Exterior

Reviews of White Elephant Hotel

4.5 out of 5
White Elephant Hotel
50 Easton Street, Nantucket, MA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 198 out of 247 reviews" "
Rating 8 - Good. 27 out of 247 reviews" "
Rating 6 - Okay. 14 out of 247 reviews" "
Rating 4 - Poor. 6 out of 247 reviews" "
Rating 2 - Terrible. 2 out of 247 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful in every way!!! Will definitely be back!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff and in walking distance to the shops. The room had a fireplace and balcony overlooking the harbor. Just beautiful.
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

JON, Charleston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch facilities with this property other than being placed in a tent at the Brant Point Grill which was somewhat off putting. It was rather cold and seems odd to still be using it in late October. Still, service and food were outstanding. Staff is amazingly attentive. Room was first class.
Stayed 1 night in Oct 2023

10/10 Excellent

Alison

Stayed 1 night in Oct 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Oct 2023

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

HEATHER R

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Susan, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher, North Falmouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone had been friendly and accommodating from the moment we stepped off the ferry. They met us with a shuttle and we're still here, so far so good
Stayed 1 night in Sep 2023

6/10 Okay

Faith, Greenwich

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful
Stayed 5 nights in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

4/10 Poor

Laurel

Traveled with family
didn’t like the no change or refund policy
Stayed 1 night in Aug 2023

10/10 Excellent

JOhn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Megan

Stayed 4 nights in Aug 2023

8/10 Good

Thalia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

amy, milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is perfection.
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 3 nights in Jul 2023

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Most magical stay ever!! The pool and pool staff are something out of a Hallmark movie. My children had a blast and the adults were very relaxed!!
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Stayed 5 nights in Jul 2023

10/10 Excellent

Louise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Teri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We celebrated our 20th wedding anniversary at the White Elephant and had the best time. It was a lovely hotel staffed with the nicest people. I wouldn't stay anywhere else on the island.
Stayed 3 nights in Jul 2023

10/10 Excellent

Chiara and Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous
Stayed 2 nights in Jul 2023

10/10 Excellent

Jason

Stayed 3 nights in Jun 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Renee

Stayed 2 nights in May 2023

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in May 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
They were a 10 across the board!
Stayed 3 nights in May 2023

10/10 Excellent

Christopher

Stayed 2 nights in May 2023

10/10 Excellent

Kelliann, Loudonville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a beautiful one-bedroom residence with first class amenities like subzero fridge, dishwasher, full dining room table. Although the hotel was being renovated, check in at the inn worked seamlessly
Stayed 2 nights in Apr 2023

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

April

Stayed 2 nights in Oct 2022

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Lovely
Stayed 1 night in Oct 2022
Response from Bettina Landt (General Manager) on Oct 14, 2022
Thank you! We are delighted you loved your stay.

10/10 Excellent

Charlene, Madisonville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful stay. Staff was friendly and amenities were perfect. Will definitely be returning.
Stayed 1 night in Oct 2022
Response from Bettina Landt (General Manager) on Oct 14, 2022
Thank you so much for staying with us. We love hearing about your plans to return and hope to welcome you back soon.

10/10 Excellent

Matthew, Lafayette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and wonderful staff.
Stayed 4 nights in Oct 2022
Response from Bettina Landt (General Manager) on Oct 14, 2022
Thank you! We will share your comments with the team!

10/10 Excellent

Constance

Stayed 3 nights in Sep 2022

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible!
Stayed 3 nights in Sep 2022
Response from Bettina Landt (General Manager) on Oct 14, 2022
Thank you for taking the time to post a review! We will share it with the team!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, stellar service. Will absolutely return!!
Stayed 3 nights in Sep 2022
Response from Bettina Landt (General Manager) on Oct 14, 2022
Thank you for your kind words. We will share them with the team.

10/10 Excellent

Salvatore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 3 nights in Aug 2022

10/10 Excellent

Utpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022