Ratings based on 470 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Napa getaway

Posted Feb 16, 2015
Great location and overall experience just expected more from the actual room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, California

Napa Trip daughters 30th Birthday!

Posted Feb 11, 2015
Pros: Clean, friendly, beautiful setting
Cons: Longer stay
Location: Great location within walking distance to wonderful restaurants and a pretty views of the river.
What a great hotel and wonderful accommodations in a great location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant but pricey

Posted Jan 23, 2015
Pros: Nice decor and helpful staff. Breakfast was good.
Cons: The lunch menu needs better selections. The hotel is high priced and I didn't like that everything had an automatic 18% tip included.
Location: The area is great and the win tours worthwhile.
Stayed here for 3 nights and enjoyed it, but you can find nearby hotels at better prices.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Posted Jan 5, 2015
Pros: Very professionally managed property in all aspects. They put the guest experience top of mind in their people.
Cons: Very good experience.
Location: Easy access to The Ox Bow Market, Downtown, and a simple drive to get to Wineries.
The Westin is in a great location with access to Napa's growing night life.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Jan 4, 2015
Hotel is in a great location. Service was good, bed was comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Excellent facility.

Posted Jan 3, 2015
Excellent facility. Very comfortable and convenient!
2 out of 5
by A verified travelerfrom San Francisco area

Basic hotel -- not up to Westin quality

Posted Jan 3, 2015
We came up to Napa for a getaway overnight from the Bay area. Given that this is a Westin (and with paying a rather high price -- even on Expedia) we expected luxury which this hotel did not deliver. Hotel premises are very basic. Rooms are basic as well -- we were given a suite which was likely geared toward families or if you had 4+ people wanting to stay in one room --- who did not have any expectations of the standards and amenities that usually Starwood resorts have.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Alabama

Close to Napa Wine Train

Posted Dec 10, 2014
Arrived early and got an immediate check in which we really appreciated. Beautiful hotel with nice rooms. The bath only had a shower, which we prefer and the lighting was excellent in the bath. There are long hallways to access the rooms. This hotel was not very busy when we were there on a Sunday night, but we still had noise that seemed to come from children running and playing in one of the hallways and we could actually here someone snoring ( or perhaps a drill?) around 9-10 at nite. Good bar and interesting menu items.
4 out of 5
Recommended
for Everyone
by A verified traveler

Napa, ca visit.

Posted Nov 21, 2014
Cons: The breakfast served vis room service was very poor. No salt and pepper, no saucers. Not a level of a hotel of this class.
Good location to Napa and the valley north. Good service and food and bar except for room service food, which should be avoided.
5 out of 5
Recommended
for Couples
by Kevinfrom Northport

Perfect

Posted Nov 11, 2014 on Hotels.com
Perfect. Loved it. Great place.