Availability: Fairmont The Norfolk

Room type

Fairmont Room

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

1937 Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

5-star luxury hotel in Nairobi with 2 restaurants

Location

Situated near the airport, in the city center, this luxury hotel is close to University of Nairobi, City Hall, and City Square. Also nearby are Kenya National Theatre and Jeevanjee Gardens.

Hotel Features

In addition to 2 restaurants, Fairmont The Norfolk features an outdoor pool. Other amenities include a poolside bar and a bar/lounge.

Room Amenities

Flat-screen televisions include premium satellite channels. Guestrooms also feature beds with pillowtop mattresses, wireless Internet access (surcharge), and high-speed (wired) Internet access (surcharge).

Fairmont The Norfolk Amenities

General

In addition to an outdoor pool, Fairmont The Norfolk provides a health club, a sauna, and a steam room. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with high-speed wireless Internet access (surcharge).

Business amenities at this 5-star property consist of a business center, limo/town car service, and small meeting rooms. 8 meeting rooms are available. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite valet parking is complimentary.

Fairmont The Norfolk has designated areas for smoking.

  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Airport transportation (surcharge)
  • Business center
  • Total number of rooms - 170
  • Safe-deposit box at front desk
  • Number of floors - 3
  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Complimentary newspapers in lobby
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Gift shops or newsstand
  • Health club
  • Designated smoking areas
  • Beach/pool umbrellas
  • Wireless Internet access - surcharge
  • Laundry facilities
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Free valet parking
  • Garden
  • Terrace
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Room service (24 hours)
  • Number of restaurants - 2
  • Number of meeting rooms - 8
  • Pool sun loungers
  • Sauna
  • Steam room
  • Outdoor pool
  • Wedding services
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Internet

Available in all rooms: Wireless Internet access ( $2,400.00 KES /24 hours surcharge ) , Wired high-speed Internet access (surcharge)

Available in some public areas: Wireless Internet access - ( $2,400.00 KES /24 hours surcharge )

Parking

Free valet parking

Room Amenities
  • Premium TV channels
  • Hypo-allergenic bedding available
  • Premium bedding
  • Hair dryer
  • Air conditioning
  • Climate control
  • Phone
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Rainfall showerhead
  • Slippers
  • Shower only
  • In-room childcare (surcharge)
  • Satellite TV service
  • Iron/ironing board
  • In-room safe
  • Desk
  • Rollaway/extra beds available
  • Flat-panel TV
  • Wireless Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Blackout drapes/curtains
  • Connecting/adjoining rooms available
  • Cribs/infant beds (complimentary)
  • Pillowtop mattress
  • Pillow menu
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Dining

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Fairmont The Norfolk has 2 restaurants serving dinner only.

Tatu Restaurant - This steakhouse specializes in American cuisine.

Late night fare is available from 24-hour room service.

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Recreation

Recreational amenities at the hotel include an outdoor pool, a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Aerobics on site
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Spa
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Facial treatments

Fairmont The Norfolk Policies & Fees

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Accepted at this hotel: American Express, MasterCard, Visa

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees
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Additional Details

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Details
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
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