Ratings based on 879 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom PR

Good breakfast

Posted Nov 25, 2014
Nice, confy and breakfast was great. Staff is nice and respectful but not that friendly.
5 out of 5
Recommended
for Families
by A verified traveler

Middle of Mystic

Posted Nov 18, 2014
Pros: Location is unbeatable. Clean and nicely set up rooms.
Cons: Wifi is awful for iDevices
Location: Hidden gem is the local lighthouse
Great location and typical of excellent Hyatt Place setup. Only negatives are poor wifi for iDevices and outdoor pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
Pros: small bar area was nice to get a snack or drink before retiring to your room
Hotel is in a very convenient location for us. Staff was extremely helpful upon check in.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Hotel Manager

Posted Nov 14, 2014
From the moment we walked into the door, Hotel Manager, Danielle was exceptional with her customer service, attitude and knowledge of the Hotel and Mystic area. My husband and I highly recommend Hyatt and the staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom berlin ct

Nice hotel close to everything

Posted Nov 11, 2014
Nice hotel doesn't say on website that pool is closed in october that wad disappointing. Room comfortable bathroom very tiny and awkward
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
Nice, clean room. Staff was helpful and accommodating
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cape Cod, MA

Convenient. Pleasant.

Posted Nov 5, 2014
Pros: The convenience, the location. Very clean. Big comfortable bed.
Cons: More parking by the main entrance that is not handicapped.
Location: Mystic is a tourist attraction, a lovely town. Good places to eat and shop.
I use the hotel on drives back home from New York City. It's about half way so if I leave later in the day it makes the drive bearable. It's right on the main road when you come off 95 so it's a no brainer there. Clean. Modern not cozy. The staff is very accommodating. I'd recommend it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Centrally located to everything!

Posted Nov 2, 2014
Hotel was great, in a great location central to most everything Mystic has to offer. The hotel staff was really accommodating and recommended a great restaurant for dinner. I will make this my hotel to stay at next time I visit Mystic.
Comment from Hotel Management
Nov 17, 2014 by Lead Gallery Host, Hotel Management
Dear Traveler: Thank you for taking the time to provide feedback on your stay at the Hyatt Place Mystic. It was such a pleasure to hear that you found our location convenient to local Mystic attractions, and your staff interactions were both helpful and knowledgable. We certainly hope to be of service to you again in the near future, thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Nice stay

Posted Oct 29, 2014
Nice hotel, nice area. Only negative is the bathroom being small but it wasn't a big deal... other than that very nice hotel
Comment from Hotel Management
Oct 30, 2014 by Lead Gallery Host, Hotel Management
Dear Traveler: Thank you for taking the time to provide feedback on your stay at the Hyatt Place Mystic. I truly appreciate your kind words regarding our hotel. We hope to be of service to you again in the near future. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new jersey

Very clean, professional staff. Good breakfast.

Posted Oct 17, 2014
I have stayed at this location on two occasions and it is a consistently clean and professional hotel.