Room type

Fairmont Room

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

1937 Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Get an overview of this hotelLuxury hotel with 2 restaurants and free valet parking

Location

Located in the heart of Nairobi, this luxury hotel is steps from University of Nairobi and Kenya National Theatre. Jeevanjee Gardens and City Market are also within 10 minutes.

Hotel Features

This hotel features 2 restaurants, an outdoor pool, and a health club. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.

Room Amenities

All 170 rooms offer thoughtful touches like pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. 24-hour room service and WiFi are standard, as are flat-screen TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Fairmont The Norfolk provides a health club, a sauna, and a steam room. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 2196 square feet (204 square meters) include a conference center and conference space. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite valet parking is complimentary.

Fairmont The Norfolk has designated areas for smoking.

  • Free valet parking
  • Free WiFi
  • Number of restaurants - 2
  • Outdoor pool
  • Poolside bar
  • Bar/lounge
  • Health club
  • Sauna
  • Steam room
  • Pool umbrellas
  • Free area shuttle
  • Conference center
  • Breakfast available (surcharge)
  • Airport transportation (surcharge)
  • Airport transportation
  • Coffee/tea in lobby
  • Spa treatment room(s)
  • Spa services on site
  • Business center
  • Conference space
  • Conference space size (feet) - 2196
  • Conference space size (meters) - 204
  • Number of meeting rooms - 8
  • Meeting rooms
  • Babysitting or childcare (surcharge)
  • Pool sun loungers
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Limo or Town Car service available
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Terrace
  • Garden
  • Gift shops or newsstand
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Elevator/lift
  • Luggage storage
  • Designated smoking areas
  • Number of floors - 3
  • Total number of rooms - 170
  • Year Built 1904
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Family Friendly Amenities

  • Free Wi-Fi
  • Outdoor pool
  • Area shuttle (complimentary)
  • Cribs/infant beds (complimentary)
  • Rollaway/extra beds available
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Laundry facilities

Internet

Available in all rooms: Wireless internet access ( 1500 KES per 24-hour period ), Wired high-speed Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Pillowtop mattress
  • Minibar
  • Room service (24 hours)
  • Flat-panel TV
  • Satellite TV service
  • Premium TV channels
  • Premium bedding
  • Hypo-allergenic bedding available
  • Shower only
  • Rainfall showerhead
  • Coffee/tea maker
  • Pillow menu
  • Free cribs/infant beds
  • Rollaway/extra beds available
  • Daily housekeeping
  • Turndown service
  • Free bottled water
  • In-room childcare (surcharge)
  • Hair dryer
  • In-room safe
  • Bathrobes
  • Slippers
  • Free toiletries
  • Phone
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Air conditioning
  • Climate control
  • Private bathroom
  • Connecting/adjoining rooms available
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Fairmont The Norfolk has 2 restaurants serving dinner only.

Tatu Restaurant - This steakhouse specializes in American cuisine.

Late night fare is available from 24-hour room service.

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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Aerobics on site
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Spa Services

  • Deep tissue massage
  • Swedish massage
  • Detoxification wrap
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: KES 3000 per person (approximately)
  • Fee for in-room wireless Internet: KES 1500 per 24-hour period (rates may vary)
  • Airport shuttle fee: KES 4300 per person (one way)
  • Deposit: KES 8500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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