Terrace/patio

Reviews of Hotel Campanile Nantes Centre - Saint Jacques

3 out of 5
Hotel Campanile Nantes Centre - Saint Jacques
16 Boulevard Emile Gabory, Nantes, Loire-Atlantique

Reviews

8.4

Very Good

Rating 10 - Excellent. 380 out of 1000 reviews" "
Rating 8 - Good. 481 out of 1000 reviews" "
Rating 6 - Okay. 91 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tudor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in ideal location
This hotel is just off the perifique and on the bus route into the city. Only unfortunate thing was that the menu for dinner was very much the same for 2 nights
Stayed 3 nights in Oct 2023
Response from Frederic H on Oct 13, 2023
Thank you for your comment. All the team of Campanile is happy to have received you. Have a nice day!

10/10 Excellent

Tudor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is well located. Not far out of town and close to the perefique. Staff are very helpful and it has free secure parking
Stayed 1 night in Sep 2023
Response from Frederic H on Sep 11, 2023
Thank you very much for your comment. All the team of Campanile is happy to have received you. See you soon in Nantes!

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nantes visit
Good hotel for the price with car parking. A fast transit ride from downtown. Big bathroom, not so big double bed - might be the european standard. Restaurant on site but not other dining option unless you go downtown where there are plenty.
Stayed 2 nights in Sep 2023
Response from Frederic H on Sep 6, 2023
Dnaiela, Thank you very much for your comment. All the team of Campanile is happy to have received you. See you soon in Nantes!

10/10 Excellent

John

Stayed 1 night in Aug 2023
Response from Frederic H on Aug 29, 2023
John, Je vous remercie pour votre chaleureux commentaire. Votre satisfaction est une vraiment belle récompense pour nos équipes. Au plaisir de se revoir

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, a bit of a walk to the city centre but good public transport close to the hotel. I would recommend for a short stay in Nantes
Stayed 2 nights in Aug 2023
Response from Frederic H on Aug 16, 2023
Nicholas,Thank you for your comment. All the team of Campanile is happy to have received you. Have a nice day!

10/10 Excellent

Susan

Stayed 1 night in Aug 2023
Response from Frederic H on Aug 10, 2023
Susan, Je vous remercie pour cette note, votre satisfaction est une belle récompense pour nos équipes. Excellente journée à vous et à bientôt !

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Stay and a Great Value
I was surprised considering the location how quiet my room was. Very comfortable bed. The staff was excellent. I did not eat at the hotel and due to the location, food was difficult to find.
Stayed 1 night in May 2023
Response from Frederic H on May 10, 2023
Thank you very much for your comment Christopher. All the team of Campanile is happy to have received you. See you soon in Nantes!

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Frederic H on May 24, 2023
Danny, Je vous remercie de nous faire part de votre avis par le biais de cette note. Sachez que nous restons à votre écoute pour rendre votre prochain séjour encore plus agréables. Belle journée à vous et à bientôt!

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere
People at the hotel really friendly and excellent service. Lunch was delicious. Room very spacious
Stayed 1 night in Dec 2022
Response from Frederic H on Jan 5, 2023
Thank you for your comment Adriana. All the team of Campanile is happy to have received you. Have a nice day!

10/10 Excellent

Marijke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure parking was good
Stayed 1 night in Dec 2022
Response from Frederic H on Dec 23, 2022
Thank you for your comment. All the team of Campanile is happy to have received you. Have a nice day!

10/10 Excellent

JD, VALRICO

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice, clean property and what one would expect.
Stayed 1 night in Sep 2022
Response from Frederic H on Oct 3, 2022
Je vous remercie pour cette note JD, votre satisfaction est une belle récompense pour nos équipes. Excellente journée à vous et à bientôt

8/10 Good

Dean

Stayed 1 night in Sep 2022
Response from Frederic H on Sep 13, 2022
Je suis heureux de lire que vous avez apprécié notre établissement, un grand Merci! Au plaisir de vous accueillir de nouveau sur Nantes!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Frederic H on Sep 7, 2022
Andrew, Je suis heureuse de lire que vous avez apprécié notre établissement, un grand Merci! Au plaisir de vous accueillir de nouveau sur Nantes!

6/10 Okay

Lesley

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good position and breakfast choice good. Bathroom had bad smell of drains, which staff did try and remedy by pouring cleaner down, but this did not help. Obviously this is something they were already aware of.
Stayed 1 night in Jun 2022
Response from Frederic H on Jun 27, 2022
Dear traveler, We regret not being able to fully meet your expectations.Any team Campanile Nantes Centre St Jacques is at your service for another trip to Nantes. Thank you again for your very constructive comments. Have a good day.

8/10 Good

Greg

Stayed 1 night in Mar 2022
Response from Frederic H on Mar 9, 2022
Greg, Je suis heureuse de lire que vous avez apprécié notre établissement, un grand Merci! Au plaisir de vous accueillir de nouveau sur Nantes!

10/10 Excellent

Minkailu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Frédéric H. on Nov 5, 2021
Cher Voyageur, je vous remercie pour cette note, votre satisfaction est une belle récompense pour nos équipes. Excellente journée à vous et à bientôt !

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Great hotel good breakfast
Stayed 2 nights in Jun 2021
Response from Frederic H on Jul 5, 2021
Je suis ravi que vous ayez passé un agréable moment parmi nous et espère avoir le plaisir de vous accueillir à nouveau sur Nantes! Au plaisir,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2021
Response from Frederic H on Mar 22, 2021
Je vous remercie pour cette note, votre satisfaction est une récompense pour nos équipes. Bien cordialement.

8/10 Good

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Frederic H on Oct 7, 2020
Erwan, Nous sommes ravis que votre séjour dans notre établissement vous ait été agréable et nous vous remercions vivement de vos commentaires. Nous espérons vous recevoir très prochainement. Bien cordialement.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Frederic H on Sep 2, 2020
Je vous remercie d’avoir choisi notre établissement pour votre séjour ainsi que d’avoir pris le temps de nous faire part de votre satisfaction. Au plaisir de vous accueillir de nouveau. Bien à vous.

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near airport
Great location helpful staff and good food
Stayed 1 night in Feb 2020
Response from Frederic H on Feb 14, 2020
Thank you for your comment. All the team of Campanile is happy to have received you. Have a nice day!

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019
Response from Frederic H on Nov 21, 2019
Je vous remercie de nous faire part de votre avis par le biais de cette note. Sachez que nous restons à votre écoute pour rendre votre prochain séjour des plus agréables. Bien cordialement.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but terrible food in restaurant..
Room was good. Food was terrible. Over cooked cold chicken breast. Over cooked disgusting vegetables. Staff did not seem to care. Breakfast was good.
Stayed 1 night in Sep 2019
Response from Frederic H on Oct 4, 2019
Dear traveler, We regret not being able to fully meet your expectations.Any team Campanile Nantes Centre St Jacques is at your service for another trip to Nantes. Thank you again for your very constructive comments. Have a good day.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced stopover
The room was very comfortable and the only problem was a noise (quite loud) which seemed to be wind blowing through some sort of slatted panel outside above the window. It wasn't a particularly windy night and I would hate to think how noisy it would have been if it was.
Stayed 1 night in Sep 2019
Response from Frederic H. on Oct 1, 2019
Thank you very much for your comment. All the team of Campanile is happy to have received you. See you soon in Nantes!

4/10 Poor

Natalie, CA

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
They lock the front door at night and it took a good 5 minutes of ringing the doorbell and pounding on the door for them to Open it. This was around 11 pm
Stayed 1 night in Aug 2019
Response from Frederic H on Sep 3, 2019
Dear traveler, We regret not being able to fully meet your expectations.Any team Campanile Nantes Centre St Jacques is at your service for another trip to Nantes. Thank you again for your very constructive comments. Have a good day.

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2019
Response from Frederic H on Aug 29, 2019
Etant dans une démarche d’amélioration constante, les avis de nos clients sont les bienvenus c'est pourquoi j'aurai voulu connaitre vos remarques. Le confort et le bien être de nos clients est une priorité pour notre établissement. Au plaisir de vous accueillir de nouveau. Bien à vous.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Frederic H on Aug 29, 2019
Merci pour vos remarques, source permanente d’amélioration de notre accueil. Toute l'équipe du Campanile Nantes centre st jacques reste à votre service pour un prochain séjour à Nantes. Bien à vous.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient position for our needs.
We booked this hotel as an overnight stop. The room was fine, clean, with a large bed and good shower room. Free parking and Air Conditioning. There is a bus stop across the road from the hotel, so getting into the City Centre is easy. The restaurant menu was limited. We often book Campanile hotels as they offer an omelette and fries which is suitable for a Vegetarian, but this one didn't, so we had to go into town. I asked for a room away from the main road, so it was very quiet.
Stayed 1 night in Aug 2019
Response from Frederic H on Aug 26, 2019
Dear traveler, We regret not being able to fully meet your expectations.Any team Campanile Nantes Centre St Jacques is at your service for another trip to Nantes. Thank you again for your very constructive comments. Have a good day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good low cost accommodation. Excellent customer service.
Stayed 1 night in Aug 2019
Response from Frederic H on Aug 8, 2019
Thank you for your comment. All the team of Campanile is happy to have received you. Have a nice day!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Frederic H on Jul 31, 2019
Bonjour,Nous vous remercions pour votre avis et sommes heureux d'avoir rendu votre séjour des plus agréables.Au plaisir de vous accueillir de nouveau.Bien à vous.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with on-site parking and very friendly staff.
Stayed 1 night in Jun 2019
Response from Frederic H on Jul 17, 2019
Thank you for your comment. All the team of Campanile is happy to have received you. Have a nice day!

8/10 Good

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shuttle so it was an expensive cab ride. Clean, quiet, comfortable room though. Good value.
Stayed 1 night in Jul 2019
Response from Frederic H on Jul 8, 2019
Thank you for your comment. All the team of Campanile is happy to have received you. Have a nice day!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Welcoming staff in reception and helpful with travel & local area.Good location...few minutes ride on tram to the Chateau and park. Had buffet meal in the restaurant and unfortunately the hot food had dried up however the starters & deserts were good. In future would go for something freshly cooked. Shower door in en suite didn't close properly & sink water slow to drain...just a bit of maintenance needed. Best rates are for weekend stay. All in all enjoyable & served it's purpose.
Stayed 1 night in Jun 2019
Response from Frederic H on Jun 13, 2019
Thank you very much for your comment. All the team of Campanile is happy to have received you. See you soon in Nantes!

6/10 Okay

Verified traveler

Stayed 3 nights in May 2019
Response from Frederic H on Jun 7, 2019
Nous vous remercions de l'intérêt que vous portez à notre établissement. Vos observations sont sources d'amélioration sur la qualité de notre prestation et de nos services. Toute l'équipe du Campanile Nantes centre st jacques reste à votre service pour un prochain séjour à Nantes. Bien à vous

8/10 Good

Chris, London

Traveled with partner
Liked: Cleanliness, staff & service
Basic, though clean and convenient for shops. Breakfast was nice though Air conditioning didn’t work.
Stayed 2 nights in May 2019
Response from Frederic H on May 21, 2019
Chris, Thank you for your comment. All the team of Campanile is happy to have received you. Have a nice day!

4/10 Poor

demet

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not recommended!!
I was not really happy with the attitude of the hotel staff. Majority of them were not very friendly I must say and not helpful at all. They do not make any effort to solve any problems or help you with any question you may have. Not a pleasant stay unfortunately which doesn't encourage me to stay in there again. I believe that definitely they need to develop their service quality.
Stayed 1 night in Apr 2019
Response from Frederic H on May 7, 2019
Dear traveler, We regret not being able to fully meet your expectations.Any team Campanile Nantes Centre St Jacques is at your service for another trip to Nantes. Thank you again for your very constructive comments. Have a good day.

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019
Response from FREDERIC H on May 5, 2019
Je vous remercie pour cette note, votre satisfaction est une belle récompense pour nos équipes. Bien cordialement.

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stop over
Overall it was a good stay. Only problem was that the double room had only one bath towel and no hand towel. The same in the second room for my son. The buffet of starters was excellent but the hot buffet not recommended. By 8pm there were no vegetables left and the meats other than the joint were dry and tired. The breakfast buffet had big empty dishes by 9.15 and breakfast was served til 10. The hotel itself was exceptionally good pity about the food
Stayed 1 night in Apr 2019
Response from FREDERIC H on May 3, 2019
Thank you for your comment. All the team of Campanile is happy to have received you. Have a nice day!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Frederic H on Mar 9, 2019
Je vous remercie pour cette note, votre satisfaction est une belle récompense pour nos équipes. Bien cordialement.

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2018
Response from Frederic H on Nov 7, 2018
Dear traveler, We regret not being able to fully meet your expectations.Any team Campanile Nantes Centre St Jacques is at your service for another trip to Nantes. Thank you again for your very constructive comments. Have a good day.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The hotel is near the mall which has the only Starbucks within 50 miles. Honestly the cafes are way better and have fresh pastries being made hourly. Unrelated topic, the gas station next to the hotel is tricky and you must be careful because they charge your credit card 120.00 euros no matter what. I was told it’s to make sure you have enough money.
Stayed 2 nights in Oct 2018
Response from Frederic H on Oct 18, 2018
Dear traveler , thank you for taking the time to give us your opinion about your stay in our hotel. We regret not being able to fully meet your expectations. Always concerned about the well -being of our clients, we send our review at the diferent teams. Any team Campanile Nantes Centre St Jacques is at your service for another trip to Nantes. Thank you again for your very constructive comments. Have a good day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly we really enjoyed this hotel. The staff was very nice. It was very affordable, fun colors, the room was nice and clean. The air conditioner worked well. Free wifi and parking (which was huge in Nantes - a busy city!). We were able to buy a coffee to go in the morning which was great!
Stayed 1 night in Sep 2018
Response from Frederic H on Oct 10, 2018
Dear traveler , thank you for taking the time to give us your opinion about your stay in our hotel. We regret not being able to fully meet your expectations. Always concerned about the well -being of our clients, we send our review at the diferent teams. Any team Campanile Nantes Centre St Jacques is at your service for another trip to Nantes. Thank you again for your very constructive comments. Have a good day.

8/10 Good

John

Good value, but could be much better with effortf
Good value. Clean and spacious room. No place to park to check in. Difficult parking under hotel with convenient elevator to rooms. Understaffed at reception and restaurant. Some garbage in parking lot.
Stayed 1 night in Sep 2018
Response from Frederic H on Sep 19, 2018
Dear traveler, We regret not being able to fully meet your expectations.Any team Campanile Nantes Centre St Jacques is at your service for another trip to Nantes. Thank you again for your very constructive comments. Have a good day.

8/10 Good

Christine, Berlin

Liked: Staff & service, property conditions & facilities
Great breakfast, great restaurant for dinner. Location is right at the bus stop to down town and close to the airport bus.
Stayed 2 nights in Sep 2018
Response from Frederic H on Sep 19, 2018
Thank you for your comment. All the team of Campanile is happy to have received you. Have a nice day!

10/10 Excellent

TomH, Shipley, UK

Liked: Cleanliness, staff & service
Great Position, Great Value
We used this hotel for an overnight stay prior to flying out of Nanates Atlantique. Chosen to give us a chance to look at Nantes itself, the hotel filled the bill perfectly. It is a typical Campanille standard so facilities are limited but completely predictable and well executed.
Stayed 1 night in Aug 2018
Response from Frederic H on Sep 4, 2018
Thank you for your comment. All the team of Campanile is happy to have received you. Have a nice day!

10/10 Excellent

Yiu Man, London

Unbeatable value !
Great hotel, good service & pricing,free parking, nice breakfast.
Stayed 1 night in Aug 2018
Response from Frederic H on Aug 30, 2018
Thank you very much for your comment. All the team of Campanile is happy to have received you. See you soon in Nantes!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for centre and great value
A modern and comfortable hotel. Good value stay just outside city centre. Bus for centre stops outside. Bike hire a 10 minute walk away. It’s my second visit but won’t. Be my last.
Stayed 1 night in Jul 2018
Response from Frederic H on Aug 22, 2018
Thank you for your comment. All the team of Campanile is happy to have received you. Have a nice day!

10/10 Excellent

Liz, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel - perfect for a family
Lovely welcoming staff. The room was clean and tidy. The beds were extremely comfortable. The breakfast was superb!
Stayed 1 night in Aug 2018
Response from Frederic H on Aug 24, 2018
Je vous remercie de nous faire part de votre avis par le biais de cette note. Sachez que nous restons à votre écoute pour rendre votre prochain séjour des plus agréables. Bien cordialement.

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Frederic H on Aug 24, 2018
Je vous remercie d’avoir pris le temps de nous faire part de votre avis suite à votre séjour dans notre hôtel. Nous espérons avoir le plaisir de vous revoir lors d'un futur séjour. Cordialement.