Ratings based on 417 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver Island, BC

Short one night stay

Posted Feb 14, 2015
We were only there one night; had to catch ferry in morning and arrived late to hotel. Room was clean, beds were comfortable, and the room was quiet. At 5:45 am, the front desk employee was friendly!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Prince George, BC

Reasonable, clean & convenient with friendly staff

Posted Dec 19, 2014
I need a decent place to stay when I visit Nanaimo. This place is dated but clean and quiet. I would stay here again and it is very convenient for all the major routes in and through Nanaimo.
Comment from Hotel Management
Jan 26, 2015 by Erik, Hotel Management
Good Day Andrea We are happy that you enjoyed your stay at the Howard Johnson Harbourside Hotel Nanaimo. The staff take pride in providing clean and comforatable accommodation. Thank you Erik Brook Manager of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler

good location decent hotel for the price

Posted Nov 24, 2014
good hotel for the price, location is good, staff was friendly and helpful
Comment from Hotel Management
Nov 28, 2014 by Erik, Hotel Management
Good Day Thank you very much for taking the time to post your comments about your recent stay at the Howard Johnson Harbourside Hotel Nanaimo. The staff really do enjoy their work at the hotel. It is reflected in the comments of being friendly and helpful. Thank you again Sincerely Erik Brook Manager of Operations
Comment from Hotel Management
Nov 28, 2014 by Erik, Hotel Management
Thank you very much for taking the time to post your comments about your recent stay at the Howard Johnson Harbourside Hotel Nanaimo. The staff are proud to provide clean and comfortable rooms at a great value and great service. Thank you very much Erik Brook Manager of Operations
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Westminster BC

Close to Ferry terminal.

Posted Nov 24, 2014
Pros: Fridge and microwave and free wifi definite bonus!
Cons: Suited my needs just perfect :-)
Location: Easy access to getting food or go for a few drinks if you like.
Needed a place to stay relatively close to a tournament I was attending. This place was great. Room had a fridge and microwave tv etc. And was clean and well kept.
Comment from Hotel Management
Nov 25, 2014 by Erik, Hotel Management
Good Day Terence Thank you very much for taking the time to post your comments about your stay at the Howard Johnson Harbourside Hotel Nanaimo. The staff take great pride in proving clean and comfortable rooms and great location with value and service. Hope to see you again. Regards Erik Brook Manager of Operations
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Howard Johnson

Posted Nov 19, 2014 on Hotels.com
Great value and location.
Comment from Hotel Management
Jan 24, 2015 by Erik, Hotel Management
Good Day Thank you for posting your commnets about your recent stay at the Howad Johnson Harbourside Hotel Nanaimo. We take pride in providing great value, great service and great location. Sincerely Erik Brook Manager of Operations
3 out of 5
Recommended
for Families
by marie annfrom summerland

affordable and convenient

Posted Nov 18, 2014 on Hotels.com
Our stay was fine. The location is convenient, quiet, and the hotel worked in every way for our purpose. It was easy to walk to explore the downtown and waterfront.
Comment from Hotel Management
Jan 24, 2015 by Erik, Hotel Management
Good Day Marie Ann, Thank you for taking the time to post your comments about your recent stay at the Howard Johnson Harbourside Hotel Nanaimo. The hotel does have an ideal location in downtown Nanaimo. The waterfront is a great place to walk around and see a working harbour. Thank you again. Sincerely Erik Brook Manager of Operations
4 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 6, 2014 on Hotels.com
Comment from Hotel Management
Jan 24, 2015 by Erik, Hotel Management
Good Day Thank you very much for great reveiw of your recent stay at the Howard Johnson Harbourside Hotel Nanaimo. Hope to see you again soon Sincerely Erik Brook Manager of Operations
3 out of 5
Recommended
for Getaway With Friends
by Sammy

Posted Nov 1, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by Erik, Hotel Management
Good Day Sammy, Thank you very much for taking the time to post your comments on Expedia about your recent stay at the Howard Johnson Harbourside Hotel. Sincerely Erik Brook Manager of Operations
4 out of 5
Recommended
for Couples
by lenfrom Ucluelet BC

great location

Posted Oct 29, 2014 on Hotels.com
friendly staff; overall a big improvement over over the Howard Johnsons of old. Would stay again. Complimentary breakfast would be a nice addition.
Comment from Hotel Management
Jan 3, 2015 by Erik, Hotel Management
Good Day Len, Thank you very much for your kind comments about your rencent stay at the Howard Johnson Harbourside Hotel Nanaimo. We look forward seeing you again soon. Sincerely Erik Brook Manager of Operations
2 out of 5
by A verified travelerfrom Seattle, WA

Loud long night

Posted Oct 28, 2014
Pros: hotel was fine but had no control over this group until almost 1 am.
Cons: some way for the hotel staff to be proactive and actually stop this large gathering of people from their loud behavior.
Location: Hortons breakfast and nice parks nearby within walking distance
Folks were being loud until 1230 in the morning, multiple people. Complained twice to the hotel staff who were already aware of the problem but obviously were not able to keep them quiet, even to a reasonable level. Could also smell unpleasant odors as well.
Comment from Hotel Management
Nov 5, 2014 by Erik, Hotel Management
Good Day Gareth, I am so very sorry about your lack of sleep during your recent stay at the Howard Johnson Harbourside Hotel Nanaimo. I have personally spoken with night shift and security about handling of noise complaints. I am very sorry that we did not provide a great sleep. Regards Erik Brook Manager of Operations