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Room type

Fairmont Room

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

1937 Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Luxury hotel with 2 restaurants and free valet parking

Location

Located in the heart of Nairobi, this luxury hotel is within a 10-minute walk of University of Nairobi, Kenya National Theatre, and Jeevanjee Gardens. City Market and Teleposta Towers are also within 15 minutes.

Hotel Features

This hotel features 2 restaurants, an outdoor pool, and a health club. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.

Room Amenities

All 170 rooms offer thoughtful touches like pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. 24-hour room service and WiFi are standard, as are flat-screen TVs with satellite channels.

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Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Fairmont The Norfolk provides a health club, a sauna, and a steam room. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 2196 square feet (204 square meters) include a conference center and conference space. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite valet parking is complimentary.

Fairmont The Norfolk has designated areas for smoking.

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Airport transportation (surcharge)
  • Business center
  • Safe-deposit box at front desk
  • Total number of rooms - 170
  • Number of floors - 3
  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Free newspapers in lobby
  • Concierge services
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Gift shops or newsstand
  • Health club
  • Designated smoking areas
  • Beach/pool umbrellas
  • Airport transportation
  • Tours/ticket assistance
  • Free WiFi
  • Laundry facilities
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Free valet parking
  • Garden
  • Terrace
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Conference space size (meters) - 204
  • Number of meeting rooms - 8
  • Year Built 1904
  • Free area shuttle
  • Number of restaurants - 2
  • Conference space size (feet) - 2196
  • Pool sun loungers
  • Conference center
  • Sauna
  • Spa services on site
  • Steam room
  • Outdoor pool
  • Wedding services
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Family Friendly Amenities

  • Outdoor pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Area shuttle (complimentary)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: Wireless internet access ( 1500 KES per 24-hour period ), Wired high-speed Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Premium TV channels
  • Hypo-allergenic bedding available
  • Premium bedding
  • Hair dryer
  • Air conditioning
  • Climate control
  • Phone
  • Minibar
  • Coffee/tea maker
  • Free bottled water
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Slippers
  • Shower only
  • Rainfall showerhead
  • In-room childcare (surcharge)
  • Satellite TV service
  • Desk
  • Iron/ironing board
  • In-room safe
  • Rollaway/extra beds available
  • Flat-panel TV
  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Blackout drapes/curtains
  • Room service (24 hours)
  • Pillowtop mattress
  • Pillow menu
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Fairmont The Norfolk has 2 restaurants serving dinner only.

Tatu Restaurant - This steakhouse specializes in American cuisine.

Late night fare is available from 24-hour room service.

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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Aerobics on site
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Spa Services

  • Deep tissue massage
  • Swedish massage
  • Detoxification wrap
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: KES 3000 per person (approximately)
  • Fee for in-room wireless Internet: KES 1500 per 24-hour period (rates may vary)
  • Airport shuttle fee: KES 4300 per person (one way)
  • Deposit: KES 8500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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