Front of property

Reviews of Nanjing Kaibin Apartment-Xinjiekou Kairun Branch

3 out of 5
Nanjing Kaibin Apartment-Xinjiekou Kairun Branch
No.132 Zhongshan Rd, 6th Flr, Rm 606, Xuan Wu District, Nanjing, Jiangsu

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 49 reviews" "
Rating 8 - Good. 24 out of 49 reviews" "
Rating 6 - Okay. 12 out of 49 reviews" "
Rating 4 - Poor. 5 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Michille

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
1-Week Stay in Nanjing
Overall, we had a pleasant stay here. The washer/dryer was a godsend and allowed us to pack light for our 2-week trip to China. The manager's office was a little off-putting with the clutter. We had trouble finding the building and when we tried to call to get directions, the phone number didn't work.
Stayed 6 nights in Jan 2020

10/10 Excellent

Honey, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment-style hotel located in the city
The room was very spacious and comfortable. They graciously upgraded us for no charge to a room with a computer too. The lady at the front desk was super nice as well and accommodating. Boyfriend had left a shirt at the hotel and they called him offering to send it to him after we left which was a kind gesture and an extremely pleasant surprise as most hotels wouldn't bother with such a service. Location wise, it was right smack in the centre of the city and there was a bus stop right outside the hotel, which meant that going anywhere was simple and fuss-free. There was a mall right beside the hotel and other famous shopping centres were also close by, all within a 15 minutes walking distance. Love this place and would definitely recommend it to anyone who is in the Nanjing area!
Stayed 2 nights in Aug 2018
Response from Sabrina on Aug 31, 2018
感谢您的入住和反馈,您的满意是我们不懈的追求,期待您再次光临,谢谢

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay but wouldn't recommend
This is an apartment not a hotel. The room is not clean but not terrible to stay in if the location is close to your planned outings (eg if you work in the central business area). The location isn't great for tourist spots.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great location and very dirty
I wouldn't recommend this hotel. The location isn't too bad because it is close to metro line 1 but it is a bit of a trek to any of the attractions. The hotel is not clean. Housekeeping does come in everyday but they do not clean anything - they just swap out towels (some days you get one clean towel, some days two, and a few days they didn't change the towels) and leave bottles of water. I was in Nanjing for over 1 month and I chose this hotel because I could walk to work. It isn't terrible for the price but if you can afford a bit more there are much nicer hotels in the area. If you're here for the sites this probably isn't a good location because you will spend most of your time traveling to the sites. The staff do not speak English. There is wifi in each room but it is not very reliable.

8/10 Good

Jocelyn, NYC

Liked: Staff & service, room comfort
great Nanjing apartment
great value (once you find it, which is a bit challenging). but overall it was spacious and comfortable. It has amenities for long stay, such as washer and kitchen appliances.

6/10 Okay

PK, TH

Good location
We had some difficulties finding the hotel, had to call the hotel several times. It was located on the 6th floor of an apartment building. Overall it is a budget hotel in a good location and the room had all the facilties we need.

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Room comfort
Nanjing tourist visit
A great apartment hotel for its price. Room space was great and better than expected. For non Chinese speaking tourists it can be a little tricky. The location is perfect, but the front desk is hard to find if you expect a regular hotel front desk style. It's located on the 6th floor and the manager doesn't speak english. You need cash for deposit. Expect the room to be a bit dusty.

8/10 Good

Robert, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nanjing for Less
I read the reviews on this hotel before I booked it, I would suggest thoroughly reading them too. Room - 606 is where the hotel office is. The manager does not speak English, have a "How to speak Chinese" book handy. 1. Show him your reservation number and name. 2. He will copy your passport (Chinese procedure) 3. You will give him a few hundred yuan as deposit (you get it back for checkout) 4. You will get your room key, the WiFi password is on there. The hotel is an apartment building where they rent out the rooms as hotel rooms, but some are actual apartment tenants. Be courteous and friendly. The remotes for the A/C only work if you stand directly underneath them and then point the remote right up to it. There is a water heater control in the bathroom, 50 or 60 C is sufficient for hot showers, and the number will go down as the hot water is used up. There are no utensils/pots/pans in the kitchen, you can walk south on the main road to Xinjiekou and buy some at Walmart if you want to cook something. Also, Walmart has real cheeses and there is an "expensive" store in the basement of Deji Plaza that has many foreign products and foods, it costs a lot for China, but if you really want something, like salad mix, they have it. Good luck, have fun, be conscious of the culture and automobiles.

8/10 Good

Jorge, Jintan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Location
This Appartment Hotel is perfectly located in downtown. The same building where Mc Claren and Lambourghini have their Show Rooms. The apartments are perfectly equipped for long stays. Great view through the window. The best time of this hotel is definitively over but the clean rooms the friendly personal and the location make this place recommendable for long or short stays.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The office was dark and not easily found. The Room is wonderful and recommended. The location is excellent!

8/10 Good

Jenny, Sydney, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Close to main shopping district
The staff doesn't speak much English at all, luckily we had 2 broken mandarin speakers that managed to communicate with them. There's no clear sign of the apartments either, it seemed like the business operated in a few floors of this residential building. The check in was in one of the rooms on level 6. We were really confused by the address details at first but at least the check in process was easy once we got there. The bathroom could have been a bit cleaner, there was dust piled in corners but overall our stay was pleasant.

6/10 Okay

Verified traveler

Liked: Room comfort
Great location
It quite a good apartment, it very near a lot of eatery places, it near a very famous shop, selling cakes

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap hotel in a best location
The location is the heart of town, lots of shopping area around this place,metro is in walking distance.other than that nothing to mention about this apartment.the office room is one of the apartment (606). It is a good spacious room but the maintenance is not that great.

10/10 Excellent

Victor Ibanez, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xinjiekou shelter
Overall good hotel, location is near xinjiekou main avenues, though was a little bit difficult to locate, (no adds or signs showing the hotel) when finally arrived was very much comfortable and cozy. I am definitely booking this hotel next time.

8/10 Good

Jim, Vancouver, WA, USA

Liked: Staff & service, property conditions & facilities, room comfort
Great Place to Stay Once You Find It...
The best features: Kitchen, view, downtown location, washer/dryer in the room, free fast internet, nice shower, close to subway. It was great to be able to cook some meals instead of always having to eat in restaurants. Being able to do laundry in the room was also a plus. Shopping was very convenient. Some issues: Hard to find the entrance, dusty closet shelves, DVD player parental lockout, minimal cooking utensils, no oven. The taxi driver dropped me off at the given address around 11PM but I could not locate the entrance. There was no big sign showing the Kaibin name on the building. For your reference: It is in the same building as the Lamborghini dealership, on the opposite side of the building from the Subway sandwich shop. The office is located in room 606, not in the ground-floor lobby. The concierge from the nearby Cumberland hotel kindly took me to the office, otherwise I wasn't sure what I was going to do since my cell phone didn't work there. The office hours are limited so if you arrive very late, you may not be able to check in. There was a doorbell on the office so perhaps you could get some help after hours, I'm not sure.

6/10 Okay

Annette

Disliked: Staff & service
Knowledge of Chinese Language Required
If you stay here, you must speak some Chinese to communicate with the hotel staff. I arrived late at night (midnight). The person working did not know I was coming & could not find any record for me. I requested a room with a computer. He quickly prepared a room for me but it had a broken toilet seat. The kitchen did not have any supplies for cooking except a hot water pot. I requested supplies but never received them. Two days later, they moved me to another room but this one did not have a computer. The upside is there is a working washing machine. The apartment is hard to find but in a good location of town.

6/10 Okay

Miho

Traveled with family
Disliked: Cleanliness
周边环境很好
Stayed 4 nights in Jan 2024

8/10 Good

Weii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離地鐵珠江路4號出口很近,服務人員很熱情。房間整體一般。
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Jiwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋고 남경 최대 시내인 신지커우와도 가까운 숙박업소 재방문의사 100%
공항에서 전철로 꼬박 약 1시간 20분 걸린듯 하고 남경 지하철 1호선 珠江路 주장루역 4번출구에서 레알 가까움 걸어서 5분정도? 채 안걸리는 수준이며 Kairun Jincheng 건물이 총 4개가 있으니 건물에 꼭 132 号라고 써있는 건물을 가야함 로비에 경비아재들있고 카드를 대야만 엘레베이터가 운행됨. 경비 아재가 카드를 대줄 것임. 6층가서 606호에서 직원에게 체크인 할때, 엘레베이터 이용카드 디파짓 100위안을 걸게됨. 방문은 카드가아닌 도어락 비번으로 열게됨. 방은 가성비 정말 좋고 집같이 편하고 호텔과 달리 넓고 창문도 커서 밖도 잘보이고 아늑함 재방문 의사 100% 임 공항갈때는 새벽 4시에 숙소앞에서 택시잡았는데 180위안 나왔고 약 40분정도 걸렸던듯
Stayed 1 night in Feb 2019
Response from sabrina on Feb 26, 2019
感谢您的入住和评价 您的满意是我们最大的满足 期待您再次光临

4/10 Poor

Verified traveler

Stayed 1 night in Oct 2018
Response from Sabrina on Jan 5, 2019
感谢您的入住,希望给我们提出宝贵意见,祝您生活愉快

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
很髒 全身癢
Stayed 2 nights in Aug 2018
Response from Sabrina on Aug 29, 2018
非常抱歉没有让您满意,我们的公寓是按正规的程序清洗和消毒布草设施的,您反映的皮肤敏感问题,我们将会展开调查,目前没有收到同期其他客人的反映,给您带来不便非常抱歉,祝您生活愉快

6/10 Okay

sandy, suzhou

Liked: Staff & service
Disliked: Cleanliness
地點位置佳!但清潔很待加強
地點位置很好,櫃檯人員也很有耐心為你解說。不過房間內的衛生實在很不好,甚至在廁所的角落裡發現煙蒂。房間角落也有很多灰塵屑屑沒有打掃乾淨。要是房間內的整潔度可以在提升的話。我絕對會大力推薦這個地方。
Stayed 1 night in Jun 2018
Response from 销售部 on Jul 31, 2018
感谢您的意见,我们非常重视您提出的问题,会加强管理

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
so so..
The place is difficult to find a place with the address provided and they don't accept foreign credit card. Any visitor must pay in cash or pay in advanced through reservation website.
Stayed 10 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
比较难找
酒店入口在一个商场背面,没有明显标识,要先上到好像6层找到一间办公室一样的房间办理入住,感觉有点不方便,但办理入住的小哥还是很nice的。酒店房间比较大,性价比不错,但觉得清洁度一般。
Stayed 1 night in Aug 2017
感谢您的入住和评价,我们是酒店式公寓,为使得客人私密性得到保证,没有在街面上悬挂显眼的招牌,并且安装了电梯控制卡,需要刷卡上电梯,避免了闲杂人等在公寓内进出。您反映的问题我们非常重视,会加强和改善。再次感谢您的入住和评价,期待您再次光临。

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
部屋は綺麗で立地が良いわりに宿泊費が安く、急に予約でき、使い勝手が良い。ただ鍵が破損しているなど設備はいまいち。従業員と中国語で交渉する必要あり。

8/10 Good

SEUNG MIN

Liked: Staff & service, property conditions & facilities, room comfort
괜찮은 아파트먼트
전체적으로 만족합니다. 청소상태만 개선된다면....

8/10 Good

SEUNG MIN

Liked: Property conditions & facilities, room comfort
중산로에서 생활하기엔 딱좋은..
현재 1달째 숙박중인데 번화가라 그런지 주변에 마트 및 식당도 많고, 쇼핑하기도 용이한 지역 객실 내 청소상태만 개선되면 불편한점 전혀없음.

8/10 Good

SEUNG MIN

Liked: Staff & service
가격대비 괜찮은 숙박시설.. 다만 청소상태가 좀 아쉽긴함..
숙박은 괜찮은듯.. 청소상태가 좀 아쉽긴함...

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

8/10 Good

JIN WHAN

Liked: Staff & service, property conditions & facilities
체크인이 6층이라서 처음에 못 찾음.

8/10 Good

SEUNG MIN

Liked: Staff & service, room comfort
가격대비 굿
번화가라 그런지 주변에 마트 및 식당이 많아서 살기편함

10/10 Excellent

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推荐
人性化服务,我们定得迟,但是酒店看到确认单就让我们入住了,再自行与网站确认,这个服务质素对于疲惫的我们,很赞,值得推荐或者再住!

6/10 Okay

HONGYI

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
地理位置佳,设施服务差
公寓的地理位置非常的好,就在市中心,离珠江路地铁站大约10分钟步行距离。但是位置不好找。服务人员服务意识较差,对着我吐烟圈,差评。房间不是很干净,走廊里更是都是装修的残余。

8/10 Good

Yeong Rog

Liked: Room comfort
Disliked: Cleanliness
위치와 가성비로 가는 호텔
1. 장점 1) 가격이 비교적 저렴하고, 방이 비교적 넓습니다. 2) 난징시내(신지에커우) 근처라 쇼핑 및 식사가 매우 용이하며, 교통도 편리합니다. 2. 단점 1) 처음에 찾아가기가 쉽지 않습니다만, 이건 적응되면 괜찮습니다. 2) 청소를 깨끗하게 해 주지 않으시는 느낌(벽면에 먼지가 그대로..)이며, 전반적으로 매우 깨끗하다는 느낌은 받지 못했습니다. 3. 총평 : 그럼에도 불구하고 위에 언급한 장점 때문에, 재 투숙 의사는 있습니다.

8/10 Good

Nan-hung, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很適合居遊!
很適合居遊!

8/10 Good

Wei Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

hungwen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HSUEH JUNG, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
公寓型態提供的家具設備適合長時間居住者
公寓型態提供的家具設備適合長時間居住者 , 但環境與客房內的灰塵需再清潔加強 ! 還有入口處真的很不好找 .

10/10 Excellent

Pingping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

noleesoon, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쇼핑과 즐길거리가 가까운곳에
요금은 좋은것 같습니다. 들어갈때의 안내문구를 설치해 주셨으면 합니다. 같은건물인데 출입구가 달라 찾기가 어려웠습니다. 청결상태는 대체적으로 좋았으나, 수건은 습한지역이라 그런지 냄새가 나는것 같습니다. 그외에는 대체적으로 좋았습니다.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

6/10 Okay

Pentti K., Suomi

Disliked: Staff & service
Tilava huone, plussaa oli pyykinpesukone/kuivaaja-yhdistelmä. Sen sijaan paikan löytäminen on erittäin vaikeaa, hotelli sijaitsee korkean rakennuksen kahdessa kerroksessa, ja hotellin nimeä ei näy missään. Onneksi taksikuski tarpeeksi kyseltyään vei meidät oikeaan paikkaan. Henkilökunta ei osannut englantia emmekä me kiinaa, mutta meitä kohdeltiin ystävällisesti ja asiat selvisivät. Sijainti mainio, lyhyt matka metroasemalle.

6/10 Okay

Verified traveler

Disliked: Staff & service
困ったこと
フロントがないためチェックインがすぐにできませんでした。 近くにいる人を捕まえて聞きましたがこのホテルのことを誰も知りませんでした。 エクスペディアに連絡を取っていただいた後に1階で関係者らしき人にあって部屋に案内されました。言葉が話せないとなかなかむずかしいと思いました。 部屋はきれいなほうでした。 インターネットも使えますが、自分のPCを接続しようとすると設定をしないといけないのですが設定方法を書いた用紙がなく、案内をしてもらった人に設定をしてもらいました。