Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very historical hotel with a unique style.

Posted Nov 6, 2014
Pros: Location and staff.
Cons: Windows not noise proofed.
Central location, very well maintained historical hotel dating back 1902. Staff was very friendly and excellent trained to make my stay a great experience. Great Thai- restaurant and exchange bar on 1th floor with live music on certain days.
5 out of 5
Recommended
for Everyone
by A verified traveler

A good choice for central Nairobi.

Posted Nov 3, 2014
Staff are especially friendly and helpful. Overall facilities are good. Room was slightly dated.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

Great city hotel in downtown Nairobi

Posted Oct 27, 2014
Pros: Unique ambassador took us to our room..
Cons: Not much..great place now
Location: Downtown..nice pool area..superb health club and workout facility..walk to the Masai Market
Superb staff, wonderful and historical facility..highly recommend
4 out of 5
Recommended
for Business Travelers
by A.TANNERfrom Kigali/Rwanda

Posted Oct 20, 2014 on Hotels.com
Très bon service / Excellent Restaurant Thai
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york, ny

Great staff but I wouldn't rate this hotel 5 stars

Posted Oct 15, 2014
Pros: Staff
Cons: Bed comfort, bathroom size, exterminate the roaches
Location: good location
Staff and service are excellent but there were cockroaches in the bathroom. The bathroom was small and the beds are not of 5 star quality.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 14, 2014 on Hotels.com
3 out of 5
Recommended
by Keijofrom Kenia

Ihan mukava hotelli.

Posted Sep 5, 2014 on Hotels.com
Ravintola palvelua huonoa Thai ravintolassa. Ruuat kalliita ja päälle tuli vielä 28%, riisi maksoi 9€:a.En suosittele! Hotellin henkilökunnan palvelu toimi.
5 out of 5
Recommended
by PETERAUSTfrom AUSTRALIA

WHAT ONE EXPECTS IN A FIVE STAR HOTEL

Posted Sep 3, 2014 on Hotels.com
EXCELLENT, PROFESSIONAL AND FRIENDLY STAFF
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 12, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom ohio

Nairobi center city

Posted Aug 10, 2014
Pros: Clean room, good food
Location: Center city
Large clean room, staff very capable , friendly and available Would definitely stay again