Ratings based on 1,134 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pretty decent place to stay

Posted Jul 21, 2015
nice hot breakfast, helpful staff. Had a double bed room and room was clean.
Comment from Hotel Management
Jul 24, 2015 by Michael A, Hotel Management
Thanks for staying with us! Hope to see you soon. Michael A General Manager
3 out of 5
by A verified traveler from Cheshire UK

Hyatt Place Mystic

Posted Jul 18, 2015
Pros: Good location with spacious accommodation. Easy parking facilities. Guest access to free pc's.
Cons: Hotel décor was tired needing refurbishment. On one of our three day stay, we found that housekeeping was late afternoon and poorly completed.
Location: Excellent museum at seaport. Good aquarium. Old Town very quaint
On arrival received and bright and helpful welcome from reception. The hotel is well located near to Old Town Mystic and the Sea Museum. This is a popular hotel and was well occupied
Comment from EPC
Jul 23, 2015 by Michael A, EPC
Thanks for staying with us! Mystic is quite the summer destination as is our hotel which is popular amongst many of our guests. We hope that you enjoyed the facilities and the restful surroundings. Michael A General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Queend, NY

Nice location, clean rooms, comfortable beds.

Posted Jul 18, 2015
This was the second time we stayed at this hotel. The price is reasonable, the rooms are immaculate and the beds are comfortable. The Hyatt Place Mystic is conveniently located. We will definitely stay here again.
Comment from Hotel Management
Jul 24, 2015 by Michael A, Hotel Management
Hello there! Thanks for staying with us again. We pride ourselves in delivering the cleanest accommodations in Mystic! Michael A General Manager
2 out of 5
by A verified traveler

Hotel was somewhat dirty.

Posted Jul 18, 2015
Hotel may be ok for business travel but we were disappointed in it overall.
Comment from Hotel Management
Jul 27, 2015 by Michael A, Hotel Management
Dear Traveler, I am so sorry to hear you were disappointed in your stay. We strive to make every guests experience a phenomenal one, and I am saddened that this did not happen during your trip. I do hope you will give us another chance to serve you on a future trip. Best, Michael A General Manager
4 out of 5
Recommended
for Families
by A verified traveler from Boston

Nice, but walking distance is hard and long.

Posted Jul 17, 2015
Pros: I liked the out door pool.
Location: Close to things to do.
Staff in lounge area made my visit much nicer. Aquarium cool and the Seaport out door museum was interesting.
Comment from Hotel Management
Jul 24, 2015 by Michael A, Hotel Management
Thanks for staying with us! On behalf of our staff we thank you for your business and hope to see you next time! Michael A General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Hudson,NH

Great Hotel close to all attractions

Posted Jul 13, 2015
Pros: Love the breakfast buffet
Location: The Mystic Aquarium and Mystic Olde Village stores and Mystic Seaport Muesum and downtown Mystic too.
Well we got to hotel early and they were nice enough to tell us the attractions that were around if we wanted to go to them and then handed me a card to call if our room was ready if we wanted to check in early.
Comment from Hotel Management
Jul 24, 2015 by Michael A, Hotel Management
Hello! Our centrally located hotel is just minutes away from all of Mystics fabulous attractions! We hope to see you soon! Michael A General Managers
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Jul 12, 2015
Enjoyable but sometimes the was not available or busy when you wanted them. we had to wait The staff was courteous and efficient when we needed them. I liked the hotel and its settings. I would recommend this hotel.
Comment from Hotel Management
Jul 27, 2015 by Michael A, Hotel Management
Thanks for staying with us! We hope to see you again soon. Michael A General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from long island

good choice

Posted Jul 10, 2015
Nice clean hotel close to the aquarium and seaport. Staff was excellent
Comment from Hotel Management
Jul 24, 2015 by Michael A, Hotel Management
On behalf of our staff we thank you for staying with us! Michael A General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from upsate NY

Great hotel close to attractions

Posted Jul 5, 2015
The room layout was great. My husband and I could comfortably share the room w our adult son and daughter.
Comment from Hotel Management
Jul 24, 2015 by Michael A, Hotel Management
Thanks for staying with us! Our suites are perfect for families of all ages! Michael A General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from upstate NY

Aquarium trip

Posted Jul 5, 2015
Pros: Room and staff
Cons: Breakfast
Location: Close to everything
Close to everything liked everything in lobby. Small but complete
Comment from Hotel Management
Jul 26, 2015 by Michael A, Hotel Management
Thanks for staying with us! We are happy to have been able to provide you with all of the amenities needed on your trip. Best, Michael A General Manager