Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
2.8 Room cleanliness
4.0 Service & staff
2.8 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Darwin Australia

Family Snow Holiday

Posted Feb 15, 2015
The location was different to what is on the website. The staff were very friendly, helpful and could not do enough for us. Took us to many places we wanted to go without charge. We did have a little mix up with breakfast one morning but a great spread was put on.The room had decent WI FI. Would stay here again
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Québec

We had a great stay in Hakuba

Posted Feb 8, 2015
First the directions for "Red Sun Room" are not where "More Resorts" was located.. This waz puzzling at first but once we got the to UFO everything was great. I would go back anytime!!! The staff was great and Mister Kensho is the greatest man in the world ! This is the best price for the place. Walking distance from Evergreen Outdoor Center for backcountry days and from Lawson for food and beer ! Enjoy!
2 out of 5
by A verified travelerfrom W

Last resort

Posted Dec 29, 2014
Whilst several of the staff were as helpful as they could be, overall our stay was a bit disappointing. On arrival we were told we had been relocated to a hotel across the road due to excessive snow. That was fine, but the replacement hotel was not serviced once during our 6 night stay, and very few conveniences were offered. No food available on site, nor tea or coffee in room, washing powder was not available etc. It was a very long walk (prob 20 - 30 mins) from a shop. The staff were kind enough to drop off us each morning at the ski place but that was it.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Jan 9, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

wrong location

Posted Jan 8, 2014
the location of the hotel described in website is wrong actually. It should be corrected as soon.