GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Two double beds non smoking
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One king bed non smoking
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
In addition to an indoor pool, Ramada Mystic provides a sauna and a fitness facility. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.
Business-related amenities consist of a business center and small meeting rooms. Event facilities include conference/meeting rooms, a ballroom, and banquet facilities. This family-friendly hotel also offers an arcade/game room, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is complimentary.
Ramada Mystic is a smoke-free property.
Rooms
Ramada Mystic offers 150 air-conditioned accommodations with coffee/tea makers and electronic check-out. Beds feature signature bedding. Televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and makeup/shaving mirrors.
Rooms are equipped with wireless Internet access. Business-friendly amenities include direct-dial phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hair dryers and wake-up calls can be requested. Housekeeping is provided daily.
All guestrooms are non-smoking.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Ramada Mystic
of guests recommend
out of 31 reviews
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Showing 1 - 10 results (of 31) · See more Ramada Mystic reviews
“One of the worst hotel ihv stayed in past 2 yrs”
Checked in for 2 nights. The first day was night mare with no HOT water. The front desk kept lying that it will come in 10mins, 15 mins etc when in reality boiler was broken. Room was not cleaned and it was missing coffee packets. Towels were dirty. With power outage in CT I dint hv much choice but will never go back to hotel.
“Barely acceptable”
This is an old property, worn and tired. Clean and well stocked but musty. It is just acceptable. Example: no coffee in the morning, mush less breakfast. But the wireless Internet connection worked, slowly.
“ok if you plan to only sleep”
The TV did not work - seemed to be a problem for all rooms. Bed side table lights were not working. Good price for a place to sleep - room was clean.
“Don't Stay Here!”
The people were nice enough so I didn't throw a fit when they informed me that TV/internet were out upon my arrival. Then I got to the room. There were foreign hairs all over the bathroom and my bed from multiple donors. I was afraid to walk barefoot in the room. I was in town for a wedding and the mother of the bride dropped off a care package at the front desk for me... which they kept! Even after I told them who she spoke to, he came out and I reminded him what she looked like, exactly what the gift bag and tissue paper looked like and what they talked about. Aside from no tv/internet, filthy, stinky, and shady staff (that live at the hotel, btw), I have to say the location was pretty good however the 6 or so hotels within walking distance from this dump also have excellent locations! DON'T BOOK HERE!
“Don't stay here”
Place is understaffed
“disappointed on this visit”
Last year at this time, we stayed at this hotel and had a great time, but this year was different. The area is still feeling the affects of hurricane Irene, but that was no reason for the diminished service. We stayed four nights, and we never saw room service. I actually "borrowed" some fresh towels from the maid cart. The beds were never made (even when requested), the ceiling was ripped, and we were missining a few bulbs for lights. The best service recieved was from the guy who supplied bulbs! Overall, this was a dissappointment...
“would never stay there again”
the staff was friendly, but the hotel advertised continental breakfast and a pull out bed. They didn't have either. Had to call everyday for the room to be cleaned. The rooms stunk like mildew and the window did not lock. (1st floor). It was old and dirty. Then we had a problem at check out.
“Room itself is great but terrible service”
The room size is very good with plenty of space for stowing items. The frig, coffee pot worked. The service was very poor. The first day the room did not get cleaned-the hotel said it was listed in the computer as unoccupied and dirty. Someone was sent to clean-she was very helpful but did not have enough time to finish the job. Breakfast-food not fresh each day; 2 days no spoons or napkins although we had told the desk. The pool did not seem to be clean and was poorly maintained. The day we left the lights went out; we were told a disgruntled employeed had done it. We stayed here two years ago which is why we came back. We did not realize the hotel had changed management. Security was lax-I found a door proped open with a rock. In the end I did receive a discount from the hotel on the room rate due to all the inconvience.
“Very Unhappy!”
The condition of the room was disgusting with bugs included, and the continental breakfast included with the room cost was NOT as advertised with waffles and french toast but in fact was toast your own english mufffin and sliced bread, cereal and store bought doughnuts! So unhappy and wish I did not WASTE my hard earned money!
“room was dirty, hole in carpet, mildew smell, had to call 3x next day for room to be cleaned”
I do not recommend going to this hotel, room was dirty and overpriced,
Showing 1 - 10 results (of 31) · See more Ramada Mystic reviews
9 Whitehall Ave Mystic, 06355 United States of America
Nearby Points of Interest
The preferred airport for Ramada Mystic is Providence, RI (PVD-T.F. Green) - 58.3 km / 36.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Mystic, Connecticut, United States of America: A reminder of the towns maritime history sits along the Mystic River: the Mystic Seaport, a recreated 19th-century seafaring village with whaling and tall ships and a working shipyard. At the Mystic Aquarium visitors can interact with penguins, Beluga whales, and other sea animals. The Olde Mistick Village, a replica 18th-century New England village, is filled with specialty shops and restaurants.
9 Whitehall Ave Mystic, 06355 United States of America
