Ratings based on 822 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2015
Very comfortable and clean! Affordable price as well.
Comment from Hotel Management
Jan 27, 2015 by Terri, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near many attractions and restaurants

Posted Jan 23, 2015
Hotel was nice. We had a room with deep Jacuzzi tube. Was very nice except the controls for the tub ( for some incredibly odd reason) were on the back side wall of the tub! So one has to climb into the tub or balance oneself on the side walls, to turn on the water, rather odd set up! Hotel bar has excellent ambiance with comfy chairs and a real wood fireplace. The food is average which is a shame. The bar is such a nice place it would be great if the hotel put more effort into their restaurant too..Given their are so many great restaurants nearby, I assume the hotel doesn't try to compete with them... Overall, a great place to stay that is located next to an endless amount of things to do in Mystic!
Comment from Hotel Management
Jan 27, 2015 by Terri, Hotel Management
Thank you so much for your review. We greatly appreciate you sharing this with us. We may be making some changes to our jacuzzi tubs, so thank you for letting us know this. We are delighted that you enjoyed the area and our atmosphere. Mystic has so much to offer, and we are glad you chose us as your place to stay. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Jan 4, 2015
Good location, plenty of things to do around the area. Hotel is right across the aquarium, Starbucks and many other restaurants. The hotel has a shuttle but it's about a 20 min ride to Foxwoods. Not a bad ride except the roads are dark and curvy. This was not a problem for us but people should know that if they are staying there to be close to the casinos.
Comment from Hotel Management
Jan 7, 2015 by Terri, Hotel Management
Thank you! We are a great location. So pleased to read you enjoyed your stay. We look forward to seeing you again soon.
1 out of 5
by A verified travelerfrom germany

Overpriced hotel

Posted Jan 3, 2015
Hilton hotels are consistently bad or in need of modernization. This example showed the following deficits: Extremely loud air conditioning unit in room that sounded like the alien tripodmachines in war of the worlds when they cycled every 10 minutes Extremely thin walls and door frame fit. Light from the hall shown around the complete door frame. Poor insulation requiring usage of the aforementioned alien machine. Marks on sheets, torn carpets, inconsistent refilling of coffee condiments. Also, considering this price category of 135/night: no breakfast incl, no sofa or refrigerator or safe in room.
Comment from Hotel Management
Jan 12, 2015 by Terri, Hotel Management
Hello mj, I sincerely apologize to you concerning your recent stay, and thank you for sharing this with us. We are updating our hotel this winter, and will definitely share your comments with our chief engineer and project team. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
clean, comfortable, at a great rate.would recommend.
Comment from Hotel Management
Jan 7, 2015 by Terri, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ct

Right across street from mystic aquarium, mistick

Posted Dec 31, 2014
Pros: Location
Cons: Hot tub?
Location: Mystic aquarium, the seaport, casinos.....beaches.....
staff was very nice. Convenient to major attractions. Breakfast restaurant very fair prices though we opted to walk across the street to Starbucks. Pool was nice and gym was great.
Comment from Hotel Management
Jan 6, 2015 by Terri, Hotel Management
Thank you. Our location is the best when visiting the area. I am so happy to see you enjoyed our pool and fitness center. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2014
Pros: The location was great, and hotel (overall) was a great place to stay.
Cons: The indoor pool was too cold for Winter weather. It should have been warmer.
Location: Location was great! Close by to shops and Aquarium.
Overall experience was good for an overnight stay.
Comment from Hotel Management
Dec 28, 2014 by Terri, Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom central mass

comfort and quite

Posted Dec 14, 2014
Pros: everything
Cons: a fridge in every room
Location: tons of shopping and places to eat
the staff was great the room was clean neat and comfortable . this particular room had no mini fridge but other than that our stay was great . no noisy people
Comment from Hotel Management
Dec 29, 2014 by Terri, Hotel Management
Thank you!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
Our stay at Hilton Mystic was very pleasant and convenient since it is located right off 95. Room was comfortable. Check in was easy.
Comment from Hotel Management
Dec 10, 2014 by Terri, Hotel Management
Thank you! Our location is the best when visiting Mystic. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convienient location and beautiful rooms!

Posted Dec 6, 2014
Close to mystic and restaurants and right off I95. Hotel staff was friendly and room was beautiful!
Comment from Hotel Management
Dec 8, 2014 by Terri, Hotel Management
Thank you!