Ratings based on 12 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Lovely cottages,great location and the staff greatPosted Oct 30, 2013
Pros: Location, Staff, full kitchen
Location: On the pier, lots of shopping and activity, restaurants. Perfect place to stay
Came end of season and it was just lovely. Everything was perfect except the bed. Now to be fair, I have a sometimes back problem and this mattress was not good in the cottage I was in. I was bent over and hurting the entire time but really, it has to be a great mattress for it not to do that. Will return..
for Everyoneby Eileen from Catskill, NY
Right on the waterPosted Sep 29, 2013
Pros: Clean, plain, well equipped. AC, TV in both bedrooms. Queen and 2 twin beds, very comfortable. Dining area. Small but clean bathroom.
Cons: Fix the Wi-Fi. Frustrating not having it. Put hooks in the only bathroom, to hang up robes and cosmetic travel bags.
Location: Don't go to the Hopper restaurant, even though they give you a coupon. Unless you want to pay high prices for small portions.
We arrived and were immediately upgraded to a larger cottage. The hostess was excellent, so kind and helpful.
for Everyoneby Jen from Massachusetts
Location!!!!!Posted Jul 11, 2013
Pros: Location!!! Amazing!
Cons: A little better view from our room, but otherwise, perfect!
Location: Right on the docks near town.
The staff is amazing, amenities are great. Enough towels for a family of 4...we were only 2! The woman at the front desk was so helpful!!
for Everyoneby Jazz
Convenient, charming and sooo NantucketPosted Jun 27, 2013
I could have moved in for the entire summer! The staff from office check in to beach bus driver were all sweet, helpful and so relaxed! The cottages are in the heart of Nantucket and right on the water... Harbor views. We enjoyed coffee on our cozy patio surrounded by sea roses and lilies... The Young Hero Cottage.... Linens were crisp and cool, full kitchen if you really want to cook and a view out of every window! Even beautifully blooming window boxes! Walk to everything or take a complimentary bike and ride! Classy vaca!!!!
for Familiesby A verified traveler
nantucket dreamPosted Jun 22, 2012
My family and I loved our stay at the cabins. The location was beautiful, right in the center of town, yet we had the ability to sit outside by the docks and watch the boats. The beds and linens were clean and comfortable. Special dog treats were given to our dog and all the staff members had a smile on their face while offering terrific suggestions for dinner and places to go. The beach bus was a great asset, we used it to take 3 trips to different beaches. Having towels and beach chairs for all of us was terrific.
by Alan from New York
Disappointed in NantucketPosted Jun 18, 2012
Pros: views of the wharf and harbor
Cons: spartan decor, lack of amenities
Location: near downtown; too close to oil tanks
This is not a hotel for couples unless they are boaters or bring kids or animals. There are few amenities; no place to work out, no restaurant, limited help for activities. We were told to go to a local gym which charged $30 oer person when we could have used the White Elephant sister hotel for at no charge. Furnishings are old and run down. These cottages are self contained, often upstairs or on two floors. You need to reserve your cottage by name and unless you are knowledgeable, it is easy to rent a cottage that is not to your liking. Then, since other cottages are rented by name, you are stuck. The views are great and there is an advantage of being close to town. Otherwie,. we were disappointed with our 5 day stay.
for Couplesby Bohuna from Perth WA, Australia
Stay in NantucketPosted May 24, 2012
Fantastic location, very friendly staff, nice room. Only refrigerator was too noisy. In season parking could be a problem. Would stay again.
Recommendedby A verified traveler from Boston, MA
Loved it despite Noreaster!Posted Nov 1, 2011
we arrived in Nantucket for a one-night stay which turned into two due to the October Noreaster. Hotel was very accommodating, the next day we could keep our luggage, etc in our room as long as we needed until we decided if we were going to stay over at reduced rate (ferries all canceled). It was a great place to have to stay over, we bought groceries and watched the football game and had dinner in our room, almost like home with the full kitchen and living room, very cozy! Helped that it was the last weekend of the Season, but still, they could have had us check out at 11am, I would definitely go back!
for Couplesby A verified traveler from Phoenix Arizona
Cottages at Boat BasinPosted Oct 11, 2011
Really the facility exceeded our expectations. When they say waterfront they mean it. Our room was in perfect condition with Ice in the Freezer, Coffee and cream ready to go. A full size kitchen with about everything you need. Easy walk to a grocery store, shops and the ferry stop. The Staff was fantastic.. Its owned by the White elephant so you have access to some of their amenities. The Linens and bath products were top notch.
for Familiesby A verified traveler from London,UK
September in NantucketPosted Sep 9, 2011
Great base for us for our short trip to Nantucket - friendly staff, really attractive cottage, bikes available free for us, very central location - will definitely go back!