Ratings based on 617 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Andaz

Posted May 2, 2015
Excellent front desk service Breakfast wait was a little longer than expected Overall we had s pleasant stay
5 out of 5
Recommended
for Couples
by A verified travelerfrom Denver, CO

Posted Apr 27, 2015
Pros: Great location, friendly/accommodating staff, very nice room
Location: Easy walking distance to shopping, coffee, wine bars, great restaurants
Went to Napa for touring wineries, wine tastings, relaxing, and eating good food. This hotel provided a great home base for all of our activities.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Very nice stay in Napa

Posted Apr 26, 2015
Macy was a pleasure to deal with. Our check in process took a few minutes, so they gave us a food and beverage credit to use. They had Étude winery there for complimentary tasting. Our room was very nice, but not what we booked on Expedia. I went down and discussed this with Macy and she sorted everything out and put us into the category that we thought we had originally booked. Our new room had a terrace, fireplace and bug soaking tub. Room was very clean and comfortable. We would stay there again without a doubt.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san francisco, CA

Best and most modern hotel in downtown Napa.

Posted Apr 21, 2015
Awesome staff that allowed me to check in early even though they were fully booked. Room was superb (awesone shower) and worth the pretty penny. Wish there was breakfast included but overall had a great time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Cool rustic/modern hotel in Napa

Posted Apr 21, 2015
Pros: Cleanliness, design, location close to farmer's market
Cons: The hallways are a little dark and gloomy. Not like any other part of the hotel.
Location: Farmer's market, downtown Napa.
Had a wonderful stay at Andaz. The staff is very friendly, very laid back. The rooms are awesome and spotless. Lots of exposed wood, wood floors, minimalist design - but still keeps Napa vibe. Breakfast in hotel restaurant/lounge was great. Usual hotel prices. I would highly recommend this hotel. We didn't feel like we needed to upgrade because we liked our room but I'm sure the lofts are stunning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2015
Lovely hotel in the centre of downtown napa. Beautiful rooms and perfect walking distance to restaurants and bars.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Orange, CA

Nice hotel in town center

Posted Mar 31, 2015
We stayed two nights for Napa tour, this hotel is just in the town center near every where if you prefer to visit Napa town which is small and quilt.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 29, 2015
5 out of 5
Recommended
for Couples
by A verified travelerfrom sacramento

stayed here 4 times

Posted Mar 9, 2015
Pros: check in..free parking behind hotel..Napa eateries blocks away...hard wood floors in room. comp.goodies in in room fridge..the view.whats not to like
Cons: better in room menu,,more choices
Location: walk Evey where to find what ever you want..all close by
like all times ive been at this hotel. all was great.... this time i was offered a glass of wine or cold water upon arrival. cool. i had a great time here. i did eat elsewhere but other than that a great stay
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Very nice hotel in downtown Napa

Posted Feb 25, 2015
Pros: Nice rooms, very spacious and well decorated.
Cons: The hotel bar specializes in off brands, so you couldn't get your favorite drink or night cap. Recommend a larger stock.
Location: Located right in downtown. Easy access to many restaurants and small shops. Will be even better after the construction work us completed in Napa.
Overall, stay was excellent. The rooms were comfortable and nicely decorated. The TV and stereo system were nice, not that we spent a lot of time using them. The gas fireplaces made for a nice end to the day. The bathroom design was enjoyable, especially the very large showers with the rain shower design. The free amenities from the mini bar, all non-alchololic items, were appreciated. The decor was very tasteful. The free parking in the parking structure made it very easy to go out for a day of wine tasting. I would definitely stay here again. Issue: The only issue we had during our stay was on the 2nd day. Due to some issues with housekeeping staff, the rooms were not cleaned that day. The hotel made sure to get them cleaned early the next day and comped us breakfast to make up for it. Extra positive: The breakfasts in the restaurant were delicious and the food was very well prepared.