Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
84% of guests recommend
3.1 Room cleanliness
3.6 Service & staff
2.8 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Personal Event
by Jacquiefrom Devon, Alberta

Better than I thought but a little too $$

Posted Oct 2, 2014 on Hotels.com
Yes the lift is noisy, the dinning room service is slow and I think the rooms are overpriced. The staff is friendly and helpful, it is situated in a good location, the food decent, the grounds are very nice. If the price was lowered it would be your typical budget hotel.
4 out of 5
for Everyone
by A verified traveler

Close to CBD. All services available

Posted Sep 4, 2014
Welcoming staff. Good faciiities. Convenient location.
5 out of 5
for Everyone
by A verified travelerfrom Melbourne Aust

Comfortable hotel close to CBD

Posted Aug 27, 2014
Pros: Helpful staff
Cons: Not cheap but nor is Nairobi. TV not effective in the rooms.
Location: Close to CBD. Good point of departure for trips out of Nairobi.
Stayed here 2 nights then another following a trip away. Pleasant surroundings, close to CBD, all services available. I
3 out of 5
by Kasper Christiansenfrom Denmark

Posted Aug 21, 2014 on Hotels.com
Rigtig fint hotel uden det store luksus, god service og hjælpsom personale.
2 out of 5
by md649from NZ

Posted Jul 27, 2014 on Hotels.com
Wouldn't stay here again for the price we paid. Only stayed here due to start and finish point for Intrepid tours. The hotel just down the road is much better and worth the money. Herron Portico
1 out of 5
by A verified traveler

One of the worst hotels I ever stayed in

Posted Jul 21, 2014
Pros: There is nothing to like about this hotel.
Cons: They charge $80 per night. They should invest in the facility, paint the rooms, improve the internet connection, clean the rooms so they are cleaned.
This hotel is dirty. Things (phone, internet, even the door handle) do not work. The staff, when asked why things don't work, acts like they do not know what one is talking about. You hear a common excuse, "they are working on it." The problem is, from other people who stayed in this hotel for more than a day, you find out that things have been like this since they checked in. Avoid staying in this hotel. Even if it is a meeting point for your safari (this was the case for me and I still don't quite get why the company does not select a better hotel) there are other hotels near by, literally within 2 to 5 minutes walk.
3 out of 5
for Everyone
by Hollyfrom New Zealand

Different from the pictures

Posted Jun 22, 2014
Hotel isn't quite as nice as the pictures but is fine. Toilet in our room didn't work but thy quickly sent a maintenance person to fix it. I also always felt safe while staying there.
3 out of 5
for Overnight Stay Before Destination
by Ritchiefrom Canada

This traveler left a rating score only Posted Jan 22, 2014 on Hotels.com
3 out of 5
for Overnight Stay Before Destination
by Davefrom USA

Not as bad as reviews suggest

Posted Oct 2, 2013 on Hotels.com
I had a pretty decent stay here before starting an intrepid trip. The price for the Internet was reasonable (but not free!), shower was hot and the front desk was helpful when my bag was lost at the airport. Not luxury, but not the worst.
3 out of 5
for Everyone
by jonyfrom Tokyo


Posted Aug 30, 2013
Pros: ホテルの皆さんの笑顔がすばらしい。親切。 部屋が広くて、バルコニーのほうの眺めがよい。
Location: 市の中心から2kmくらい。 ロイヤルゴルフクラブ、動物公園(わに薗、キリン薗)、は4km 以内。
外見は、少し古びた感じのアパート。 朝食は普通レベル。 鍵がすこし、かけにくい。 バルコニー、プール方向の緑が、とてもよい。 シャワーはお湯がでるが、蛇口は水だけ。 ホテルの皆さんの笑顔がすばらしい。親切。