Availability: Nairobi Serena Hotel

Room type

Deluxe Room

Superior Room

Business Suite

Executive Suite

5-star luxury hotel in Nairobi with a full-service spa

Location

Situated near the airport, in the city center, this luxury hotel is close to Central Park, National Assembly Building, and Parliament Building. Also nearby are Uhuru Park and Teleposta Towers.

Hotel Features

At Nairobi Serena Hotel, recreational amenities include an outdoor pool and a health club. The hotel also features a full-service spa and a poolside bar.

Room Amenities

LCD televisions come with premium satellite channels. Guestrooms also feature complimentary wireless Internet access, air conditioning, and laptop-compatible safes.


General

In addition to a full-service spa, Nairobi Serena Hotel features an outdoor pool and a health club. The hotel offers a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 5-star property consist of a business center, a technology helpdesk, and technology support staff. Event facilities include conference/meeting rooms, small meeting rooms, and a ballroom. This luxury hotel also offers a children's pool, a sauna, and a steam room. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite parking is complimentary.

Nairobi Serena Hotel has designated areas for smoking.

  • Free parking
  • Self parking
  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Number of floors - 3
  • Hair salon
  • Business services
  • Babysitting or childcare
  • Concierge services
  • Shopping on site
  • Bar/lounge
  • Breakfast available (surcharge)
  • Airport transportation (surcharge)
  • Full-service health spa
  • Free Wi-Fi
  • Total number of rooms - 183
  • Audiovisual equipment
  • Room service (24 hours)
  • Ballroom(s)
  • Swimming pool - outdoor
  • Beauty services
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Elevator/lift
  • Event catering
  • Express check-in
  • Express check-out
  • Gift shops or newsstand
  • Health club
  • Technology support staff
  • Designated smoking areas
  • Airport transportation
  • Tours/ticket assistance
  • Laundry facilities
  • Massage - spa treatment room(s)
  • Multiple small meeting rooms
  • Poolside bar
  • Porter/bellhop
  • Number of meeting/conference rooms - 5
  • Sauna
  • Security guard
  • Garden
  • Spa services on site
  • Steam room
  • Swimming pool - children's
  • Swim-up bar
  • Technology helpdesk
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Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi


Parking

Free parking, Self parking


Room Amenities
  • Hair dryer
  • Air conditioning
  • Complimentary newspaper
  • Phone
  • Premium TV channels
  • Minibar
  • Satellite TV service
  • Direct-dial phone
  • Coffee/tea maker
  • Complimentary bottled water
  • Turndown service
  • Designer toiletries
  • Bathrobes
  • In-room massage available
  • Separate bathtub and shower
  • In-room childcare (surcharge)
  • Cribs/infant beds available
  • In-room safe (laptop compatible)
  • Free Wi-Fi
  • Individually furnished
  • LCD TV
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Dining

Buffet breakfasts are available for a surcharge and are served each morning in the restaurant between 6:30 AM and 9:30 AM.

Cafe Magreb - This restaurant serves breakfast, lunch, dinner, and brunch.

24-hour room service is available.

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Recreation

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club, a sauna, and a steam room.


Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility


Check-in

Check-in time starts at 11 AM


Check-out

Check-out time is 10 AM


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Details
  • The property is a member of the Leading Hotels of the World.

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