Front of property

Reviews of Nampula Hotel by Montebelo

2.5 out of 5
Nampula Hotel by Montebelo
Avenida Eduardo Mondlane, 326, Nampula

Reviews

5.8
Rating 10 - Excellent. 2 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 12 out of 28 reviews" "
Rating 4 - Poor. 4 out of 28 reviews" "
Rating 2 - Terrible. 4 out of 28 reviews" "

7.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great location...nice breakfast!
The rooms are clean, good air con, nice breakfast and great location. The downside is that the hotel is on the 4th floor and the lift doesn’t always work. So have to use the stairs.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean!
I have stayed here many times, great value, great breakfast and the rooms are nice! Downside...the lift didn’t work from the car parking area...so had to go up stairs.
Stayed 1 night in Mar 2018

4/10 Poor

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Central but noisy location, comfortable
Nice place inside but the location while central in Nampula created issues. Located on ground floor next to hotel is a place called "MP3". It had two different parties going ALL NIGHT LONG (one on a Thursday night and one on a Saturday night) going from 1900 to 0600 both times) with load music and loud patrons resonating up to 4th floor where rooms are located.
Stayed 4 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Per, Maputo

Disliked: Cleanliness, room comfort
Girassol
Staff was very helpful and kept our luggage for our flight later in the evening on the day of departure

6/10 Okay

Blessing Mark, Kent, UK

Disliked: Room comfort
Nampula trip
The Internet connection was very poor. Not good when on business travel. Although staff tried to assist it didn't improve.

8/10 Good

Phillip, Grand Rapids, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good wifi and hot water
Fro Nampula, this was a great hotel. Hot water worked and the building was in decent shape. Taxis are outside and the few decent restaurants are within a block. And good wifi reception.

2/10 Terrible

Borje, SWECO International AB, Stockholm, Sweden

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Tragedy !
I have stayed at Girassol Hotel in Nampula several times since more than 10 years back and up to now. It's sad to see how a previously 4-5 stars hotel has gone down to maximum 1.5-2.0 stars. This hotel belongs to a great hotel chain wellknown in many places in Africa. Unfortunately Hotel.com just recomend this hotel in Nampula. Why ? This hotel does not deserv to be on Your list. I have already send my complains to You in recently send E-mail.

4/10 Poor

john, Perh WA

Disliked: Property conditions & facilities
Girrasol Lichinga Mozambique
Only real option to my knowledge therefore no real alternative.The rooms very basic however comfortable TV useless Internet not working food average language barrier problem if you do not speak Portugese.In addition the toilet is a concern in that does not flush properly. Beggars cannot be choosers so you have to take good with the bad. Very noisy at night.

6/10 Okay

Richard Hurly

Liked: Cleanliness
Disliked: Staff & service
On arrival they could not find my prepaid, internet booking. I was eventually given a suite as all the standard rooms were full. In spite of all the documentation that I had, they had no record at all. Internet bookings do not work well in Africa and direct contact with the hotel is probably better. The bathroom did not have a plug and although there were all the requirements for tea and coffee, there was no kettle in the room.

6/10 Okay

A Matthew

Liked: Cleanliness
Good Location
Unfortunately, the staff have a very poor understanding of English, condsidering that 90% of the hotel was full of non-Portuguese speaking people. The TV stations also do not cater for non-Portuguese speaking people. The restaurant was very expensive. The location is good in terms of where I was working, but not safe to go out alone at night. Thankful for the fridge in the room and air-conditioning.

6/10 Okay

Y, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel - Poor Technology
The main problem was that the internet was not working. The VISA charge was not working. The printer was not working. The restaurant attached to the hotel is decent, but rather expensive. Otherwise, the staff is friendly and the hotel is clean.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conforto e localização
ja conhecia o hotel e ja me hospedei outras vezes é bom

2/10 Terrible

Marcos Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Era uma vez...
Hotel em grande decadência!havia ficado lá já alguns anos e nem sonhava com o estado de degradação em que se encontra: existe coisa melhor por preço melhor em Nampula!

8/10 Good

Luis, Lisboa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção em Nampula
Hotel muito confortável, sem mosquitos, com bom pequeno-almoço. Para outras refeições, o restaurante do hotel é caro comparando com outros restaurantes perto (Restaurante do Museu, Restaurante do Sporting de Nampula).

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Todo correcto pero servicio pobre para un 4 estrellas.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nota nove
Maravilhosa! Pena que não há piscina.. mais o café da manhã e 10.. amei toda a equipes.. Amei a Deyse as camareiras tudo.

6/10 Okay

Thomas

4/10 Poor

Carlo, Suisse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapport qualité-prix désastreux
Chambre mal conçue et mal entretenue, salle de bains ridicule, service approximatif, et tout ça à un prix 4 étoiles...

6/10 Okay

Börje Andersson, Girassol, Nampula

Liked: Cleanliness, room comfort
Disliked: Staff & service
Halvdåligt
Hotellets receptionist kunde inte lämna ut kvitto vid utcheckning, då dom inte hade fått betalningsbekräftelse ifrån Hotels.com. Städaren på hotellet har inte lärt sig att knacka på dörren innan han stormar in i rummet för att byta handukar.

6/10 Okay

Paulo