Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
83% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Well located.

Posted Mar 30, 2015
Pros: close to the city. I liked the swimming pool and their food is also good.
Cons: upgrade their fixtures and upgrade overall.
Its good because it's close to everything else. But they need to upgrade the hotel as it's 1990's style and I don't think they did anything since then to maintain it. It looks like now they are doing some upgrades.
4 out of 5
for Everyone
by A verified travelerfrom n.o

Nice hotel convient in the town centre

Posted Feb 17, 2015
Enjoyed my stay and the food was awsome, loved the pool and the conference area was ideal quiet and big enough for large and small meetingd
1 out of 5
for Business Travelers
by Abdirashidfrom USA

Poor quality of service

Posted Jan 31, 2015 on Hotels.com
The room condition was very poor, too old and some utilities were not functioning. The prize did not match the level, and quality of the hotel. I waited the shuttle for more than an hour. Surprisingly, when I called the Hotel and asked if they have a free shuttle they confirmed for me that they have a free shuttle & breakfast, and later when I was checking out they asked me $50 for the shuttle.
3 out of 5
for Everyone
by A verified traveler

An OK hotel in the city centre overlooking a park

Posted Jan 19, 2015
Pros: Staff were very helpful
Cons: Improve on lighting in the lobby. Mordenise the rooms
Location: Nairobi National Park National archives Museum
Traffic congestion from the airport turned a 15 minute journey into a 1hour journey. On arrival the hotel looked great from the outside, checking in was a bit slow but Jill's smile made me feel welcome. Rooms was ok but need a bit of modernising... If you stay here, ask for a room overlooking the park.. Lovely view Check out was equally slow.. Got help up for 30 min as they awaited to receive my payment from Expedia... It's an Ok hotel to stay in if you are on visiting Nairobi
1 out of 5
by A verified travelerfrom marburg

sicheres Hotel in der Stadt

Posted Nov 30, 2014
Pros: bekannte Mitarbeiter,gehe schon 10 Jahre dort hin, nun das letzte Mal
Cons: schon erwähnt
Klimaanlage geht nicht,es ist heiß im Zimmer,gehe jeden Morgen erschöpft zu meinen Geschäfts-Terminen. Außerdem Baustelle im Hotel,arbeiten momentan bis morgens 2 Uhr!
2 out of 5
by A verified traveler

Construction Noise

Posted Nov 6, 2014
Cons: Inform guests about ongoing work before they check in.
Was not informed about ongoing construction noise. No discount given even A/C was u/s!
3 out of 5
for Business Travelers
by A verified traveler

Ok Hotel to stay at.

Posted Oct 4, 2014 on Hotels.com
Breakfast could be better, not bad, but not top. People are friendly. The boring music in the elevator is a bit annoying (minor thing). Seems like big portions of the rooms are imunser renovation (September 2014).
3 out of 5
for Everyone
by A verified traveler

Posted Jun 20, 2014
Pros: Care shown by all staff.
Cons: Attention to detail with regard to service in the Atrium dining room.
Location: Not applicable.
Very disappointing evening meal in the Atrium. Waited 40 minutes for a calamari starter. Walked out. Second evening dinner in the Terrace, Steak Evening, was best steak meal I have ever had. I gave 3 business presentations and couldn't fault the organisation.
3 out of 5
by victoriafrom from Califirnia

It was just fine nothing to write home about.

Posted Jun 14, 2014
There are so many better hotels in the area with the same price. I would not go back again. The room is not worth for the price.
3 out of 5
for Everyone
by Bradfrom Colorado

A good (not great) hotel that shows its age

Posted May 14, 2014
Pros: Location is good; price was reasonable.
Cons: rooms need updating badly.
Location: It's right downtown and next to the park.
The hotel is a decent one but is showing its age. There are lots of little signs of age in the rooms, but it isn't a bad place to stay. The food is good and the people are friendly. It is still reasonably priced. I was in two rooms and in neither one did the airconditioning work well. That was a big disappointment.