Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
61% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Not as described or pictured

Posted Nov 30, 2014
I made a Reservation more than 6 months in advance, but they were surprised by our arrival. The front desk clerk scrambled to find a room for us. We were taken to an old (original?) room with two bare florescent bulbs on the ceiling, peeling paint, and just generally run down. It was nothing like the rooms pictured on the website. The breakfast area was pleasant and the food okay.
3 out of 5
by A verified traveler

Friendly Staff

Posted Nov 14, 2014
Pros: The friendly staff and great breakfast
Cons: The rooms need updating, new furniture and bathroom required in our room (106)
We were only here for one night and it suited our needs. The room felt a bit tired, though it was a good size with a fridge and sink. It also felt secure. The view from our room was not good as we were looking at the bins, however we were on the ground floor. The mosquito net over the bed was lying on our heads and feet until we moved the bed and stretched the net to keep it tight. The shower didn’t look great but it was hot and powerful enough. We didn’t really get to see the surrounding area as we were only there for one night as part of a flight transfer, we did take a short taxi ride to eat at Fogo Gaucho Churrascaria which we recommend going to. The staff were all friendly and helpful. The buffet breakfast was excellent, plenty of choice of fruit, cereals, hot food and juice. There is a chef there that will cook eggs for you however you like, I had scrambled and they were superb. Travelling to and from the airport can take longer than expected due to a serious amount of traffic on the roads. There is also car parking spaces.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Gill_Cfrom U.K.

It does what it says on the tin - smiley face

Posted Oct 1, 2014 on Hotels.com
Given that it's in Nairobi not London, the service, facilities, food, cleaniliness and professionalism and friendliness of the staff was excellent. Great value for money, you're getting what you pay for. I'd recommend it to friends. As a lone female I felt safe and comfortable in the hotel. The area appeared fine but I didn't have time to venture out during the day and wouldn't go out at night alone anyway.
3 out of 5
Recommended
by DTaylorfrom Worcester

good one night stop off

Posted Sep 11, 2014 on Hotels.com
This hotel is good for a one night stay when arriving from a late flight or needing to leave for an eary flight Good breakfast and pleasant staff
5 out of 5
Recommended
for Everyone
by A verified travelerfrom India

Fantastic stay for couple of days

Posted Aug 20, 2014
Very friendly staff. Amazing breakfast. It has a little swimming pool as well.
4 out of 5
Recommended
by Zhu

This traveler left a rating score only Posted Aug 11, 2014 on Hotels.com
4 out of 5
Recommended
by Hua

This traveler left a rating score only Posted Aug 8, 2014 on Hotels.com
2 out of 5
by Danielfrom Australia

Advertised different to reality

Posted Jun 15, 2014
The website presents a reasonable room but the reality was a disappointment. Although the room was spacious, it was old, musty and the bed was 2 singles bolted together. The advertised 21inch plasma TV was a crappy little box. While the restaurant and breakfast was ok, the menu items were not always available. Still, the staff were generally helpful.
4 out of 5
Recommended
by simonsen, gormfrom flensborg, tyskland

Posted Jun 11, 2014 on Hotels.com
god, venlig og hjaelpsom betjening. Godt koekken med rimelig priser
3 out of 5
by A verified traveler

OK for one night...

Posted Mar 31, 2014
Pros: Nothing special...
Disappointing, to say the least... I did not like my experience here.