Featured Image Reception Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Bathroom Sink Outdoor Pool Outdoor Pool Pilates Massage Dining Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Buffet Hotel Bar Hotel Bar Banquet Hall Meeting Facility Meeting Facility Meeting Facility
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Availability: Nairobi Serena Hotel

Room type

Deluxe Room

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Business Suite

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Superior Room

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Executive Suite

Max Occupancy: 4 guests (up to 2 children, 2 infants)

5-star luxury hotel in Nairobi with 2 restaurants

Location

Situated near the airport, in the city center, this luxury hotel is close to Central Park, National Assembly Building, and Parliament Building. Also nearby are Uhuru Park and Teleposta Towers.

Hotel Features

In addition to 2 restaurants, Nairobi Serena Hotel features an outdoor pool. Other amenities include a full-service spa and a poolside bar.

Room Amenities

LCD televisions come with premium satellite channels. Guestrooms also feature complimentary wireless Internet access, air conditioning, and laptop-compatible safes.

Nairobi Serena Hotel Amenities

General

In addition to a full-service spa, Nairobi Serena Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and small meeting rooms. 5 meeting rooms are available. This luxury hotel also offers a children's pool, a sauna, and a steam room. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Nairobi Serena Hotel has designated areas for smoking.

  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Number of floors - 3
  • Hair salon
  • Babysitting or childcare
  • Concierge services
  • Shopping on site
  • Bar/lounge
  • Breakfast available (surcharge)
  • Airport transportation (surcharge)
  • Full-service spa
  • Free Wi-Fi
  • Total number of rooms - 183
  • Room service (24 hours)
  • Number of restaurants - 2
  • Free self parking
  • Outdoor pool
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Conference space
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Gift shops or newsstand
  • Health club
  • Designated smoking areas
  • Airport transportation
  • Tours/ticket assistance
  • Laundry facilities
  • Spa treatment room(s)
  • Meeting rooms
  • Poolside bar
  • Porter/bellhop
  • Number of meeting rooms - 5
  • Sauna
  • Garden
  • Spa services on site
  • Steam room
  • Children's pool
  • Swim-up bar
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Parking

Free self parking

Room Amenities
  • Hair dryer
  • Air conditioning
  • Complimentary newspaper
  • Phone
  • Premium TV channels
  • Minibar
  • Satellite TV service
  • Coffee/tea maker
  • Complimentary bottled water
  • Turndown service
  • Designer toiletries
  • Bathrobes
  • In-room massage available
  • Separate bathtub and shower
  • In-room childcare (surcharge)
  • Cribs/infant beds available
  • In-room safe (laptop compatible)
  • Free Wi-Fi
  • Individually furnished
  • LCD TV
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Dining

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Cafe Magreb - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and brunch.

The Pool Terrace and Bar - This café serves light fare only.

The Aksum Bar - Overlooking the garden, this lobby lounge serves light fare only.

The Mandhari - This fine-dining restaurant overlooks the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

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Recreation

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club, a sauna, and a steam room.

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Facial treatments
Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility

Nairobi Serena Hotel Policies & Fees

Check-in

Check-in time starts at 11 AM

Check-out

Check-out time is 10 AM

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Awards & Affiliations

Details
  • The property is a member of the Leading Hotels of the World.
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