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Reviews of Club Himalaya, by ACE Hotels

4 out of 5
Club Himalaya, by ACE Hotels
Windy Hills, Baluwapati Deupur

Reviews

8.4

Very Good

Rating 10 - Excellent. 73 out of 167 reviews" "
Rating 8 - Good. 60 out of 167 reviews" "
Rating 6 - Okay. 23 out of 167 reviews" "
Rating 4 - Poor. 7 out of 167 reviews" "
Rating 2 - Terrible. 4 out of 167 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenichiro, Rye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was clean. Great view of the mountains from room and rooftop. Staff were friendly
Stayed 1 night in Feb 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

Minoru

Stayed 2 nights in Jan 2024

10/10 Excellent

Flint

Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Stayed 4 nights in Nov 2023

8/10 Good

Anoj

Traveled with family
Liked: Cleanliness, staff & service, amenities
Need more pressure on showers water.
Stayed 1 night in Oct 2023

10/10 Excellent

Laura, Shaker Heights

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and professional.
Stayed 2 nights in Oct 2023

10/10 Excellent

Masahiro

Stayed 1 night in Sep 2023
Response from Aadarsh Adhikari on Sep 20, 2023
Dear Masahiro, Namaste and greetings from Hotel Ambassador by Ace Hotels. Thank you for your stay with us. The Club Himalaya team is committed to ensure that our guest experience in our hotel is both memorable and enjoyable and we were pleased to note that you had a comfortable and pleasant stay. Your encouraging review helps us constantly improve our services, and we hope to welcome you back again in the near future!

8/10 Good

Tshomo

Stayed 1 night in Jul 2023

10/10 Excellent

Guy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club Himalaya lived up to our expectations
We were looking forward to our stay at Club Himalaya and it lived up to our expectations. Nice rooms with balconies where we could relax. Unfortunately the view to the Himalayas was blocked by smoke that morning; we went in May and knew it was a possibility. Food was nice and the pool was very popular.
Stayed 1 night in May 2023

10/10 Excellent

Antonia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Nagarkot. It is well decorated. Staff is professional. Buffet is excellent. Every deluxe room has a private balcony with full view. The only thing missing was what they cannot control: clear sky for view of the Himalayas
Stayed 1 night in Feb 2023

10/10 Excellent

Raj

Stayed 1 night in Feb 2023

10/10 Excellent

Hiromi

Stayed 2 nights in Jan 2023

8/10 Good

Zili

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location with nice view
Stayed 1 night in Jan 2023

8/10 Good

Keri

Stayed 1 night in Jan 2023

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was centrally located in Nargakot. There are several restaurants and shops to walk over to, giving you options other than hotel food. It is also in a location where you can enjoy the beautiful view of the Himalayan and the Kathmandu valley. You can see the sunset and sunrise.

2/10 Terrible

Ayush

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Dated
This hotel is seriously outdated! The flush doesn’t work, the carpets all over are super old, the seating in the hotel is ancient and it really is not worth the amount it charges. Would not recommend staying here! We wanted to stay for 3 nights but checked out to go to another hotel after the first night
Stayed 1 night in Jan 2023

8/10 Good

Torkel

Stayed 1 night in Apr 2022
Response from Club Himalaya on May 12, 2022
Thank you for your feedback.

6/10 Okay

Jahjeeth Singh

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Okay stay, will not revisit
Nagarkot is an amazing place and a must-visit.. Club Himalaya is one of the better places to stay in Nagarkot.. Good hotel, but dated and requires an upgrade.. Rooms could be better, playground is amazing and they have a great breakfast spread.. Service needs a lot of improvement.. Room service staff insisted we come to the restaurant. No one would collect the plates from the room after multiple calls.. This aspect needs change.. Overall okay stay, may not revisit.
Stayed 1 night in Apr 2022
Response from Club Himalaya on May 12, 2022
We are very sorry for your inconvenience. Thank you so much for your feedback. We will try and improve our service based on your feedback. Once again apology for you dissatisfaction.

8/10 Good

Garikai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great experience.
Stayed 1 night in Mar 2022
Response from Club Himalaya on May 12, 2022
Thank You so much. We're very much excited to welcome you again.

10/10 Excellent

Tara

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic hospitality and cleanliness. Friendly and welcoming staff who are always happy to help. There was a fantastic view which was amazing to view from the hotel. The hotel had a swimming pool and a jacuzzi which was brilliant to use especially during the cold, harsh winters. I would strongly recommend coming here, 5/5!
Stayed 1 night in Dec 2021
Response from Club Himalaya Team on Jan 19, 2022
Thank you for your stay with us. The Club Himalaya team is committed to ensuring that our guest experience nce in our hotel is both memorable and enjoyable and we were pleased to note that you had a comfortable and pleasant stay. Your encouraging review helps us constantly improve our services. We hope to welcome you back again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Getaway
This was a great place to stay as a couple for a romantic getaway. The staff went above and beyond to make it special on this very special event.
Stayed 1 night in Jul 2021

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
This is probably my new favorite place to stay in Nagarkot! We went for the pool and hot tub and they were both great! Things were clean and looked new. Staff was friendly. The only negative thing was the food was a little expensive and we didn't get large portions. The food was really good and they had a lot of options, but some bigger portions would make it great!
Stayed 1 night in Jul 2021

8/10 Good

Oi yeung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Team Club Himalaya on Jan 24, 2020
Dear Sarumi, Thank you for choosing to stay with Club Himalaya by ACE Hotels, Nagarkot. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards

10/10 Excellent

SARUMI, KTM

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
THE MOUNTAIN VIEW FOOD CLEAN FRIENDLY STAFFS QUIET
Stayed 1 night in Jan 2020
Response from Team Club Himalaya on Jan 24, 2020
Dear Sarumi, Thank you for choosing to stay with Club Himalaya by ACE Hotels, Nagarkot and for sharing your appreciation with us. We are pleased to read your positive comments about our rooms, the food served in our restaurants and the friendliness and assistance of our staff. It is always encouraging for us to learn that our guests are satisfied with our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards

10/10 Excellent

alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great view
Wonderful stay with good view and nice environment. Sitting on the balcony and having a afternoon tea was a relaxing and recharging time.
Stayed 2 nights in Dec 2019
Response from Team Club Himalaya on Jan 21, 2020
Dear Alice,, Thank you for taking the time to share such a wonderful feedback and for choosing to stay at Club Himalaya By Ace Hotels, Nagarkot. It is very pleasing to note that you had a comfortable stay with us and enjoyed the Hotel and its facilities. We eagerly await the opportunity of welcoming you once again to Club Himalaya By Ace Hotels, Nagarkot

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
One of the three best hotels in this area .. great services and location.
Stayed 1 night in Dec 2019
Response from Team Club Himalaya on Dec 31, 2019
Dear Guest, Thank you for taking the time to share such a wonderful feedback and for choosing to stay at Club Himalaya By Ace Hotels, Nagarkot. It is very pleasing to note that you had a comfortable stay with us and enjoyed the Hotel and its facilities. We eagerly await the opportunity of welcoming you once again to Hotel Ambassador By Ace Hotels.

10/10 Excellent

Zehra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, safe place
Lovely people, lovely place. Lots of small family-run food shacks and restaurants nearby in case you want to lower food costs. I went as a solo woman traveler and had zero issues
Stayed 2 nights in Dec 2019
Response from Team Club Himalaya on Dec 11, 2019
Dear Guest,, Thank you for taking the time to share such a wonderful feedback and for choosing to stay at Club Himalaya By Ace Hotels, Nagarkot. It is very pleasing to note that you had a comfortable stay with us and enjoyed the Hotel and its facilities. Indeed, I couldn't agree more with you regarding our staff who we proudly call our Ambassadors. I have passed on your comments to team who are equally delighted to hear from you and express their sincere gratitude for your feedback. We eagerly await the opportunity of welcoming you once again to Club Himalaya By Ace Hotels.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort style hotel. Food was excellent and huge breakfast selection. Stayed in room 411 and probably had the nicest view of the Himalayas I've ever seen. Sunrise was spectacular. Spend the extra few dollars and stay at this hotel. You'll be pampered and very worth it.
Stayed 1 night in Nov 2019
Response from Team Club Himalaya on Nov 18, 2019
Dear Guest, Thank you for staying with us. We appreciate your feedback and glad to know that you had a wonderful stay with us. We look forward to welcome you back in not too distant future.

6/10 Okay

Katelyn

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2019
Response from Team Club Himalaya on Nov 18, 2019
Dear Katelyn, Thank you for staying with us. We look forward to welcome you back.

6/10 Okay

Catherine

Stayed 2 nights in Oct 2019

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic vacation
Stayed 1 night in Oct 2019
Response from Team Club Himalaya on Oct 15, 2019
Dear Guest, Thank you for staying with us. Glad to know that you had great time and vacations with us. We look forward to welcome you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Like Beautiful Mountain View Don’t like that they don’t have elevators and need renovation in different areas
Stayed 4 nights in Aug 2019
Response from Team Club Himalaya on Aug 27, 2019
Dear Guest, Thank you for staying us. Renovation is going on at present and we are sure you will enjoy our new renovated rooms on your next visit. We look forward to welcome you again at Club Himalaya by ACE Hotels, Nagarkot. Kind Regards

10/10 Excellent

Elizabeth, Sydney

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was my fourth visit to Club Himalaya. Beautiful hotel. Lovely room in new section, super friendly helpful staff, great food and even though it was cloudy this time of year the feeling on the roof top is beautiful . When it’s clear the views of the Himalayas at sunrise are amazing. Highly recommend Club Himalaya hotel and will definitely return.
Stayed 1 night in Aug 2019
Response from Team Club Himalaya on Aug 28, 2019
Dear Elizabeth, Thank you for your continued patronage towards Club Himalaya, Nagarkot. Your kind words keeps us all motivated. We look forward to welcome you at Club Himalaya, Nagarkot.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019
Response from Team Club Himalaya on Jun 17, 2019
Dear Guest, Thank you for staying with us. We look forward to welcome you again. Kind Regards

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience
Club Himalaya is a gorgeous hotel tucked away in Nagarkot, Nepal. The views of the Himalayian mountains are breathtaking and the service and attention to detail is the best I experienced while visiting Nepal. I’m looking forward to my next visit!
Stayed 1 night in Feb 2019
Response from Team Club Himalaya on Mar 11, 2019
Dear Jessica, It has been our pleasure to welcome you at Club Himalaya, Nagarkot and we thank you for taking the time to share your compliments. I am truly delighted that you were able to enjoy a generous service experience during your visit and that our ambassadors ensured you were well taken care of. We are humbled by your gracious compliments and are pleased to note just how special your visit was. Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time they visit with us. My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Club Himalaya, Nagarkot remains your preferred hotel on all your future visits to Nepal. We have Hotel Ambassador by ACE Hotel in Kathmandu which you must try whenever you are in Kathmandu. Looking forward to welcome you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressive environment and very helpful staff. welcome tea and all views almost every corner
Stayed 1 night in Jan 2019
Response from Team Club Himalaya on Mar 11, 2019
Dear Guest, It has been our pleasure to welcome you at Club Himalaya, Nagarkot and we thank you for taking the time to share your compliments. I am truly delighted that you were able to enjoy a generous service experience during your visit and that our ambassadors ensured you were well taken care of. We are humbled by your gracious compliments and are pleased to note just how special your visit was. Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time they visit with us. My team assure you of our best services at all times. We look forward to welcoming you again soon and hope that Club Himalaya, Nagarkot remains your preferred hotel on all your future visits to Nepal. We have Hotel Ambassador by ACE Hotel in Kathmandu which you must try whenever you are in Kathmandu. Looking forward to welcome you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Team Club Himalaya on Mar 11, 2019
Dear Guest, Thank you for staying with us. We look forward to welcome you back.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We stayed here with our kids and had a pretty good time. The hotel is nice, the food was acceptable but not great and the staff were very nice. The negatives are there is not that much to do besides walking around the area on the local roads and relaxing. Also, don't necessarily expect to see much of the famous mountain views unless you get lucky on the weather and haze.
Stayed 1 night in Oct 2018

8/10 Good

Koen, Cancun

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, good food. Could make spa / massage schedules more accessible for people on trekking tours. Too bad the mountains couldn’t be seen due to clouds!
Stayed 1 night in Oct 2018

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Lovely area, excellent for hiking, good food and great employees.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

The hotel is located in the good location. The staff are helpful and friendly. They serve good breakfast. However, the rooms we stayed had cigarette smell although we booked a non-smoking room. Lastly, the rooms we stayed had many leeches. Some of them were found inside our shoes which is totally unacceptable.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for sunset and sunrise
Perfect place to stay and see uninterrupted views of sunset and sunrise. Sunrise is visible from room itself. Food is good too.
Stayed 1 night in May 2018
Response from Guest Relations Officer on Jun 4, 2018
Thank you for your positive feedback! We hope to welcome you back soon.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Overall 3 star
Hotel more like 3 star Pool water did not look clean Staff is nice and polite
Response from Prabesh Shrestha on Apr 24, 2018
Dear Valued Guest, Namaste & Greetings from Club Himalaya, by ACE Hotels!! Thank you for your valuable review of your stay at our hotel. Your review is of paramount value to us. We will make sure that we improve our services and facilities to achieve maximum satisfaction to our potential customers. Thank you once again.

6/10 Okay

Omar

Liked: Room comfort
Disliked: Staff & service
Nice view
The hotel is ok, a bit too pricey in comparison to other hotels in the area. Room was new and comfortable with pretty view. However the service is not up to the standards ,training is needed
Response from Prabesh Shrestha on Jul 13, 2018
Dear Valued Guest, Namaste & Greetings from Club Himalaya, by ACE Hotels!! Thank you for your valuable review of your stay at our hotel. Your review is of paramount value to us. We will make sure that we improve our services and facilities to achieve maximum satisfaction to our potential customers. Thank you once again.

10/10 Excellent

Paul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING HOTEL
Amazing location, great rooms, friendly staff. Very peaceful after Kathmandu. Sadly we were unable to see the view of the mountains due to seasonal haze, you can't change nature!
Stayed 1 night in Mar 2018
Response from Prabesh Shrestha on Apr 4, 2018
Dear Valued Guest, Namaste & Greetings from Club Himalaya, by ACE Hotels!! Thank you for taking out time to write us your valuable review of your stay at our hotel. Your review is of paramount value to us. We will make sure that we improve our services and facilities to achieve maximum satisfaction to our potential customers. Thank you once again.

6/10 Okay

Takeda, Japan

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is OK, but....
Hotel room and location is quite good, but there were some disappointed points. Good points - room is clean and comfortable - good access to local restaurants - good to see Himalaya if atmosphere is clear Negative points - We booked SPA at 6pm on next day, but staff had been backed home when we go there at reserved time. - we stayed three nights, I expected beautiful Himalaya view. But Himalaya was hidden due to terrible air pollution almost always. We were able to see it only in few hours.
Stayed 3 nights in Feb 2018
Response from Prabesh Shrestha on Mar 9, 2018
Dear Valued Guest, Namaste & Greetings from Club Himalaya, by ACE Hotels!! Thank you for your valuable review of your stay at our hotel. We are extremely sorry for the inconveniences you had to face during your stay with us. The weather and pollution is out of our control and we cannot do anything about it even if we wanted to do something. We will make sure that we improve our services and facilities to achieve maximum satisfaction to you on your future visit and our potential customers. Thank you once again.

8/10 Good

Dewansh, Sydney

Liked: Cleanliness, staff & service, room comfort
Great hospitality
The overall experience was awesome.The hotel staffs were superb.
Stayed 1 night in Dec 2017
Response from Prabesh Shrestha on Feb 25, 2018
Dear Valued Guest, Namaste & Greetings from Club Himalaya, by ACE Hotels!! Thank you for your valuable review of your stay at our hotel. Your review is of paramount value to us. We will make sure that we improve our services and facilities to achieve maximum satisfaction to our potential customers. Thank you once again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Comfortable, clean hotel in amazing setting. Wonderfully friendly and helpful front desk manager. Charming grounds and beautiful view from the terrace, nice hot tub and pool. Reflects the low-key friendliness of the Nepalese. Excellent value.
Stayed 1 night in Aug 2017

10/10 Excellent

Prasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was superb.
Stayed 1 night in Aug 2017