Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
2.0 out of 5
2.5 Room cleanliness
3.5 Service & staff
2.0 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Fool me oncefrom Singapore

High volume, low comfort, bad value

Posted Jan 28, 2013
Pros: Kenzo's willingness to drive us to places for dinner.
Cons: Room, elevator, breakfast, towels, sheets, bugs, location, feeling of being cheated
Location: Quiet area, because there is nothing around to walk to.
We made the decision to ski at New Year at the last minute, so our options were very limited. We should have known better. It's an overpriced youth hostel. There is a place for low-cost accomodation in a ski location, and I would have no problem staying here if it were presented in that way. Paying $300+ for it is unacceptable, though. It's a high-volume, low-value place to sleep. The owner has made a token effort to provide entertainment, but a cold, dark room with a pool table, hard chairs and tables, and an unattended bar is not an appealing place to spend time. The rooms have cheap mattresses on bare frames, with old covers. Towels are almost see-though, and small. The "TV" is a glorified computer monitor that we could never figure out. The whole thing screamed "cheap" (i.e., just do the bare minimum to be able to say it was provided). The owner (Kenzo) was always ready to drive us into town and was very cheerful, but that courtesy could not come close to overcoming the feeling of having paid way too much for a bad experience. I'd be cheerful, too, if I could get away with 200+rooms being rented and spending almost nothing to make the guests comfortable.
3 out of 5
for Everyone
by Simonfrom Gold Coast

personilised service at eaglemont hotel

Posted Dec 13, 2012
Pros: Service, proximity to slopes
Cons: heating and bed comfort
Location: this hotel was situated perfectly for any snow enthusiast, with only a short 2min drive to the main gondala at happo one, we couldnt ask for any more.
We were at the hotel at the earliest part of the snow season which to our astonishment ment we were the only guests staying. The service was amazing!! The owner took us too, and from the snow slopes and drove us around town. He also took us to a onsen with his wife then to a traditional japanese restaurant where they ordered the food which they usually ate, giving us the japanese experience. There service over shadowed the lack of heating, but I believe that it was due to the lack of guests staying at that stage of the season. Overall Eaglemont was a good hotel and breakfast was always delicious. It was very close to the main gondola for the happo one resort and the owner gave exceptional service which made the lack of heating acceptable.