to your next visit.

8/10 Good

Erin, Virginia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towers had great pools and wonderful staff. The check in was a little confusing at first but was easy after I asked friendly staff about the process. Would stay here again if in north Myrtle.
Stayed 2 nights in Oct 2019
Response from Suzanne F. on Oct 22, 2019
Thank you so much for the great comments. We do hope that you will return when you can! We look forward to seeing you again.

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Suzanne F. on Oct 22, 2019
Thank you for the 8 rating! Please come again soon!

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019
Response from S. Chestnut on Oct 2, 2019
Thank you for the five star review! We are delighted to hear you enjoyed your vacation with us and we invite you back to make more memories together!

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2019
Response from S. Chestnut on Oct 2, 2019
Thank you for your review. We hope you can join us again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Location of the property was excellent and pool area was fun
Stayed 3 nights in Aug 2019
Response from S. Chestnut on Sep 6, 2019
Thank you for the five star review! We are so glad you enjoyed your stay with us and we invite you to return as soon as you can!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Stephanie Chestnut on Aug 29, 2019
Thank you for the 10 star review. We are delighted to hear you enjoyed your stay with us and invite you to return as soon as you can.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had to check in at another hotel which was ridiculous. I didn't get any room service because of this. Which also was ridiculous...
Stayed 5 nights in Aug 2019
Response from Stephanie Chestnut on Aug 29, 2019
Thank you for your feedback. We apologize for the inconvenience that occurs with an offsite check-in. We try to make this as clear as possible when booking online reservations. We hope you made some great memories during your stay with us.

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019
Response from S. Chestnut on Aug 7, 2019
Thank you for your review! It is great to see you enjoyed your vacation with us. We hope you can join us again soon.

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Aug 2019
Response from S. Chestnut on Aug 7, 2019
Thank you for your rating. We hope you enjoyed your stay with us and will choose to return as our guest again in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach and close to stores and restaurants. Would stay again.
Stayed 3 nights in Jul 2019
Response from S. Chestnut on Jul 11, 2019
Thank you for the five star review! We look forward to your return in the future.

4/10 Poor

LeAnn, Pinehurst, NC

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not very clean. Hasn’t been updated in years. Holes in walls, dirty linens, just kinda gross overall for $500 night property
Stayed 1 night in Jul 2019
Response from S.Chestnut on Jul 10, 2019
Thank you LeAnn for your review. We are very disappointed you didn’t enjoy your vacation time with us. We would like the opportunity to speak with you directly and will be reaching out to you this week.