Ratings based on 31 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Tasmania
Great location, close to the lakePosted Jul 20, 2014
Enjoyed our stay, staff very helpful would thoroughly recommend this hotel. Rooms were very clean and fully equipped with all that we needed.
for Everyoneby A verified traveler
Excellent hotel with easy access to subwayPosted Jun 17, 2014
Pros: Location, Top floor restaurant view, comfort
This was an extremely convenient location for sightseeing. We were on the 11th floor and so very little street noise.
for Business Travelersby Aaron from PA
Excellent hotel choicePosted May 29, 2014 on Hotels.com
Everything about the hotel was excellent - the great location, the quality of the room, and the location. The only warning is that the restaurants are expensive; you may be best eating out at a local restaurant instead.
for Everyoneby Nai Loo Ong from malaysia
Hard bedPosted May 17, 2014
I had requested a hard bed and they fix up one exactly what i wanted. Very thoughtful that they had prepared for such request. Many hotels will tell you all their beds are similar without trying to oblige you. I had requested a room with colder aircon and they gave one too. Thank you Lakeview Xuanwu
Recommendedby A verified traveler
i was upgraded!Posted Apr 11, 2014 on Hotels.com
Beautiful hotel in a good location. It never hurts the experience when you get an upgrade either. Be sure to take a quick stroll to the lake.
Recommendedby TIANCHI from Nanjing
Posted Jan 17, 2014 on Hotels.com
for Shoppingby Murray from New Zealand
Good location right beside metro stationPosted Nov 4, 2013 on Hotels.com
Good hotel but no lakeview unless you are given a room on al least floor 10. Airconditioning temperature could not be lowered below about 20 making sleeping alittle difficult. Good hotel if you can get a good room below 520CNY
for Everyoneby Karl from Sunnyvale, CA
Perfect location, solid choice.Posted Nov 1, 2013
Pros: Location and service staff.
Cons: Room fixtures and maintenance.
Location: A laundry service, 24 hour "diner", and Starbucks are around the Corner. While not on the lake, the hotel is pretty darn close. Hunan Road is nearby.
Service was excellent, you call and they answer! Towels, iron, ice, laundry... it all happens very quickly, impressively so. Check in was super easy. English was no problem. We booked a suite which slept 3 people (when using a rollaway). The beds were excellent (firm) but the room was warm. Someone told us they shut off the AC during fall and winter months; our trip was in October. That might be fine for lower floors, but we were towards the top and hot air rises. After a warm shower, the room was pretty warm and opening the windows didn't help much. The hotel is well situated near the lake, right on a subway line near a station, and 2 stops from the main train station. It is also around the corner from Hunan Road - a major shopping area. We had them do some laundry which was rather expensive but convenient and returned the same day. BTW, it turns out a Fornet location is right around the corner on Hunan Road which is probably the cheaper laundry option - I just didn't know until it was too late. Honestly, the hotel in general is excellent, but I found the fixtures in our particular room to be a bit worn. Water faucets were loose, the bathroom door latch was near end-of-life, the room's door hinge was pulling away from the frame. The details... Would I stay here again? Yes.
for Business Travelersby A verified traveler
Posted Oct 1, 2013 on Hotels.com
for Couplesby Fern Jee from California
Good locationPosted Sep 26, 2013 on Hotels.com
Great location. Bathtub needs work. Customer service needs to improve their English.