Exterior

Reviews of Travelodge by Wyndham Parksville

2 out of 5
Travelodge by Wyndham Parksville
424 West Island Highway, Parksville, BC

Reviews

8.0

Very Good

Rating 10 - Excellent. 333 out of 1000 reviews" "
Rating 8 - Good. 407 out of 1000 reviews" "
Rating 6 - Okay. 156 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

carlee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Kids were screaming, banging and running up and down hallways all hours of the day and night
Stayed 1 night in Mar 2024
Response from Travelodge by Wyndham Parksville on Apr 21, 2024
Dear Carlee,We appreciate you commenting on your recent experience at our hotel. It saddens us to hear that your experience had not been satisfactory. We would like to sincerely apologize for any issues you may have with noise during the time of your stay. Our quiet hours are from 10pm-9am. We urge you to please contact the front desk staff of any disturbing noise within these times so we can do our best to fix the issue. Once again, we do sincerely apologize for any inconveniences during your stay with us. It has been a pleasure to have you stay with us and we do hope to get another chance in the future to better serve you.Best Regards,Travelodge by Wyndham Parksville

2/10 Terrible

Antonella

Disliked: Cleanliness, amenities, property conditions & facilities
The main area smells like strong chlorine and the 3d floor carpet has a very strong chemical smell. I had to change rooms as it was unsafe to have a non functioning phone and a fridge that had a strong ring. I had to change rooms. The bathrooms are very outdated. The second rooms fridge was also noisy, and the overall experience has been frustrating when all I wanted to do was take a bath and go to bed. I would like a refund
Stayed 1 night in Apr 2024

8/10 Good

Ulrich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The travel lodge is an older motel, but that should not make others shy away, it has an elevator, efficient and friendly front desk person, is quite and pleasant, It had a lot of availability even later at night and I would stay there again. It is close to downtown.
Stayed 1 night in Mar 2024
Response from Travelodge by Wyndham Parksville on Apr 21, 2024
Dear Ulrich,Thank you for taking the time and commenting on your recent stay at our hotel. It pleases us to hear that your experience had been a good one! We are especially pleased to hear that your interaction with our front desk staff had been as pleasant as ours had been with you. We do hope to see you again in the near future. It has been wonderful to have welcomed you.Best Regards,Travelodge by Wyndham Parksville

2/10 Terrible

Doug

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was only 3 ft. deep, overly chlorinated, with a prickly pool floor, unsuitable for swimming. Toilet wasn't properly attached to the floor, seat not even attached upon arrival. Property was undergoing significant renovations, and the work seemed rushed. The property itself appeared to be in a less than desirable area of town. Not somewhere I would recommend for an enjoyable family trip!
Response from Travelodge by Wyndham Parksville on Apr 12, 2024
Dear Doug,Thank you for sharing your recent experience at our hotel. It saddens us to know that your experience had not met your expectations. We sincerely apologize for the multiple issues you had faced with your room. Please rest assured, we have notified our maintenance staff to take care of these issues as soon as possible to avoid future happenings. Also, we do apologize that you were not satisfied with the depth of our pool. Our pool maintenance staff did do a pool test immediately after you informing the front desk of the chemical smell. Our chemical readings did come back balanced however, we do apologize if the levels were not comfortable for you. Unfortunately, we cannot change the location in which our hotel is located. We do have security cameras around the entirety of the hotel inside and out, excluding guest rooms and public washrooms, as well as 24hour font desk staff to ensure guest comfortability. At this time, we are undergoing renovations to give the hotel the upgrades and fresh look it needs and deserves. Once again, we do sincerely apologize for any inconveniences during your stay with us. We can only hope to get another chance in the future to better serve you. It has been wonderful to have welcomed you.Best Regards,Travelodge by Wyndham Parksville

8/10 Good

Patrick

Liked: Cleanliness, staff & service
The issues I had was that the remote only worked the cable no the TV, and after you flush the toilet the water would run continuously in the tank. Unit 220
Stayed 1 night in Mar 2024
Response from Travelodge by Wyndham Parksville on Apr 12, 2024
Dear Patrick,Thank you for commenting on your recent experience at our hotel. We are glad to know, by your rating of 4/5, that your stay had been satisfactory. We do sincerely apologize for the issues you had experienced with the TV remote and your toilet. Rest assured we have taken the appropriate measures to fix these issues to prevent future occurrences. We sincerely apologize for any inconveniences with these issues. We do hope that the rest of your time here at our hotel had been a good one. It has been wonderful to have welcomed you and we hope to see you again in the near future.Best Regards,Travelodge by Wyndham Parksville

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast included pool and hot tub
Stayed 2 nights in Mar 2024
Response from Travelodge by Wyndham Parksville on Apr 4, 2024
Dear Dennis,Thank you for commenting on your recent stay at our hotel. We are glad to know, by your rating of 4/5, that your experience had been satisfactory. It has been a pleasure to have you stay with us and we hope to see you again in the near future.Kind Regards,Travelodge by Wyndham Parksville

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and courteous, went out of their way to help and even found one of my son's favorite toys he left in the dining area and gave it to us before we left.
Stayed 1 night in Mar 2024
Response from Travelodge by Wyndham Parksville on Apr 1, 2024
Dear Lisa,We appreciate you taking your time and commenting on your recent experience at our hotel. We are always pleased to receive positive feedback. We are especially pleased to hear that you had a good experience with our staff and that we were able to return a lost item to you before you had departed. It has been a pleasure to have you stay with us and we hope to see you again in the near future.Best Regards,Travelodge by Wyndham Parksville

8/10 Good

Tania

Traveled with family
Liked: Cleanliness
The lady at the front desk was very friendly but when we asked about what they use in the breakfast area (needed to know for someone in our group who had severe allergies) she had no idea what we were trying to ask.
Stayed 2 nights in Mar 2024
Response from Travelodge by Wyndham Parksville on Apr 1, 2024
Dear Tania,Thank you for sharing your recent experience at our hotel. We are glad to hear that your experience had been, for the most part, satisfactory. We do sincerely apologize for any inconveniences you may have faced in the breakfast bar and hope you were able to find suitable items within our breakfast options. It does excite us to know that your experience with our staff has been as pleasant as ours had been with you. Once again, we do sincerely apologize for any inconvenience you may have faced. It has been wonderful to have welcomed you and we hope to see you again in the future.Best Regards,Travelodge by Wyndham Parksville

6/10 Okay

Kyla

Stayed 3 nights in Mar 2024
Response from Travelodge by Wyndham Parksville on Apr 1, 2024
Dear Kyla,Thank you for taking the time and rating your recent experience at our hotel. It saddens us to know, with your rating of 3/5, that your experience had not fully met your expectations. We would love to hear ways in which we could have improved our services to have bettered your experience. We sincerely apologize for any inconveniences your may have faced during your time at our hotel. It has been wonderful to have welcomed you and we hope to get the chance to better serve you in the future.Kinds Regards,Travelodge by Wyndham Parksville

8/10 Good

Angus, Sooke

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Travelodge by Wyndham Parksville on Apr 1, 2024
Dear Angus,Thank you for rating your recent experience at our hotel. It excites us to know, with your rating of 4/5, that your experience had been satisfactory. We would love to hear ways in which we could have improved our services to have bettered your stay to a 5/5 experience. It has been wonderful to have welcomed you and we hope to see you again in the near future.Best Regards,Travelodge by Wyndham Parksville

8/10 Good

Michelle

Traveled with group
Clean and neat. Didn’t spend a lot of time in the hotel.
Stayed 1 night in Mar 2024
Response from Travelodge by Wyndham Parksville on Mar 25, 2024
Dear Michelle,Thank you for commenting on your recent stay with us. It excites us to hear that your had found our hotel to be cleanly and neat. We are always excited to receive positive feedback. It has been wonderful to have you stay with us and we hope to see you again in the future! Best Regards,Travelodge by Wyndham Parksville

10/10 Excellent

Gaye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was newly renovated and clean. Staff at the front desk was extremely helpful.
Stayed 1 night in Mar 2024
Response from Travelodge by Wyndham Parksville on Mar 25, 2024
Dear Gaye,Thank you for sharing your recent experience at our hotel. We are excited to know that you had found the cleanliness and style of your room to be satisfactory. Also, that your experience with our front desk staff had been a good one! It has been wonderful to have welcomed you and we hope to see you again in the future.Best Regards,Travelodge by Wyndham Parksville

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, nice staff, good location, shower not that good.
Stayed 1 night in Mar 2024
Response from Travelodge by Wyndham Parksville on Mar 21, 2024
Dear Colin,Thank you for sharing your recent experience at our hotel. We are glad to know that your experience at our hotel had been a good one. We do sincerely apologize however, that you had not found the shower in your room to be adequate. A recommendation to fix the shower in that room has been submitted to our management staff for review. It does excite us to know that your experience with our staff was as pleasant as ours had been with you. Once again, we do sincerely apologize for any inconveniences during the time of your stay. It has been wonderful to have welcomed you and we hope to see you again in the future.Best Regards,Travelodge by Wyndham Parksville

10/10 Excellent

Andrew, Nanaimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 1 night in Mar 2024
Response from Travelodge by Wyndham Parksville on Mar 19, 2024
Dear Andrew,Thank you for commenting on your recent experience at our hotel. We are excited to hear that your stay with us had been a good one! It has been wonderful to have welcomed you and we hope to see you again in the near future.Best Regards,Travelodge by Wyndham Parksville

10/10 Excellent

Clarke

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation close to everything Parksville!
Stayed 1 night in Feb 2024
Response from Travelodge by Wyndham Parksville on Mar 1, 2024
Dear Clarke,Thank you for sharing your recent experience at our hotel. We are glad to hear that your experience had been a good one! We are especially glad that our location had been convenient for your visit to Parksville! It has been wonderful to have welcomed you and we hope to see you again in the future.Best Regards,Travelodge by Wyndham Parksville

10/10 Excellent

Noryette, Duncan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
so nice and surely will be back again soon
Stayed 1 night in Feb 2024
Response from Travelodge by Wyndham Parksville on Feb 22, 2024
Dear Noryette,Thank you for commenting on your recent stay at our hotel. We are excited to know that your experience had been a good one! It is always a pleasure to receive positive feedback. It has been wonderful to have welcomed you and we look forward to seeing you again in the future.Kind Regards,Travelodge by Wyndham Parksville

8/10 Good

Madison

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was excellent! The room was very clean and well appointed. The poor area was filthy with dirt and debris every time we visited. They’re clearly doing renovations to update the facilities, but areas of the building are falling apart. Dog excrement covering most of the lawn areas, watch your step!
Stayed 1 night in Feb 2024
Response from Travelodge by Wyndham Parksville on Feb 21, 2024
Dear Madison,Thank you for sharing your recent experience at our hotel. We are saddened to hear that your experience had not fully met your expectations. We are especially sorry for the current state of our hotel. Currently we are renovating floor by floor to give our hotel the upgrades and fresh look it needs and deserves. We would also like to apologize for the cleanliness pool room having not been satisfactory. We have spoken with our housekeeping staff to ensure this does not happen again in the future. It excites us to hear that your experience with our staff was as good as ours had been with you! Once again, we sincerely apologize for any inconveniences during your stay with us. It has been wonderful to have welcomed you and we hope to get another chance in the future to better serve you.Best Regards,Travelodge by Wyndham Parksville

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Travelodge by Wyndham Parksville on Feb 29, 2024
Dear Julie,Thank you for rating your recent experience at our hotel. We are excited to know, with your rating of 5/5, that your experience was satisfactory! It has been wonderful to have welcomed you and we hope to see you again in the near future.Best Regards,Travelodge by Wyndham Parksville

10/10 Excellent

KIMBERLY

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed in value for money. Everything is redone and the showers are amazing. It’s clean, staff are very helpful. My only critique is the tv was hard to figure out. Maybe a small card with how to turn on the tv would be helpful. Also the drink venting machine didn’t work otherwise excellent stay and value for the money!
Stayed 1 night in Feb 2024
Response from Travelodge by Wyndham Parksville on Feb 11, 2024
Dear Kimberly,Thank you for sharing your recent experience at our hotel. It excites us to hear that your experience had been a good one! We do sincerely apologize for the issues with our vending machine at the time of your stay. We have contacted the company in hopes to get this issue sorted as soon as possible. Also, we apologize for any confusions with the TV remote and appreciate your suggestion for to info cards. We have mentioned this to our management staff for further review! It excites us to hear that you had enjoyed your room and that you had a pleasant experience with our staff. We will mention this to our staff members, who we are sure will be grateful of your words. Once again, we do apologize for any inconvenience with the vending machine and your TV remotes. It has been wonderful to have welcomed you and we hope to see you again in the future.Kind Regards,Travelodge by Wyndham Parksville

6/10 Okay

Stephanie

Stayed 2 nights in Jan 2024
Response from Travelodge by Wyndham Parksville on Jan 25, 2024
Dear Stephanie,Thank you for rating your recent stay at our hotel. We are saddened to know, with your rating of 3/5, that your experience had not been fully satisfying. We would love to hear ways in which we could have bettered our services to have improved your time here. It has been wonderful to have welcomed you and we hope to get another chance in the future, to better serve you.Kind Regards,Travelodge by Wyndham Parksville

8/10 Good

Sara

Traveled with family
Liked: Room comfort
Average stay but no pool
A very average experience. We were in town visiting family so we didn’t spend much time in the hotel. We saw very few staff members around but we didn’t really need anything so it was fine. Rooms and linens were clean but the bathroom was dated and in need of an update. Water pressure was very bad. Pool was closed which we weren’t informed of before arriving. Breakfast choices were very limited with the only hot option being waffles.
Stayed 3 nights in Jan 2024
Response from Travelodge by Wyndham Parksville on Jan 13, 2024
Dear Sara,Thank you for commenting on your recent stay at our hotel. It saddens us know that your experience had not fully met your expectations. We sincerely apologize for the pool having been closed for renovations at the time of your stay. We also would like to apologize for your bathroom having been outdated and the issues with the water pressure. Currently, we are renovating our hotel to give it the upgrades and fresh look it needs and deserves. Once again, we do sincerely apologize for any inconveniences during your time at our hotel. It has been wonderful to have welcomed you and we hope to see you again in the near future.Kind Regards,Travelodge by Wyndham Parksville

4/10 Poor

Adrian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we entered our hotel room for the first time (december) it was like walking back outside. It was very cold. Could they not put some heat to the rooms they know will be occupied ?! Toilet seat was loose and toilet tank plunger was stuck open. Little things like this speak to the staff and managements give a $H!T factor. Continental breakfast was nice. Hotel is showing its age, although it looks like they may have done some upgrades to the first floor. Fantastic location if you want to be close to a Fantastic beach
Stayed 1 night in Dec 2023
Response from Travelodge by Wyndham Parksville on Jan 1, 2024
Dear Adrian,Thank you for sharing your recent experience at our hotel. We are saddened to know that your experience had not met your expectations. Firstly, we would like to sincerely apologize for your heater having not been turned on prior to arrival. We have spoken to our housekeeping staff to ensure this does not happen again in the future. We also apologize for the issues you had faced with the toilet in your room. Currently, we are working on renovating our entire hotel to give it the upgrades and fixes it needs and deserves. We are glad to hear that you had enjoyed our continental breakfast and that our location had been convenient for you. Once again, we do sincerely apologize for any inconveniences during your stay with us. We hope to get another chance in the future to better serve you. Kind Regards,Travelodge by Wyndham Parksville

4/10 Poor

Mary

Traveled with family
Liked: Cleanliness, room comfort
Family
Average, we wanted to swim but it did not say the pool was under maintenance. Overall stay was good.
Stayed 2 nights in Dec 2023
Response from Travelodge by Wyndham Parksville on Dec 5, 2023
Dear Mary,Thank you for sharing your recent experience at our hotel. We sincerely apologize for any inconveniences with our pool and hot-tub having been closed for renovations. At the time of the closure, we did cross off the pool from our list of ammenities and have posted a closure time frame under the "temporary closures section". We do apologize if this had been missed at the time of booking. It excites us to hear that the rest of your stay had been a good one! Once again, we apologize for any inconveniences with the renovations during your stay. It is our hope to get another chance in the future to better serve you. It has been wonderful to have welcomed you.Best Regards,Travelodge by Wyndham Parksville

10/10 Excellent

Reina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in was handy after an evening event. Staff were pleasant and efficient. Continental breakfast was great. Clean, quiet and convenient.
Stayed 1 night in Nov 2023
Response from Travelodge by Wyndham Parksville on Nov 29, 2023
Dear Reina,Thank you for sharing your recent experience at our hotel. We are excited to know that your experience had been a good one! We are especially glad we were able to accommodate a late check-in time that worked with your prior plans! It has been wonderful to have welcomed you and we hope to see you again in the near future.Kind Regards,Travelodge by Wyndham Parksville

8/10 Good

Gary

Stayed 2 nights in Nov 2023
Response from Travelodge by Wyndham Parksville on Dec 20, 2023
Dear Gary,Thank you for rating your recent stay with us. We are glad to know, with your rating of 4/5, that your experience at our hotel had been satisfactory. We would love to know ways it which we could have improved our services to have enhanced your experience. It has been wonderful to have welcomed you and we hope to see you again soon!Best Regards,Travelodge by Wyndham Parksville

4/10 Poor

christopher

Your pool is under construction and was not advertised as such update your website
Stayed 3 nights in Nov 2023
Response from Travelodge by Wyndham Parksville on Nov 23, 2023
Dear Christopher,Thank you for commenting on your recent experience at our hotel. We are saddened to hear that your experience had not met your expectations. At the time our renovations started, we did remove the pool/spa from our list of ammenities as well as add a temprary closure notice for the gym facility. We apologize if you had missed this information.It is our hope to get another chance in the future to better serve you.Best Regards,Travelodge by Wyndham Parksville

8/10 Good

Frances Jane

Stayed 2 nights in Nov 2023
Response from Travelodge by Wyndham Parksville on Nov 23, 2023
Dear Frances Jane,Thank you for rating your recent experience at our hotel. We are happy to know, by your rating of 8/10, that you ahd enjoyed your time at our hotel. We would love to hear ways in which we could have improved our services to have made your stay a 10/10 experience. It has been wonderful to have welcomed you and we hope to see you again in the near future.Best Regards,Travelodge by Wyndham Parksville

10/10 Excellent

Susie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. We needed a place to spend the night during our travels. Excellent customer service. Had a cute little breakfast bar. would stay here again.
Stayed 1 night in Nov 2023
Response from Travelodge by Wyndham Parksville on Nov 18, 2023
Dear Susie,We appreciate you taking your time and sharing your recent experience at our hotel. We are excited to hear that your stay had been a good one! Here at Travelodge Parksville we strive to meet and exceed our guests' expectations and we are glad to hear that your experience with our staff had been satisfactory. We will share your feedback with our staff who, we are sure, will be motivated by your words. It has been wonderful to have welcomed you. We look forward to seeing you again in the future.Best Regards,Travelodge by Wyndham Parksville

10/10 Excellent

Claire

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a reasonably priced hotel, this property exceeded my expectations. The room was very clean and included an updated bathroom with lovely shower. The bed was a king and very comfortable, and the hotel was quiet despite being full of young hockey players. Staff was very welcoming and polite.
Stayed 1 night in Nov 2023
Response from Travelodge by Wyndham Parksville on Nov 14, 2023
Dear Claire,Thank you for sharing your recent experience at our hotel. We are excited to hear that your experiencehad been a good one! We are especially glad to hear you ahd found our hotel to be quiet and clean. Also, that your experience with our staff had been as friendly as ours had been with you! It has been a pleasure to have welcomed you and we hope to see you again in the future.Best Regards,Travelodge by Wydnham Parksville

10/10 Excellent

Jaclyn

Stayed 1 night in Nov 2023
Response from Travelodge by Wyndham Parksville on Nov 14, 2023
Dear Jaclyn,Thank you for rating your recent experience at our hotel. We are glad to know, with your rating of 10/10, that you experience had been a good one! It has been wonderufl to have welcomed you and we hope to see you again in the near future.Best Regards,Travelodge by Wyndham Parksville

8/10 Good

Dennis

Check in and check out was reasonable; the complimentary breakfast was nice: the toilet faculty had something to be desired especially if one has limited physical abilities .. the low level of the toilet must have been designed for children not very comfortable
Stayed 1 night in Nov 2023
Response from Travelodge by Wyndham Parksville on Nov 7, 2023
Dear Dennis,Thank you for sharing your recent experience at our hotel. We sincerly apologize that you had found the toilet in your room had been too low. We are glad to hear however that you had enjoyed our continental breakfast in the morning and were satisfied with the check-in/out process. Once again, we do sincerely apologize for any inconveniences with the toilet in your room. It has been a pleasure to have you stay with us. We hope to see you again in the future.Best Regards,Travelodge by Wyndham Parksville

10/10 Excellent

Kirstyn

Stayed 1 night in Nov 2023
Response from Hotel Management on Nov 25, 2023
Dear Kirstyn,Thank you for taking the time to post a review of your recent stay with us. We are glad to read that you enjoyed your experience at our hotel. It was a pleasure to accommodate you and hope to see you again in the near future.Kind regards,Travelodge by Wyndham Parksville.

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Travelodge by Wyndham Parksville on Nov 7, 2023
Dear Jeremy,Thank you for sharinf your recent experience at our hotel. It excites us to know, with your rating of 10/10, that you experience had been satisfactory. It has been wonderful to have welcomed you and we hope to see you again in the future.Best Regards,Travelodge by Wyndham Parksville

6/10 Okay

Gordon

Traveled with partner
Liked: Cleanliness
The inside was clean and comfortable, staff was helpful and the breakfast was good and appreciated. However the outside needs a lot of work on it and that makes it look dowdy and unattractive.
Stayed 2 nights in Oct 2023
Response from Travelodge by Wyndham Parksville on Nov 2, 2023
Dear Gordon,Thank you for sharing your recent experience at our hotel. We are sorry for the current state of our building's exterior. Currently, we are working on renovating the entire hotel to give it the upgrades and fresh look it needs and deserves. We are glad to hear that you had found the inside of the hotel to be clean and comfortable and that you had enjoyed our free continental breakfast in the morning. Once again, we do apologize for any inconveniences during your stay. It has been wonderful to have welcomed you.Best Regards,Travelodge by Wyndham Parksville

6/10 Okay

Jessica

Traveled with family
Disliked: Amenities
We booked this hotel for the pool and hot tub. Only after we arrived, were we told it is closed for service. Even the scrolling sign outside advertised the pool and hot tub are open. Would have been better to let people know at the time of booking.
Stayed 1 night in Oct 2023
Response from Travelodge by Wyndham Parksville on Nov 2, 2023
Dear Jessica,Thank you for commenting on your recent experience at our hotel. We sincerely apologize for the closure of the pool and hot tub due to renovations. We hope that we can get another chance in the future to better serve you. Best Regards,Travelodge by WYndham Parksville

4/10 Poor

Arash

Stayed 1 night in Oct 2023
Response from Travelodge by Wyndham Parksville on Nov 18, 2023
Dear Arash,Thank you for rating your recent stay at our hotel. We are sorry to know, with your rating of 2/5, that your experience had not met your expectations. We would love to hear ways in which we could have improved our services to provide a better stay for you. It has been wonderful to have welcomed you and we hope to get another chance in the future to better serve you. Best regards,Travelodge by Wyndham Parksville

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is showing its age and needs renovating but the staff were friendly, the rooms were clean and a reasonable value for what we paid
Stayed 3 nights in Oct 2023
Response from Travelodge by Wyndham Parksville on Oct 18, 2023
Dear Kevin,Thank you for sharing your recent experience at our hotel. We appreciate all guests' feeback good or bad, so we know in which areas to improve. We do apologize for the current state of our hotel. Currently, we are renovating the hotel to give it the upgrades and fresh look it needs and deserves. Once again, we do apologize for any inconveniences with the state of our hotel. It has been wonderful to have welcomed you and we hope to see you again in the near future.Best Regards,Travelodge by Wyndham Parksville

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff excellent
Stayed 2 nights in Oct 2023
Response from Travelodge by Wyndham Parksville on Oct 14, 2023
Dear Jeffrey,Thank you for leaving a review of your recent stay with us. We hope you did have a good time staying, we also hope to see you again in the near future.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Travelodge by Wyndham Parksville on Oct 11, 2023
Dear Philip,We appreciate you rating your recent stay with us. We are glad to know you had enjoyed your time at our hotel. It has been wonderful to have welcomed you and we hope to see you again in the near future.Best Regards,Travelodge by Wyndham Parksville

8/10 Good

Mona

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Travelodge by Wyndham Parksville on Oct 18, 2023
Dear Mona,Thank you for rating your recent stay at our hotel. We are glad to know, with your rating of 4/5, that you had a satisfactory experience at our hotel. We would love to hear ways in which we could have improved our services to have provided you with a better stay. It has been wonderful to have welcomed you and we hope to see you again in the future. Best Regards, Travelodge by Wyndham Parksville

4/10 Poor

Robert J C

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is now a dump !!!! Peeling paint, dirty carpets, rotting timbers, exposed siding..I'm sorry but this hotel is in need of a major refurbishment. It's not worth the nightly price and we won't book here again if the hotel property is not improved
Stayed 3 nights in Oct 2023
Response from Travelodge by Wyndham Parksville on Oct 11, 2023
Dear Robert,Thank you for sharing your recent experience at our hotel. We apologize that your experience did not meet your expectations. Currently, we are renovating our hotel to give it the upgrades and fresh look it deserves. We sincerely apologize for any inconveniences during your stay. It has been wonderful to have welcomed you. Best Regards,Travelodge by Wyndham Parksville

2/10 Terrible

Carlo

Disliked: Cleanliness, property conditions & facilities
No towels in the pool area
Stayed 2 nights in Sep 2023
Response from Travelodge by Wyndham Parksville on Oct 4, 2023
Dear Carlo,Thank you for commenting on your recent stay at our hotel. We are sorry to know, by your rating of 1/1, that your had not enjoyed your experience with us. We do not have towels located in our pool area however, as stated at the time of check-in, we do have towels available for guests at the front desk. We apologize for any inconvenience with this matter and we hope to get another chance to better serve you in the future. Best Regards,Travelodge by Wyndham Parksville

6/10 Okay

Kitty

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The continental breakfast was good - make your own waffles! However the beds were very uncomfortable and squeaky. The pool and hot tub were unusable due to too many chemicals, which too bad because the main reason I booked this hotel instead of another was that it had a hot tub.
Stayed 1 night in Sep 2023
Response from Travelodge by Wyndham Parksville on Oct 4, 2023
Dear Kitty,Thank you for sharing your recent experience at our hotel. We are saddened to know that your experience had not met your expectations. Our maintenance staff doed check the chemical readings of both the pool and hot-tub multiple times a day to ensure the safety of our guests. We do apologize if the chemicals in the pool had been too strong for your comfortablity however, the chemicals had been balanced in accordance to PoolSafeBC during the time of your stay. We would like to sincerely apologize that your beds had not been comfortable for you and that they had been sqeaking. We have informed our management team of this issue as to ensure that it can be solved as quickly as possible. We are glad to know you had enjoyed our free continental breakfast in the morning. Once again, we do sincerely apologize for any inconveniences during your stay with us. It has been wonderful to have welcomed you. Best Regards,Travelodge by Wyndham Parksville

10/10 Excellent

Hailey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the staff love this hotel our home away from home
Stayed 2 nights in Sep 2023
Response from Travelodge by Wyndham Parksville on Oct 4, 2023
Dear Hailey,Thank you for sharing your experience at our hotel. We are excited to hear that your experience with us was as plesant as ours had been with you! It is always a pleasure to have you stay with us and we look forward to your next stay! Kind Regards,Travelodge by Wyndham Parksville

8/10 Good

Noeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the late check in. Friendly staff. Was a great little room and the breakfast was good!
Stayed 1 night in Sep 2023
Response from Travelodge by Wyndham Parksville on Sep 30, 2023
Dear Noeline,Thank you for sharing your recent experience at our hotel. We are happy to hear that your stay with us had been a good one! We are especially glad that you had a friendly experience with our staff and that you had enjoyed our continental breakfast in the morning. It has been wonderful to have welcomed you and we hope to see you again in the future.Best Regards,Travelodge by Wyndham Parksville

6/10 Okay

Darryl B

Liked: Cleanliness, staff & service, room comfort
Parkviiiie
Outside needs some updating. Price seemed high for the overall quality
Stayed 1 night in Sep 2023
Response from Travelodge by Wyndham Parksville on Sep 27, 2023
Dear Darryl,Thank you for commenting on your recent stay at our hotel. We are saddened to know that your experience had not met your expectations. Currently, we are working on renovating our hotel to give it the fresh look and upgrades it needs and deserves. We sincerely apologize for any inconveniences during your stay. It has been a pleasure to have acommodated you. Best Regards,Travelodge by Wyndham Parksville

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and bad
Room was fine. Breakfast, not so good. Could do better for a Wyndham property.
Stayed 1 night in Sep 2023
Response from Travelodge by Wyndham Parksville on Sep 27, 2023
Dear Guest,Thank you for sharing your recent experience at our hotel. We are saddened to know that your experience did not meet your expectations. We are sorry you were not satisfied with our breakfast in the morning. The items we provide is according to Wyndham brand standards, however we would which food items could be included to better our service. Once again, we do sincerely apologize for any inconvenience with the breakfast in the morning. It has been wonderful to have welcomed you.Best Regards,Travelodge by Wyndham Parksville

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It's a simple older facility but still has a pool and jacuzzi. Staff were great.
Stayed 3 nights in Sep 2023
Response from Travelodge by Wyndham Parksville on Sep 27, 2023
Dear Mike,Thank you for sharing your recent experience at our hotel. We are happy to hear that your experience had been a good one! We are especially glad to know that your experience with our staff was as pleasant as ours was with you. It has been wonderful to have welcomed you and we hope to see you again in the future.Best Regards,Travelodge by Wyndham Parksville

6/10 Okay

David, Vancouver

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was fine for this 2 star hotel, the staff were pleasant… but the common areas were dirty and unkempt. We stayed because they advertised a gym… and it was neglected and inoperable.
Stayed 1 night in Sep 2023
Response from Travelodge by Wyndham Parksville on Oct 28, 2023
Dear David,Thank you for writing a review of your stay with us. We apologize for the common areas being dirty, and the fitness room being inoperable. Fortunately, we are currently renovating the fitness room. Which we will also be replacing the equipments. Hopefully you can give us another chance in the future.

10/10 Excellent

Silviu

Business traveler
Liked: Staff & service
Needs a refresh of everything
Stayed 1 night in Sep 2023
Response from Travelodge by Wyndham Parksville on Sep 23, 2023
Dear Silviu,Thank you for sharing your recent experience at our hotel. Here at Travelodge Parksville, we value each guest's feeback, good or bad, so we know in which areas to improve. Currently, we are working on renovating our hotel to give it the upgrades and fresh look it deserves. It has been wonderful to have welcomed you and we hope to see you again in the near future. Best Regards,Travelodge by Wyndham Parksville