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Reviews of Napa Inn

3 out of 5
Napa Inn
1137 Warren Street, Napa, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 482 out of 780 reviews" "
Rating 8 - Good. 209 out of 780 reviews" "
Rating 6 - Okay. 61 out of 780 reviews" "
Rating 4 - Poor. 18 out of 780 reviews" "
Rating 2 - Terrible. 10 out of 780 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara, Playa del Rey

Wonderful, historic house close to downtown Napa. A true gem and very memorable place with extremely hospitable staff.
Stayed 2 nights in Apr 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Turret Suite which is quirky to say the least. Located on the third floor of the Inn, it features a bathroom door that is only five feet tall. The bathroom, once you duck and enter is very up to date and has a large free-standing tub. Heat for the suite is provided by a gas fireplace and seating is provided by a kind of permanent table set under a window: the fit was tight for me. Also, I couldn't get the wireless to connect. Now for the good news. The hotel is situated in a very pleasant neighborhood and downstairs living/dining area is lovely. The breakfast staff was warm and wonderful and the breakfast options were scrumptious. This is a place with character that you will remember. We would stay again.
Stayed 2 nights in Apr 2024
Response from Celia, Manager on Apr 17, 2024
Thank you for the kind words. I am glad that you enjoyed your stay. I am sorry that you didn't find the heat and had trouble with the wifi. Our innkeepers would have been happy to help you with that. Please do come see us again.

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing experience. Staff is super friendly. Stayed at the Madeline’s Suite — very cozy, clean and comfortable room. Whirlpool tub is a gem!
Stayed 1 night in Apr 2024
Response from Celia, General Manager on Apr 19, 2024
Thank you so much for the kind words! We hope that you will visit us again soon.

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely, special place in a beautiful quiet neighborhood. The hosts were so charming and the breakfast was delicious.
Stayed 1 night in Mar 2024
Response from Celia, Manager on Apr 17, 2024
Thank you so much for the kind words! We look forward to you visiting us again soon!

10/10 Excellent

La Verne

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and the staff was friendly and inviting. The tub in the Victorian Room was luxurious; just add a bath bomb and you are on your way to heavenly relaxation. The only thing I did not like was that there was no one to greet us when we arrived; we had to wait awhile until staff showed up.
Stayed 1 night in Mar 2024
Response from Celia, Manager on Apr 17, 2024
Thank you so much for the kind review. I am sorry that you had to wait to check-in. There is always an innkeeper here during check-in times, but sometimes a wait is inevitable as innkeepers are checking in other guests. We apologize as we never wish to keep anyone waiting.

10/10 Excellent

Lauren

Stayed 1 night in Feb 2024
Response from Celia, Manager on Apr 17, 2024
Thank you for this great review!

10/10 Excellent

Bob and Debbie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Inn. Everyone is so friendly! You can't beat the location which is an easy walk to downtown. Located in a few nice and quiet neighborhood. The Inn is an historical landmark and well kept. We loved the breakfast options. Delicious! We stayed two nights. One night was a storm but we felt very safe and content there. Our friends stayed one night and loved it as well. The owners/managers are super friendly and helpful. Their other property is across the street, Inn on First, and that looked like a great place to stay we well. We ate there one morning and it was great. Friendly employees at both inns. We come into Napa a few times a year. This will be our new place to stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights and loved the place! The room was small but had everything we needed - 2 rocking chairs to sit and have our morning coffee, robes, and an incredibly comfortable bed! Breakfast was great - we had a few options to choose from. And the staff was great! Will be back for sure.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property! The rooms were so unique and comfortable. We woke up Saturday morning to a peaceful and quiet space, made tea, read our books before heading out for the day. Would definitely come back and recommend.
Stayed 2 nights in Jan 2024

8/10 Good

Lilian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful please only the room was very brightly lit.
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and so darling!
The Napa Inn is so adorable. I stayed in the Madaline’s Suite, which was so darling. I came for the New Year’s Eve weekend. The room is cozy, warm, and homey. This is my first time staying at a Bed & Breakfast, and the Napa Inn did not disappoint. As I was coming to Napa, I wanted to stay in an environment which felt more like home and was comforting, as opposed to a hotel. The room is spacious, very feminine, and charming. Randy, the manager, is extremely helpful and answers all your queries. I wish my stay had been longer. But I will definitely stay at the Napa Inn in future when visiting the beautiful city of Napa.
Stayed 2 nights in Dec 2023

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort
Time for sandpaper and paint
The hosts were very friendly and helpful. The breakfasts were tasty and filling; especially Sunday. We looked forward to the cookies in the evening. The bed was very comfortable. The overall condition of the room and the house indicated it was time to bring in the painters and spruce and freshen up the walls and trim. Tiny bathroom with an ice cold floor all the time. The closet was dark and we had to use our phone flashlight to see our suitcase contents. Today the cook was ill so we walked across to a sister site. The quality of the pain, furnishings was night and day. Next time we will stay there.
Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Amenities
Very welcoming, beautiful and charming.
Stayed 1 night in Jan 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely our new favorite place to stay in Napa. Great location with a cozy, beautiful room. Walkable to downtown, but far enough to be quaint. Great staff and great breakfast. A very serious 5 out of 5 from us :)))
Stayed 2 nights in Dec 2023

6/10 Okay

Joseph

Liked: Staff & service, room comfort
Needed TLC
We enjoyed our time here for NYE for the night. The food for breakfast was great and great intimate service. The only downside is the fact that their rooms needed some TLC. In our room (Simeon’s Quarters), the wallpaper was coming off the walls in the bathroom and there was mold on the ceilings in the bathroom. Also, the glass panels in the windows were separating from the window frames themselves. I would still give this place a chance, but the owners/innkeepers need to pay more attention to maintenance.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Bronwyn

Traveled with partner
Liked: Cleanliness
The Inn itself was sweet and nice enough. It was quiet and peaceful and the breakfast was delicious. The rooms had some areas of wear and tear that could use repair. We stayed in the Madeline room, and the window screen was fully ripped open, and the tile was unfinished and missing some edging in the bathroom. The outdoor deck could definitely use some cleaning and TLC, but overall the place was clean. The fireplace barely lit - it was gas and basically was a low blue flame the whole time it was on, no matter how high we turned it up. We stayed for our 1st anniversary, I had left at least 2 messages asking for someone to call back to arrange for something special to be in the room when we arrived, but no one ever called back, which was disappointing.
Stayed 2 nights in Dec 2023

10/10 Excellent

Iryna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the combination of an ancient building with absolutely modern and convenient sanitary ware. The breakfast was at the level of a good restaurant, I definitely recommend this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Stayed 2 nights in Dec 2023

10/10 Excellent

Deborah

What a fabulous breakfast and warm hospitality.
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When you get tired of big hotels...
Highly recommend the Napa Inn, its a wonderful place. We enjoyed our stay in the Roman Suite with its jetted tub and fireplace. Great spot!
Stayed 1 night in Dec 2023

4/10 Poor

marcia

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Napa Gem!
The Napa Inn is a gem. Randy, the manager, and the staff went above and beyond to make sure we had a comfortable and delicious experience. The house is beautifully restored and well taken care of. The rooms and bathrooms are meticulously clean and lots of space. It was a perfect weekend in Napa.
Stayed 2 nights in Dec 2023

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly in keepers, nice rooms, cozy beds, love the fireplaces! Nicely accommodating for food allergies. I would have loved to join breakfast but was unable to because I need to eat early in the morning. To be fair, I didn't ask if they could prepare something earlier.
Stayed 1 night in Dec 2023

2/10 Terrible

Chad

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Rude. No help to get to room. Random strangers banging on my door at night
Stayed 1 night in Dec 2023

10/10 Excellent

Virpi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Napa Inn is conveniently located yet in a quiet neighborhood. The room was cosy and warm. The breakfast was delicious with fruits, berries and sandwich. Overall, we had a lovely stay there.
Stayed 1 night in Nov 2023
Response from The Napa Inn and Spa on Dec 2, 2023
Thank you Virpi for your kind words I hope you come stay with us again soon.

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very enchanting. The historic space has so much character and was very welcoming. Our room was very roomy and the fireplace made it very cozy. The staff was kind and attentive and the breakfast in the morning was lovely.
Stayed 1 night in Nov 2023
Response from The Napa Inn and Spa on Dec 2, 2023
Emily thank you for your kind words. Please come stay with us again soon!

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but I would say that the breakfast was the best part.
Stayed 1 night in Nov 2023
Response from The Napa Inn and Spa on Dec 2, 2023
Thank you Carol! I'm glad you enjoyed your stay and that our food left an impression on you.

10/10 Excellent

Duane

Stayed 1 night in Nov 2023
Response from The Napa Inn and Spa on Nov 26, 2023
Hi DuaneThank you for your 5 star review. We are glad you enjoyed your stay with us. Please come again soon!The Napa Inn and Spa

10/10 Excellent

Joseph, Stockton

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay for couples. Very comfortable and relaxing. House with charm and unique features. Mildly haunted but harmless.
Stayed 1 night in Nov 2023
Response from The Napa Inn and Spa on Nov 17, 2023
Hello Joseph,Thank you for your kind words. We enjoyed having you stay with us. We hope to see you in the near future. The staff at The Napa Inn and Spa.

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great wedding night! Madaline's Suite was a perfect way for us to start off as Mr. & Mrs. Napa Inn is conveniently located near downtown. Staff is friendly. Randy the manager helped set up our room and make it special for when we arrived. Breakfast the next day was tasty! We will have to return for our Anniversary. Best wishes to everyone at the Inn.
Stayed 1 night in Nov 2023
Response from The Napa Inn and Spa on Nov 10, 2023
Hi Christine. Congratulations on your wedding! We wish you the very best! Thank you so much for your kind words. It was our pleasure to have you stay with us and make your special day even more special. Please come and stay with us again soon. Randy and staff at The Napa Inn and Spa

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Was beautiful, clean and an excellent value. Highly recommend
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Gail,Thank you so much for your kind words. I hope you come stay with us again soon!The Napa Inn and Spa

10/10 Excellent

Albina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Oct 2023
Response from The Napa Inn and Spa on Nov 2, 2023
Hello Albina,Thank you for staying with us and your kind remarks.Please come again soon!

10/10 Excellent

Meredith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, food excellent. Beautiful historic property well located to downtown.
Stayed 2 nights in Oct 2023
Response from The Napa Inn and Spa on Nov 2, 2023
Hi Meredith,Thank you for allowing us to be your host and your lovely comments. We look forward to you staying with us again soon.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023
Response from The Napa Inn and Spa on Nov 2, 2023
Hi Bruce,Thank you for your nice comment! Come see us again soon!

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
The Napa Inn has lots of character and charm. I could not have chosen a better place to experience Napa. The property is beautifully kept in every single detail, the staff is wonderful and the breakfast was delicious. The bed was comfortable and the room was impeccable, just as described. I would definitely stay again!
Stayed 3 nights in Oct 2023
Response from The Napa Inn and Spa on Nov 17, 2023
Yvette thank you for staying with us. Were glad you had a great stay. Come again soon. The staff at The Napa Inn and Spa

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet getaway place. The bed was so comfortable and very clean. I would go again
Stayed 1 night in Oct 2023
Response from The Napa Inn and Spa on Nov 2, 2023
Hello WendyI'm glad you found our place to be a great getaway! Come relax with us again soon!

10/10 Excellent

Celso

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff and great location. Comfortable beds and pillows. Very Good!
Stayed 1 night in Oct 2023
Response from The Napa Inn and Spa on Nov 17, 2023
Hi CelsoThank you for being our guest. I'm glad you enjoyed your stay. Come back when you can. The staff at The Napa Inn

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service
Easy check-in and great location.
Stayed 1 night in Oct 2023
Response from The Napa Inn and Spa on Nov 2, 2023
Hi Lonnie,Thank you for your great review. Come stay with us again soon.

6/10 Okay

Dagmara

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The inn was okay, clean but dated. No reception, envelope with the instructions under the welcome mat, no way anyone can see it. Breakfast absolutely disgusting! Good location, close to first street.
Stayed 2 nights in Sep 2023
Response from The Napa Inn and Spa on Nov 26, 2023
Hello DagmaraThank you for bringing these things to our attention. I'm sorry you had a bad experience at our inn. We recently added new management to the property. You can now enjoy a delicious cooked to order breakfast with fresh homemade ingredients. We are also improving the guests experience by offing a more personalized interaction. We would love it if you would give us another try in the near future. Thank you, The Napa Inn and Spa.

10/10 Excellent

Gloria

Stayed 1 night in Sep 2023
Response from The Napa Inn and Spa on Nov 17, 2023
Gloria thank you for choosing to stay with us. Please visit again soon. The staff at The Napa Inn and Spa.

6/10 Okay

Miriam

Traveled with group
Liked: Property conditions & facilities
Carrying heavy luggage up staircases was the biggest issue for me. There is no reception so to speak… No one to speak to if you have any issues with your room until the following morning at breakfast to your server. The location was great…walking distance to downtown Napa. For the price point it was good.
Stayed 6 nights in Aug 2023
Response from The Napa Inn and Spa on Nov 2, 2023
Hi Miriam,I'm sorry you didn't have a stellar experience during your stay with us. Thank you for bringing those details to our attention. We now have additional staff on site and are able to tend to your needs.Please come back to visit soon! We look forward to making your stay enjoyable..

8/10 Good

arthur

Traveled with partner
Liked: Cleanliness, staff & service
Looking a bit worn around the edges. Could use some TLC
Stayed 1 night in Sep 2023

8/10 Good

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Napa inn. We loved our room. The bed was very comfortable. If anything could be improved i would say the breakfast. The portions were small and the food provided was not as decribed online.
Stayed 1 night in Aug 2023

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, clean and very good breakfast.
Stayed 2 nights in Sep 2023

10/10 Excellent

Diane, Somerset

Traveled with partner
Liked: Staff & service
Friendly and close to town.
Stayed 3 nights in Sep 2023