Dear Paloma...We appreciate the review. We are happy to hear you enjoyed your recent stay with us and look forward to seeing you again the next time you are in the area.

Thank you, Catherine, for your recent review. I am sorry to hear that you did not enjoy your recent stay with us. I will certainly address the issues in your review with the appropriate personnel.

Dear Calvin...thank you for taking the time to give us feedback, we appreciate it.

Dear Tara...Thank you for taking the time to review us. We are truly sorry for the disappointment you experienced. We are committed to delivering a clean, comfortable stay and apologize for any failure in following through on that commitment during your recent reservation.

Dear Maria...We apologize for the inconvenience. The issue wasn't that we demanded you be the check-in, for example your daughter could have paid with her own card and checked in. The issue was that the hotel cannot charge your card for a reservation without verifying it is your card. You simply saying it is over the phone is not adequately protecting the safety of the card holder against fraudulent usage. To do that we require a driver's license or appropriate id that matches the card. Sometimes this may be an inconvenience but it is because we hold our guest's credit card safety of utmost importance. Again we apologize for the inconvenience this caused you.

Thank you, Taylece, for letting us know about your stay. We appreciate the feedback.

Thank you, Helen, for taking the time to review us. We are truly sorry for the disappointment you experienced. We are committed to delivering a clean, comfortable stay and apologize for any failure in following through on that commitment during your recent reservation.

Dear Tiffany...Thank you for your review, we are sorry your experience was unsatisfactory. We take your comments strongly. Our housekeeping staff has already been informed of your experience and we will be doing our very best to address the issues you raised. We hope you give us another opportunity in the future as we continue to try to improve the property.

Thank you, Chris, for taking the time to review us. We are truly sorry for the disappointment you experienced. We are committed to delivering a clean, comfortable stay and apologize for any failure in following through on that commitment during your recent visit.

Dear Mari...We appreciate the review. We are happy to hear you enjoyed your recent stay with us and look forward to seeing you again the next time you are in the area.

Dear Isiah...It is great to hear that you enjoyed your recent stay with us. We always strive to offer the best possible customer service, so we were pleased that you were able to receive this during your stay. We hope your travels bring you back to the Groton area and Ramada in the future and we see you soon. Thanks again! :)

Dear Melanie...Thank you for taking the time to do your review. Please be advised fresh towels etc can be exchanged at the front desk. We serve(d) a continental breakfast in the Conference room both mornings of your reservation. Thank you again for the review.

Dear Candy...We appreciate the review. We are happy to hear you enjoyed your recent stay with us and look forward to seeing you again the next time you are in the area.

Dear Linda...Thank you for taking the time to tell us about your experience at Ramada by Wyndham Groton.

Hello Erika... Thank you for taking time to write this review. We are very happy you enjoyed the restaurant and your stay. Hope to see you again soon:)

Thank you, Shauna, for taking the time to tell us about your experience at Ramada by Wyndham Groton. We are happy to hear you enjoyed your recent stay with us and look forward to seeing you again the next time you are in the area. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future:)

Thank you, Ediberto, for taking the time to review us. We are truly sorry for the disappointment you experienced. We are committed to delivering a clean, comfortable experience and apologize for any failure in following through on that commitment during your recent stay. Please know that as soon as we are aware of an issue, we work to remedy it. We are here to serve you and any time a guest is unsatisfied with an aspect of their stay, we look forward to hearing from them so that we have an opportunity to fix the problem. Thank you again for taking the time to do a review.

Thank you, Tara, for your review, we are sorry your experience was unsatisfactory. We take your comments seriously. Our housekeeping staff has already been informed of your experience and we will be doing our very best to address the issues you raised. We hope you give us another opportunity in the future as we continue to try to improve the property. Also, we do provide a continental breakfast on Saturday and Sundays. Thank you again for taking the time to do your review.

Dear Carla...Thank you for taking the time to tell us about your experience at Ramada by Wyndham Groton. We were saddened to hear you did not enjoy your stay with us. Here at Ramada, we continuously strive to exceed your expectations. We are sorry that, in this case, that did not happen. Thank you again for sharing your experience with us.

Thank you, Jose, for your feedback. Please be advised that your reservation had a free of charge 24-hour cancellation period, and if you intended to not use your reservation, all you had to do was let us know. Not cancelling, not calling and not showing up resulted in your reservation being no-showed. In the confirmation you received upon booking, please note that no-shows are charged. thank you.

Dear Cassandra...Thank you for taking the time to tell us about your experience at Ramada by Wyndham Groton. We were happy to hear you enjoyed your stay with us and look forward to seeing you again the next time you are in the area. It is always a pleasure to receive positive feedback from our guests and I will share your comments with our team, who I am certain will be appreciative of your review. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future:)

Dear Mashaal...It is great to hear that you enjoyed your recent stay with us! We always strive to offer the best possible customer service, so we were pleased that you were able to receive this during your stay. We hope your travels bring you back to the Groton area and Ramada in the future and we see you soon. Thanks again! :)

Thank you Kyle, for your recent review. It is great to hear that you enjoyed your recent stay with us and we appreciate your kind words. I will be sure to pass them along to our team. We always strive to offer the best possible customer service, and it is great to hear that you experienced this during your stay:)

Dear Lyeika...It is great to hear that you enjoyed your recent stay with us! We always strive to offer the best possible customer service, so we were pleased that you were able to receive this during your stay. We hope your travels bring you back to the Groton area and Ramada in the future and we see you soon. Thanks again! :)

Thank you, Mary Ann, for taking the time to tell us about your experience at Ramada by Wyndham Groton. We look forward to seeing you again the next time you are in the area.

Thank you, Linda, for taking the time to review us. We are truly sorry for the disappointment you experienced. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay.

Thank you, Cherish, for taking the time to review your stay with us.

Thank you, Larry, for taking the time to let us know about your stay. Our guest’s input is always welcomed.

We appreciate the review, Bovensky. We are happy to hear you enjoyed your recent stay with us and look forward to seeing you again the next time you are in the area.

dear sam..while we are a pet-friendly hotel, it is still required you contact the hotel prior to arriving to ensure a pet-friendly room is available. one of the particular reasons for this is that a guest might have a medical issue with being in a room that had a service animal in it prior. we do our best to ensure that situation doesn't arise by specifically locating the pets/service animals etc. as to the service animal fee..we apologize for the confusion. you were not charged for the service dog. initially, you stated it was an emotional support animal and later switched the designation to service animal. one is charged for, one is not. we thank you for your stay and hope this clears up any confusion.

Dear Pairlee...Thank you for taking the time to tell us about your experience at Ramada by Wyndham Groton. We are happy to hear you enjoyed your recent stay with us and look forward to seeing you again the next time you are in the area:)

Thank you for your feedback Michael, we are truly sorry for the disappointment and appreciate the time you took to do your review.

Dear Jessica...It is great to hear that you enjoyed your recent stay with us! We always strive to offer the best possible customer service, so we were pleased that you were able to receive this during your stay. We hope your travels bring you back to the Groton area and Ramada in the future and we see you soon. Thanks again! :)

Dear Helene...Thank you for taking the time to tell us about your experience at Ramada by Wyndham Groton. We look forward to seeing you again the next time you are in the area. It is always a pleasure to receive feedback from our guests and I will share your review with our team. Thank you again for sharing your experience, and we look forward to serving you in the future:)

Thank you, Jaffrey, for taking the time to tell us about your experience at Ramada by Wyndham Groton. We were happy to hear you enjoyed your stay with us and look forward to seeing you again the next time you are in the area. It is always a pleasure to receive positive feedback from our guests and I will share your comments with our team, who I am certain will be appreciative of your review. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future:)

Dear Michelle...Thank you for taking the time to review us. We are truly sorry for the disappointment you experienced. We are committed to delivering a clean, comfortable stay and apologize for any failure if that was not the case. Unfortunately, the hotel is not allowed to alter the rates on third-party reservations.

Hi, Jose...Thank you for this review. We appreciate the sentiment and hope to see you again.

Dear Jeanne...Thank you for taking the time to tell us about your experience at Ramada by Wyndham Groton.

Dear Katherine...Thank you for taking the time to do a review.

Thank you, Jerry, for taking the time to do a review.

Dear Scott...Thank you for taking the time to review us. We are truly sorry for the disappointment you experienced. The microwave and fridge in your room was checked and both are functioning. It is possible that somehow the powerstrip they are connected into was inadvertently shut off. The heater also seems to be functioning, but we apologize for any inconvenience. Please be advised that when encountering these type of issues, it is recommended you contact the front desk regarding the issue so that it may be reconciled. Thanks again!

Dear Anonymous...Thank you for taking the time to do your review. We look forward to your next stay.

Thank you, Angelo, for taking the time to tell us about your experience at Ramada by Wyndham Groton. We look forward to seeing you again the next time you are in the area. It is always a pleasure to receive feedback from our guests and I will share your comments with our team. Thank you again for sharing your experience, and we look forward to serving you in the future:)

Dear Jovani...Thank you for taking the time to tell us about your experience at Ramada by Wyndham Groton. We are happy to hear you enjoyed your recent stay with us and look forward to seeing you again the next time you are in the area. Your comments have been forwarded to the appropriate personnel to be checked on. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future:)

Dear Alex...thank you for taking the time to do your review.

Dear Peter...we were sorry to hear you did not enjoy your stay. We would like to disagree, if you don't mind, with your assessment of our "family friendliness". We apologize the pool hours were not convenient for you, thankfully they are for the many children who come here daily to enjoy the pool. Sometimes, it is standing room only with a lot of Marco Poloing but that's okay because that means the kids are having fun. As to your other assertion, suffice it to say that has not, is not, and will not ever be the case here. Perhaps people don't dress the same everywhere or act the same but that shouldn't be the grounds for such labeling. Again, we apologize your stay was unsatisfactory for whatever reasons they may be and hope your next stay is an enjoyable one.

Thank you, Warren, for taking the time to tell us about your experience at Ramada by Wyndham Groton. We were happy to hear you enjoyed your stay with us and look forward to seeing you again the next time you are in the area. It is always a pleasure to receive positive feedback from our guests and I will share your comments with our team, who I am certain will be appreciative of your review. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future:)

Thank you for your feedback, Michelle, we are truly sorry for the disappointing experience.

Thank you, Kwinie, for taking the time to review us. We are truly sorry for the disappointment you experienced. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay.

Thank you, Evelis, for your recent review! It is great to hear that you enjoyed your recent stay with us and we appreciate your kind words. I will be sure to pass them along to our team. We always strive to offer the best possible customer service, and it is great to hear that you experienced this during your stay! Thanks again:)