Reception

Reviews of Seven Urban Suites Nantes Centre

Seven Urban Suites Nantes Centre
10 rue Konrad Adenauer, Nantes, Loire-Atlantique

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 577 reviews" "
Rating 8 - Good. 203 out of 577 reviews" "
Rating 6 - Okay. 47 out of 577 reviews" "
Rating 4 - Poor. 13 out of 577 reviews" "
Rating 2 - Terrible. 3 out of 577 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yigao

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facility with heartwarming staff. Highly recommend it.
Stayed 1 night in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities
good hotel close to downtown Nantes
Stayed 1 night in Mar 2024

10/10 Excellent

Jackie

Stayed 3 nights in Sep 2023
Response from Relation_Client on Sep 19, 2023
Un grand merci pour cette superbe notation !Nous espérons vous accueillir de nouveau dans un futur proche.L'équipe du Seven Urban Suites

10/10 Excellent

MARTIN-PAUL, Oklahoma City

Stayed 6 nights in Jun 2023
Response from Relation_Client on Aug 29, 2023
Merci pour cette superbe note. Nous espérons vous revoir très prochainement. L'équipe du Seven Urban Suites

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean basic accommodations with option for minimal food preparation/serving.
Stayed 1 night in May 2023
Response from Relation Client on Jul 11, 2023
Merci pour cette superbe notation ! L'équipe du Seven Urban Suites

8/10 Good

P A

Stayed 2 nights in Aug 2022

10/10 Excellent

Rochelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hôtel, great location.
Stayed 2 nights in Jul 2022

10/10 Excellent

sylvia

Traveled with group
Liked: Cleanliness, property conditions & facilities
The staff were amazing and so helpful. Would definitely book a room here again.
Stayed 5 nights in Jun 2022
Response from Service Réception on Jun 20, 2022
Dear Sylvia, We would like to thank you for taking the time to share your impressions with us after your recent visit to our hotel. We sincerely hope to have the pleasure of welcoming you soon.

8/10 Good

Andre, Mascouche

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would recommend it
Stayed 2 nights in May 2022
Response from Relation_Client on May 30, 2022
Thank you for your feedback. Regards

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Stayed 1 night in Feb 2022
Response from Service Réception on Apr 11, 2022
Cher Client, Merci beaucoup de partager votre expérience. Nous espérons vous revoir bientôt à l'hôtel. Bien à vous

8/10 Good

David

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021
Response from Service Réception on Apr 6, 2022
Cher Client, Nous vous remercions pour votre retour, Au plaisir de vous revoir. Bien Cordialement.

8/10 Good

Britt

Traveled with family
Liked: Cleanliness, room comfort
Pleasant stay
A pleasant stay. Comfortable and affordable.
Stayed 1 night in Aug 2021

8/10 Good

Martine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fact that we had lots of space and a full kitchen. There is a supermarket right next door so it is easy to prepare some meals. Our room was very quiet and comfortable. This is a very high quality property. All the staff were very friendly and helpful.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a residential area a short tram ride - or a long but pleasant walk - from the centre of town. It is close to the river where there are lovely walking/jogging paths. I booked a Business Double room that had everything I needed for a comfortable three night stay, including a well-equipped kitchenette-in-a-cupboard. (The property also has in-house dining.) I enjoyed staying at Seven Urban Suites.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 7 nights in Sep 2019

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
A comfortable nights sleep very quiet room service everyday lacks a few amenities breakfast expensive but overall we were pleased with are stay.
Stayed 12 nights in Aug 2019

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable choice
Good hotel, not that central
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, not too far from city centre. Clean, modern room. Free parking on the street in the summer.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Smoky room. Changed quickly, but not near other room (v inconvenient for family). Great staff.
Stayed 1 night in Aug 2019

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent place to stay when visiting Nantes and the Machine Museum Good parking facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Ezhr s

Stayed 2 nights in Jul 2019

10/10 Excellent

Severine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stay. Very friendly and helpful staff on arrival; clean and modern room with mini kitchen area. Very convenient parking (€13 for 24 hrs). Good breakfast buffet with large selection. 15 mn walk to historic city centre.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from Relation_Client on Jun 27, 2019
Merci pour cette belle notation. Cordialement, Amelie | Relation Client

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from Relation_Client on Jun 26, 2019
Merci pour cette belle notation, Amelie | Relation Client

6/10 Okay

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Relation_Client on May 13, 2019
Merci pour cette superbe notation. Cordialement, Amelie | Adjointe de direction

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Relation_Client on Apr 25, 2019
Merci pour cette superbe notation ! Cordialement, Amelie | Relation Client

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019
Response from Relation_Client on Apr 3, 2019
Merci pour cette superbe notation ! Cordialement, Amelie | Relation Client

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about it. . . . . .
Stayed 2 nights in Feb 2019
Response from Guest_Relation on Mar 15, 2019
Thank you so much for your feeback. We hope to see you soon. Regards, Amelie | Guest Relation

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2018
Response from Relation_Client on Dec 13, 2018
Merci pour cette belle notation ! Cordialement, Amelie | Relation Client

6/10 Okay

philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Relation Client on Nov 14, 2018
Nous vous remercions pour votre notation. Cordialement, Amelie | Relation Client

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
An excellent choice for our visit to Nantes to see L'isle des Machines (albeit that the elephant was in for a MOTusk that week). All staff were very helpful and friendly which was much appreciated as was the recommendations to a local restaurant. Carpark very convenient - at a price of about £11.75 overnight - and a good breakfast. This was far and away the best modern accommodation that we had in our 14/15 night stay in France.
Stayed 1 night in Sep 2018
Response from RELATION CLIENT on Nov 8, 2018
Dear David, Thank you so much for your nice comment ! Best regards, Amelie | Guest Relation

10/10 Excellent

Lynn, Brunswick, Georgia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, attractive room with convenient mini-kitchen facilities, fashionable appointments, and clean, attractive bathroom. Located near public transportation and shops for food and beverage purchases. Staff is particularly friendly and attentive.
Stayed 8 nights in Aug 2018

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A modern hotel at the center of Nantes
We stayed at Nantes overnight to see the local museums. The hotel was modern and generally well-kept, with friendly staff.
Stayed 1 night in Jul 2018
Response from GuestRelation on Aug 14, 2018
Thank you Alexandre for your nice comment. Regards, Amelie | Guest Relation

10/10 Excellent

Michael, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern apartments, great location
We stayed here for two nights, it’s an easy walk 10-15 minute walk across bridge to heart of town, bike station and supermarket 50m away. Clean modern apartment. The WiFi was very poor but other then that it was amazing.
Stayed 3 nights in Jul 2018
Response from Relation Client on Jul 18, 2018
Dear Michael, We would like to thank you for taking time to share us your feedback. It is a real pleasure to learn that you enjoyed your stay with us. We look forward to the opportunity of welcoming you back in the near future! Regards, Amelie | Guest Relation

8/10 Good

Adrian, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel
Simple hotel, clean and friendly. Good location and parking is good and secure
Stayed 1 night in Jan 2018
Response from Relation_Client on Jan 30, 2018
Thank you Adrian. We hopeto see you very soon. Regards, Amelie | Guest Relation

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights in Nantes
Fantastic stay from start to finish. Checking in was a breeze, the room was in fantastic condition and well designed, the breakfast was awesome and the staff were amazing, helping me wherever they could. I was travelling for business, so this spot was ideally located for transport as well as being a great space to unwind. A short walk to a decent sized shopping mall.
Stayed 2 nights in Dec 2017
Response from Amelie Joubioux on Dec 26, 2017
Dear Lars, Thank you so much for writing us a review. It was a pleasure to read that you enjoyed your stay with us. We would love to host you again anytime you are in Nantes ! Regards, Amelie | Guest Relation

10/10 Excellent

Patrick, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy-peasy in Nantes
My wife and I had to visit Nantes several times recently for medical reasons and picked 7 Urban Suites for its central location and facilities. Spacious, squeaky clean room with a wonderful little kitchenette, nice breakfasts and very secure parking made every stay very easy when trying to make extended appointments in the city centre. The staff were very helpful and friendly and in our time off we found the Old City an interesting and friendly place to mooch. St Peter's Cathedral at its centre is about a 20 to 30 minute walk. Restaurants are a good walk too but buses and trams stop outside the door all the time. Food to heat and eat in our room was also easy to find (one good bistro/shop was next door). If the hotel management ever read this the only improvement we could suggest would be a couple of chairs that were a bit more comfortable than the ones provided, particularly as many guests, like us, eat and chat in their rooms for quite long periods. Otherwise it was near perfect.
Stayed 1 night in Nov 2017
Response from Amelie Joubioux on Nov 14, 2017
Dear Patrick, We were really pleased that you enjoyed your stay with us, the comfort of the facilities and most importantly the service we provide you with. We are looking forward to welcoming you again for your next Nantes trip. Kind regards, Amelie | Guest Relation

10/10 Excellent

Mary , saint louis missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Nantes
My stay in this hotel was pleasurable. The room was nice and quiet. The staff was nice. Check in was effortless. It was close to the tram and bus lines.
Stayed 4 nights in Aug 2017
Response from Cyril DAVID on Sep 4, 2017
Dear Madam, Dear Mister, Thank you for your kind review. We are delighted to see that you enjoyed the overall experience in Seven, service and accomodations that our hotel had to offer. We hope to welcome you back again soon! Sincerely yours. Cyril DAVID

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'd Stay Again For Sure
Perfect. Just what we needed. Excellent room, air conditioner could be a bit cooler is the only negative. Not far to walk into main historical centre, cycle paths everywhere and a ten min walk to connect to the "Green Line" which travels around Nantes for about 16kms. Its a big day. Loved having the little kitchen area - specially with a fabulously huge supermarket 5mins walk away. Have to say, the food supplied at the hotel looked pretty good, and not overly expensive. We were just too tired at the end of the day to eat there. The bloke who checked us in couldn't have been more helpful - the rest of the staff weren't bad as well :)
Stayed 2 nights in Aug 2017
Response from Amelie Joubioux on Sep 4, 2017
Dear Guest, Thank you very much for this comment, it is really precise and helpful for our internauts! We are pleased to know you appreciated your stay at Seven Urban Suites, it is important for us to discover your feedback, we try to make the best service for our guests. We hope to welcome you again for a next stay in Nantes! Warm regards, Cyril DAVID

10/10 Excellent

Tony, Wales UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seven Urban suites Nantes
Good city centre location. Very helpful staff . Car parking charged for but secure. Bus stop very close
Response from Relation Client on May 9, 2017
Dear Tony, thank you for your comments. We hope to welcome you very soon. Best regards, Amelie | Guest Relation

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean value hotel
Hotel was very good value for money - staff were friendly, room was clean and tidy, in fact I've stayed in more expensive hotels and had worse service and they've been lower in their standards. If I return to Nantes this is an ideal value hotel that is not too far from the centre.
Response from Amelie Joubioux on Mar 20, 2017
Dear Client, A big thank you for choosing Seven Urban Suites and for giving us such a wonderful score and evaluation. We are delighted to read that you appreciate our the hotel. We hope to welcome you back again soon ! Best regards, Amelie | Guest Relation

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, quiet and spacious hotel.
Pleasant stay near bakery. Only 15 minute walk to city centre.
Response from Carlyne on Aug 12, 2016
Dear Guest, We are pleased to read your nice comment and are really glad you enjoyed your stay here at Seven Urban Suites. We will welcome you with pleasure for a next stay in Nantes, thank you for your feedback. Sincerely, Carlyne Customer Service

6/10 Okay

Sheri, Southlake

Not a place for a family vacation stop.
This hotel is just "okay". It's clean, but it is not located walking distance from any of the cool parts of Nantes. On the map it looks close enough, but we had to drive instead of walk. The bathroom is clean, but the towels are thin. The breakfast in the morning could have been fantastic but there were too many people and not enough food- so the coffee machines ran out- and the buffet was low on food. It does have a neat concept in the restaurant for business travelers. You can "take away" your meal in mason jars- so if you are here for work, I can envision how nice a quick but good dinner in your room would be. It's just not a place for a family vacation stop.
Dear Sheri, Thank you very much for the time past to leave this comment. We have considered your remarks and we thank you for this, it permits to improve all time our quality of service. For your information, we propose two types of rooms well equiped: confort room (24m²) and appartment suites (36m²) which is much adapted for family (the bedroom is separated from the living room). We stay of course at you disposal for any information you need. Sincerely, Carlyne Customer Service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay with easy access to centre
Stayed at another hotel down the road and this one was 100 percent better. Rooms nicely decorated in a quiet area. It appears the building is new. Staff were extremely helpful.
Response from Amelie Joubioux on Jul 16, 2016
Dear Guest, We are very affected to read your nice feedback and to hear our hotel is "100 percent better"! We really appreciate to know our staff has helped you to spend a good time with us. We hope to welcome you again for a next stay in Nantes. Very sincerely, Carlyne Customer Service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and friendly
Very friendly staff and very modern hotel with good location just on the edge of the centre of town
Response from Amelie Joubioux on Jul 16, 2016
Dear Guest, Thank you for your comment left, we are glad to hear you spent a good time at Seven Urban Suites and we look forward to welcome you again soon. Warm regards, Carlyne Customer Service

10/10 Excellent

Liz, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, just a long walk to city centre.
Wonderful suite, everything provided (except a tea towel for the dishes). Easy accessible parking. Just a bit of a rum location and a long walk to the lovely centre of Nantes. Shame there are only two of these hotels. The other is in Marseilles. Nice breakfast to set you up for the day. Would definitely stay again.
Response from Carlyne on Jun 29, 2016
Dear Liz, It is a real pleasure to read your comments, it helps our cybernauts for their future stay to come here! We are really pleased you have spent a nice time with us and in the city of Nantes. For your information, the hotel is well served by the public transports (busway along the hotel). It is located 1km from the city center. We hope to welcome you again soon, Very sincerely, Carlyne