Front of property

Reviews of Brannan Cottage Inn

3 out of 5
Brannan Cottage Inn
109 Wappo Avenue, Calistoga, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 102 out of 122 reviews" "
Rating 8 - Good. 13 out of 122 reviews" "
Rating 6 - Okay. 4 out of 122 reviews" "
Rating 4 - Poor. 1 out of 122 reviews" "
Rating 2 - Terrible. 2 out of 122 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Evelina, Des Moines

It is small but clean and beautiful .
Stayed 1 night in Mar 2024

10/10 Excellent

Audrey

Stayed 1 night in Feb 2024
Response from Coco on Mar 21, 2024
Thanks so much Audrey!We hope to welcome you back in the near future!Warmly,Nicole S

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Brannan. Modern, vintage, chic room. Very clean and the outdoor area is very entertaining. We will be back.
Stayed 1 night in Feb 2024
Response from Coco on Mar 8, 2024
We loved having you both with us last month. Thank you so much Martha, for taking the time to write such a thoughtful, detailed review. here on this platform.I'm also happy that you liked the boutique, historic feel of our Inn, guest rooms and beautiful outdoor areas to relax at after a fun day out in wine country.We hope to have you back very soon! Thanks for being a part of the Brannan Hotels family.Warmly,Nicole S

10/10 Excellent

Janet, Salinas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Coco on Jan 13, 2024
Dear Janet,Thank you for the excellent review on this platform.We are overjoyed to hear that you enjoyed your recent stay at BCI.Looking forward to welcoming you back in the near future.Warmly,Nicole S and the Brannan Hotels team

10/10 Excellent

Irving Gerswin, Patterson

Stayed 1 night in Dec 2023
Response from Coco on Dec 28, 2023
Thank you so much Irving. It truly was such a pleasure meeting you and having you with us. I'm so happy to hear that you enjoyed your stay.We would love to welcome you back for another stay and maybe we can set up that wine tasting next time you're with us:). Thanks again for choosing Brannan Hotels.Warmly,Nicole

10/10 Excellent

nitin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Coco on Dec 14, 2023
Thank you Nitin, I am so happy that you both enjoyed everything. We look forward to having you back in the future.Warmly,Nicole S

10/10 Excellent

KRISTI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down best experience in Calistoga. Been twice this fall and definitely planning to stay again. Nicole IS that girl. The heartbeat of BCI. She makes you feel so at home and nothing is too much to ask.
Response from Coco on Mar 8, 2024
Thank you so very much Kristi! I am truly humbled and feel so much gratitude, thank you for the kind words, especially the heartbeat of the hotelYou are correct, nothing is too much to ask for here! We aim to deliver the highest level of personalized service to make for a special, memorable experience, a home away from home:)I hope you come back very soon, maybe next time stay at our incredible new property, The Lofts.Warmly,Nicole S and the Brannan Family

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Coco on Dec 5, 2023
Thanks Anthony!We are so happy that you enjoyed your stay with us.We look forward to having you back in the future.Warmly,Nicole

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this updated cottage. Fireplace, rain shower, comfortable bed, espresso machine, delicious cafe breakfast, quaint surroundings, helpful, courteous staff. I had no idea where to choose while staying with family in the area, this was a fantastic decision. I won't stay anywhere else now!
Stayed 1 night in Oct 2023
Response from Nicole Stenger on Nov 1, 2023
Thank you for taking the time to write such a wonderful review Victoria. We are so happy to hear that you enjoyed your stay and all the thoughtful touches and amenities. We look forward to welcoming you back, hopefully in the near future.Kindly,Nicole and the BCI family

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from CoCo on Mar 9, 2023
Thanks for taking the time to share your recent stay with us at BCI. We look forward to having you back soon!Warmly,Nicole

10/10 Excellent

Amy

Stayed 3 nights in Dec 2022
Response from Coco on Jan 4, 2023
Amy, Thank you for taking the time to review and share your recent stay. It was a pleasure meeting you all, we hope to welcome you back in the near future.Nicole

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Nicole Stenger on Nov 29, 2022
Thank you so much for taking the time to share with us on this platform. We are most certainly looking forward to welcoming you back to the Napa Valley in the near future.

10/10 Excellent

Philip

Stayed 2 nights in Oct 2022

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel - hidden gem in Calistoga!
One of the best hidden gems in Napa Valley. I’ve stayed at almost every hotel in Napa for business or pleasure and this hotel gets it. They have many features and items in the room that other hotels don’t think of - a cell phone de sanitizing station, a diffuser, heated bathroom floors, heated toilet, waterfall shower, a hair straightener and an ionic hair dryer just to name a few. The bed was very comfortable and the room was easy to access. I also love the adorable courtyard with the fire pit along with the general store and the cafe. I will definitely stay there again!
Stayed 1 night in Oct 2022
Response from Coco on Oct 8, 2022
Ashley,Thank you for taking the time to share your recent stay with us at BCI on this platform. I'm happy to hear that you liked all of the amenities and details that go into making your stay nothing but perfect. We are incredibly grateful for guests like yourself. We look forward to welcoming you back in the near future. Thanks again for choosing BCI.Kindly,Nicole S and the bci family

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brannan Cottage, a great place to stay.
We had a wonderful time at Brannan Cottage. Nicole and the other staff were very nice and made our stay comfortable. The rooms are great and the property has nice patios and areas to relax. We would absolutely return again.
Stayed 1 night in Sep 2022
Response from Coco on Sep 16, 2022
Mr and Mrs Brown,Thank you so much for taking the time to share your recent stay with us at BCI. And thank you for choosing to celebrate your anniversary with us, it was a pleasure meeting you both, I hope to welcome you ba ck in the near future!Nicole Stenger

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet spot in downtown Calistoga.
Brannan Cottage Inn was a wonderful choice. It's on a quiet end of the main street in Calistoga. Just a couple of blocks from all of downtown. Contactless check-in could not have been easier. The room was very comfortable. Our only complaint is that you have to use your own sign in to whatever streaming service you have in order to watch anything on TV. We'd never stayed anywhere that didn't supply at least SOME content. We wanted to relax after a long day of sightseeing and tastings, and had to go through a lengthy process to sign in and then make sure we signed out so no one in the future would have an option of ordering paid programming on our account. Come on, guys. Otherwise, it was pretty close to perfect.
Stayed 2 nights in Aug 2022
Response from Nichole B on Aug 22, 2022
Hi Michael, Thank you so much for your feedback and wonderful review! The info sheet in the room does have the free and no login required apps for easy viewing, as well as, the information about how we log guests out so they do not have to worry about unwanted purchases in the future. I am sorry you missed it. We will definitely make it more easily locatable for our guests so it does not happen again! We hope to welcome you back in the future!

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Perfect!
As a Christmas gift, our kids gave us a gift certificate to enjoy The Wine Train out of Napa. Since we had previously stayed at the Brannan Inn in 2015 and had a pleasant stay, we chose to book again. We were pleasantly surprised to see many fabulous improvements to the Inn. The rooms have been updated and the Inn has been remodeled. We had several meals at Sam's General Store, another change since we had been there. The room was very comfortable, with fabulous bedding and a wonderful bed. I felt like I could melt into the mattress. I rarely use the toiletries provided in hotel rooms, but the ones readily available to us were upscale and well chosen. Nicole, the Inn Keeper, was friendly and helpful, and was always available. I had a few questions while we were there, and she was always quick to answer. We enjoyed our short walks into the town. There were several places to shop and many nice restaurants that served delicious food. From our room, we could hop on our bikes and ride through the vineyards. We discovered many peaceful neighborhoods for sightseeing and discovered that Calistoga is a very lovely town. Overall, I couldn’t imagine a better stay.
Stayed 3 nights in May 2022
Response from Nicole on Jun 12, 2022
Betty, We can't begin to thank you enough for not only staying with us but taking the time to share such wonderful feedback. You were such a delight to host on your recent Napa Valley trip. I am so incredibly happy to learn that you enjoyed all of the little personal touches that went into making your stay perfect. I can't wait to welcome you back to BCI and hopefully in the near future. Kindly, Nicole Stenger and the BCI family

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect couple getaway/ front desk service amazing
Wow- what an amazing cute place. Front desk service A++++++++ The room was cute, heated bathroom floors and heated toilet. Hair dryer and flat iron already in the room which was nice. We also loved taking the bikes for a ride around the hotel and to see the old faithful geyser. We will be back! Loved it.
Stayed 2 nights in Mar 2022
Response from Coco on Mar 22, 2022
Jamie, What an amazing review! You were such a delight to host and such a treat to have around. I absolutely love your pictures that you posted. I can't wait to welcome you back, next time I will have to upgrade you to one of our Fireplace Loft rooms, they are adorable as well. Thanks again for choosing BCI we appreciate guests like you. Kindly, Nicole S

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place to stay. Town and restaurant all easily walkable from location. Attached Sam’s General Store has great coffee and breakfast/brunch.
Stayed 2 nights in Dec 2021
Response from Coco on Jan 8, 2022
Thanks for the wonderful review Nazia! I have to agree, Sam's General Store has such tasty coffee and bites, I am so glad that you enjoyed them. Looking forward to welcoming you back in the near future! Kindly, Nicole S

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic stay! Nicole was friendly and gave us a personal experience, we can’t thank her enough. Loved the location and the room was perfect. Would definitely recommend this property.
Stayed 2 nights in Nov 2021
Response from Coco on Nov 23, 2021
Claire, I can't thank you enough for this wonderful review! It was such a pleasure meeting you both and hosting your stay while in the Napa Valley. I look forward to welcoming you back to Brannan Cottage Inn in the near future. Kindly, Nicole S

10/10 Excellent

Edward

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit! really appreciated the bottle of wine for our 62 anniversary.
Stayed 1 night in Nov 2021
Response from Nicole Stenger on Nov 9, 2021
Edward, Thanks so very much for the wonderful review! It was such a delight to meet you and your wife yesterday. Looking forward to seeing you again in the near future. Kindly, Nicole S

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and comfortable! Delicious breakfast at the on-site coffee shop. Enjoyed walking downtown Calistoga and the surrounding area. A great getaway for our anniversary.
Stayed 1 night in Aug 2021
Response from Nicole on Aug 8, 2021
Thanks for the great review! So happy to hear that you enjoyed your anniversary getaway with us. It was a treat to have you here, we would be delighted to welcome you back.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Amazing stay at Brennan Cottage Inn. EXCELLENT staff, great location and overall very nice place.
Stayed 2 nights in Jul 2021
Response from Nicole on Jul 29, 2021
Thank you so much for staying with us! We are so happy you had a wonderful time! We look forward to welcoming you again soon!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brannan Cottage Inn is a great place to stay in Calistoga. Homey and plush. And Sam's Cafe is a great spot for breakfast or lunch. Within easy walking distance of everything the town has to offer.
Stayed 1 night in Jun 2021
Response from Nicole on Jul 5, 2021
We're so happy that you enjoyed your stay at Brannan Cottage Inn! Looking forward to welcoming you back in the future. Kindly, Nicole

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2021
Response from Eden U. on May 6, 2021
Thank you for your great feedback! We appreciate it.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottage was perfect, trendy, clean, and close to everything! Eden was the perfect host and helped us plan a great weekend!
Stayed 2 nights in Apr 2021
Response from Eden U on Apr 13, 2021
Thank you for staying with us, and for this great review! You're most welcome - please come back soon. Warmly,

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Eden U on Feb 19, 2021
Thank you for the fantastic rating! Please stay again soon.

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great price
Located within walking distance to main shops, in residential neighborhood. Quiet and comfy, nice coffee shop on site.
Stayed 3 nights in Nov 2020
Response from Eden U. on Nov 12, 2020
Thank you for taking the time to post this great review! We look forward to welcoming you again soon. Warmly, Eden

10/10 Excellent

Daniel Z., New York, NY

Liked: Cleanliness
Super great vibe, easy perfect
Really nice, great deal, cool cafe
Stayed 2 nights in Feb 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Eden on Mar 9, 2020
Thank you for the excellent score! We're so glad you had a great stay. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints.
Top notch. Great location. Very clean and comfortable. Eden is lovely. Will definitely return in the future.
Stayed 1 night in Feb 2020
Response from Eden U. on Feb 19, 2020
Thank you for staying with us! We're delighted you enjoyed your stay and appreciate your excellent comments, We can't wait to welcome you back.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean well appointed with everything you need and do not expect! Warm friendly reception from host. Great!!!
Stayed 2 nights in Dec 2019
Response from Eden U. on Dec 24, 2019
Thank you for the wonderful review! We're delighted you enjoyed your stay. Please come back soon. Warmly, Eden

10/10 Excellent

marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored historic cottage
This was such a wonderful place to stay at, it's close to everything you might want to do, see or eat in Calistoga. Room was small as expected from a historic cottage but well appointed. Bathroom is beautiful and with everything you might need for your stay. Bed was very comfortable, temperature is easily adjustable. It's very quiet at night. The cafe is so convenient and serves great Australian coffee. Parking is convenient, just a great overall place to stay at. Staff are wonderful, welcoming and very helpful.
Stayed 3 nights in Nov 2019
Response from Eden U. on Dec 3, 2019
Thank you for staying with us! We truly appreciate your taking the time to write this wonderful review. It's lovely to know you noticed and enjoyed all the little details at our unique property. We're delighted you loved the coffee at our cafe, and our warm hospitality. Please come back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Eden U. on Nov 30, 2019
Thank you for the excellent rating! We appreciate you staying with us and taking the time to leave feedback. Please come back soon!

10/10 Excellent

linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Eden U. on Sep 20, 2019
Thank you for staying with us! We so appreciate your amazing feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Eden U on Sep 6, 2019
Thank you for your great feedback! We appreciate it. We hope to see you again soon.

10/10 Excellent

Philip

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy neighborhood cottage
Charming neighborhood historical site with great blend of modern and rustic touches.
Stayed 1 night in Jun 2019
Response from Eden on Jun 14, 2019
Thank you for staying with us, and for taking the time to write a review! We're delighted you enjoyed our unique property and hope to see you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Helped with a great recommendation for dinner. The rooms are spotlessly clean. Great location.
Stayed 1 night in May 2019
Response from Eden U on May 28, 2019
Thank you for staying with us, and for taking the time to write a review! Your kind comments are truly appreciated. Please come back soon.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calistoga gem
Cozy cottage close to downtown Calistoga but yet removed from any noise. Great accommodations for two.
Stayed 3 nights in Jan 2019
Response from Eden U on Feb 2, 2019
Thank you for your kind comments! We appreciate your taking the time to review us. We look forward to seeing you again soon!

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Eden U. on Jan 29, 2019
Thank you for choosing us and for taking the time to review your stay! We're delighted you enjoyed our small hotel and look forward to welcoming you back soon. Cheers!

6/10 Okay

Max, san rafael, us

Traveled with partner
Liked: Cleanliness, staff & service
Nice location with easy walking to all of Calistoga. Other properties nearby have bicycles available to guests and would think this would be a nice addition especially as this is a premium priced hotel. The name implies that it is cottages but in fact is hotel rooms which have VERY little privacy built into 2 cottages. The walls are paper thin and sound carries to the point that they limit the volume on the TVs. The bonus is you can enjoy your neighbors conversations assuming they are entertaining. :)
Stayed 1 night in Dec 2018
Response from Eden U on Jan 13, 2019
Thank you for staying with us, and for your thoughtful comments on how we can improve. This property is under new ownership, and you'll be glad to know we'll have complimentary bikes available to guests very soon. We'll also better communicate about adjacent rooms to manage guest expectations. When the property was renovated in 2014, soundproofing was done in all rooms. It's unfortunate that your experience seems to have been an anomaly with a noisier than average neighbor, since that's not a comment we've gotten before. Thank you again for taking the time to help make us better. Sincerely,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived Thanksgiving day and the Inn made easy after hour (holiday) check in arrangements for us. The Inn appears to have been recently renovated and the accommodations were very nice. Within walking distance to downtown Calistoga and easy drive to the wine areas. This is a great place for a weekend getaway.
Stayed 2 nights in Nov 2018
Response from Eden U on Jan 13, 2019
Thank you for spending Thanksgiving with us, and for taking the time to write a review! We appreciate your great comments. This landmark hotel is under new ownership, and will be even better the next time you visit. Cheers!

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
This was one of the worst B&B experiences we've ever had.
Stayed 1 night in Nov 2018

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Molly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wine splashed on the room curtin not cleaned Shower floor no very clean Batroom vent drops rusted water when showere steams
Stayed 1 night in Oct 2018

10/10 Excellent

Debbie, Visalia, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was extremely clean and the bed was very comfortable. The staff was helpful and kind. We would recommend the Inn for any overnight or a lovely romantic weekend of wine tasting
Stayed 1 night in Sep 2018

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
Located close to town and wine tasting rooms and restaurants. Nice to sit outside and enjoy the evening using the chairs and tables in the courtyard. Parking in back of the house.
Stayed 1 night in Sep 2018