Ratings based on 717 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Watertown New York

Close to attractions

Posted Jul 3, 2014
I have been going to Mystic for about five years. Last year my oldest granddaughter wanted to go and both my granddaughters like it at Mystic. We will return next year. They had a great time playing find Waldo this year in downtown Mystic at the shops. We enjoy going to Mystic Pizza, the shops and aquarium.
Comment from Hotel Management
Jul 10, 2014 by Cesar Director Of Rooms, Hotel Management
Cindy, I am so glad to read that you enjoyed your recent stay at the Hilton Mystic. As stated in your review we do have a great location just minutes away from the down town area and walking distance from the Olde Mystic Village and Aquarium. In addition our shuttle goes not only to the downtown Mystic area but also the Casinos as well for an additional fee. I thank you again for your feedback and hope you will stay with us again in the near future!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2014
Moderate level Hilton- good price for overall experience
Comment from Hotel Management
Aug 13, 2014 by Terri, Hotel Management
Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rooney

Recent stay at Hilton-Mystic, Conn

Posted Jun 25, 2014
Pros: The service was great!
Cons: With the Hotel - nothing, With Expedia, if what I request and pay for is change after the fact then I should have been contacted and given an Option.
Location: Sea Aquarium minutes away, Mohegan Sun 30 minutes away.
Everything about the hotel was very good. The only issue we had was I booked and paid for a King size bed and received a double Queen.
Comment from Hotel Management
Aug 14, 2014 by Terri, Hotel Management
Thank you.
1 out of 5
by A verified traveler

room wasnt very clean, bathroom esp. toilet had ur

Posted Jun 22, 2014
room not clean. outside of room glasses in several areas on carpet away from rooms and carpet should have been vacummed. bathroom in room was the worst as there were urine drops on inside seat and floor area
5 out of 5
Recommended
for Everyone
by A verified traveler from nj

Posted Jun 19, 2014
Pros: everything
Cons: maybe more parking
Location: mystic seaport, some shops, easy access to 95 and food
Stay was very nice. Room great. Staff very friendly. Would come back tomorrow if I was in the area. Nice pool. Work out room, etc. bar. All above board.
Comment from Hotel Management
Aug 13, 2014 by Terri, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2014
Rooms not quite Hilton like , but staff was very helpful and friendly. Room was a very nice motel room. Not what you expect for a Hilton. Clean and comfortable but not luxurious
5 out of 5
Recommended
for Getaway With Friends
by Francher from Texas

Mystic Getaway

Posted Jun 17, 2014 on Hotels.com
Very nice hotel, great location and nice service
5 out of 5
Recommended
by A verified traveler

Loved the location and hotel

Posted Jun 17, 2014 on Hotels.com
Great hotel. Was clean and located near everything we wanted to do.
5 out of 5
Recommended
for Everyone
by jazzy17 from CT

Very nice and Clean

Posted Jun 17, 2014
Stayed in the jet tub king room suite. Very nice, bed was comfortable. Tub was nice but needed some refacing. All in all a very nice place to stay.
Comment from Hotel Management
Aug 8, 2014 by Terri, Hotel Management
Thank you!
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 16, 2014 on Hotels.com