Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by C from Vancouver island

gracious and welcoming with our late check in.

Posted Apr 13, 2014
we arrived very late and the front desk ladies were extremely welcoming and got us checked in quickly. Rooms were comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Best Western Inn North Gate, Nanaimo

Posted Sep 29, 2013
Location: Ferries were close by
Hotel was conveniently located with a shopping mall close by. Staff was friendly. Food in the resturant was quite good and breakfast was nice.
2 out of 5
by A verified traveler

Disappointing-------I won't go there again.

Posted Aug 28, 2013
Pros: the granite countertops and niceand clean linen and clean remote
I will go to Nanaimo frequently for dr.s appointment and I have decided the staff were nicer at the Howard Johnson and the price was better. Best Western had a catered breakfast in Courtenay butnot a BW The traffic noise was so loubd the windows had to be shut.
5 out of 5
Recommended
for Everyone
by Ger from BC

Worth every penny

Posted Aug 14, 2013
Pros: Staff ,cleanliness, comfort and quiet
Would stay here again and recommend this hotel easily. Fantastic friendly staff, great room. Liked it so much and could completely relax we stayed another night
4 out of 5
Recommended
for Couples
by A verified traveler

Good comfortable place to stay

Posted Aug 2, 2013
A short drive to the BC Ferry terminal. Long drive to Torfino though so may not be the best location if that's somewhere you want to spend a long beach day. Hotel itself was very satisfactory.
5 out of 5
Recommended
for Everyone
by will from bakersfield

Nice hotel

Posted Jul 31, 2013
Pros: Everything
Very relaxing nice hotel excellent ding try the curried fish
3 out of 5
by A verified traveler

The place is ok, but not worth the price paid.

Posted May 1, 2013
Quite expensive for the type of room and the location. Very noisy air conditioner. Not for new travelers visiting Nanaimo.
3 out of 5
Recommended
for Everyone
by Czarl from Victoria, BC, Canada

Not a bad hotel

Posted Dec 29, 2012
Pros: swimming pool and included breakfast
Cons: limited staff
Location: no direct entrance if you are heading north as there is a barrier stopping you from making a left into the hotel.
It seems like this hotel is on a strict budget with only one staff on at any given time. Prime example of this is when we asked for extra pillows, we had to come down to the front desk ourselves (fine, it was past 9pm anyways). Also, when we went to the pool, the front desk was unmanned for "5 minutes", presumably they were on a well deserved break. The third time this was noticeable is during breakfast when it appeared the front desk person was responsible for keeping up the breakfast items and items were not filled quickly.
5 out of 5
Recommended
for Business Travelers
by Diane from Whaletown, BC V0P, Canada

Best of the Best Western in Nanaimo, BC

Posted Oct 11, 2012
Pros: Staff friendliness and attention to details, the spaciousness of the room, the continental breakfast and the location of the hotel
Cons: Some build-up of dust in the room (i.e. entertainment unit) which may be a concern for people with allergies
Location: Great access to shopping, dining, ferries, downtown Nanaimo and/or Oceanside and medical services
From the moment we entered the hotel, we were treated with such courtesy, respect and hospitality. Debbie, the front desk supervisor, and her staff were extremely attentive to all of our check-in details. The location of the hotel is excellent as it is close to all amenities and shopping and the hotel itself is self-contained in that it has a restaurant/pub, fitness room with a jacuzzi and sauna, a business centre with free internet access and a continental breakfast. The rooms are spacious and overall, well maintained. We would highly recommend for business travellers, couples and families.
5 out of 5
Recommended
for Everyone
by A verified traveler

great stay

Posted Sep 7, 2012
Location: very close to shopping no need to take the car
only stayed one night but found the hotel perfect, reasonably priced nice and clean with friendly staff and comfort in the room would recommend no problem