Ratings based on 623 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Wine tourPosted Oct 1, 2014
Nice facility...beware that you must pay extra to have your room made up daily!
by A verified traveler
overpriced, mainly time share salesPosted Sep 2, 2014
Pros: room was clean and comfortable enough.
Cons: parking, maid service, notifications for major failures - like tv, phone, wifi. Stop trying to sell timeshares to hotel guests
1) we got their late after our car had been broken into at a winery and our clothes stolen. Even after hearing that they tried to get us to take part in a time share promotion. You check in, then get told to go receive your welcome package which is just time share sales promotion. Nothing else. No mercy shown for having had a bad experience getting there. 2) not enough parking. had to park on the street a long way from our room. Which was double bad for me because the window was smashed open. 3) NO MAID SERVICE. You had to pay an extra a $20 a day if you wanted to have it cleaned. Again this was a premium rate I was paying. I expect maid service in high price hotels. 4) Our TV,wifi, and phone went out for one of the two days we were there. No discounts, apologies or anything. We even had to go round to the front desk to find out, and then it was just like , 'oh yeah there is a power outage' but the lights were still on in the room and the tv came on , just no signal. The room was clean enough and comfortable but I could have got that at half the price with parking and working tv/wifi and no timeshare pressures. I think it is really a timeshare facility with a hotel tacked on the end, but they really don't care about the hotel except for a means to sell more timeshares.
by A verified traveler from Los Angeles, CA
Posted Jul 29, 2014
Pros: This hotel worked well for a small group of friends coming in together for a short business trip.
Location: The location is pretty far from ideal for the Napa valley. It is located in a characterless business park.
Staff is superb, and both grounds and rooms are well maintained and attractive. But despite the term "resort." the place has the feel of a nice wine themed corporate hotel. in fact, there were two very big convention/conference groups on property during our stay, which contributed to the corporate feel.Worked very well for a short business trip, however. I would have been disappointed if I had come there to have a wine country getaway vacation. Best to go up in the valley for that.
for Everyoneby A verified traveler
Excellent hotel, great pool area, balcony/patioPosted Jul 27, 2014
One of the nicest hotels I've ever stayed at. Pool area is second to none. Close to Napa wineries. Very helpful staff.
for Couplesby Brittany from Maryland
Napa ValleyPosted Jul 21, 2014 on Hotels.com
Awesome! Would love to come back again someday! Comfiest bed I ever slept in!
for Everyoneby A verified traveler from Upland, Calif
Beautiful HideawayPosted Jul 13, 2014
Pros: Location and beauty of facilities and grounds.
Location: Napa is a bustling little city. Tons of restaurants and bars. Also highly recommend nearby St Helena. Gorgeous little community.
Beautiful hotel on the outskirts of Napa. Close to everything but far enough to feel secluded. We had been warned by past reviews about the time share pitch but never encountered one. I would highly recommend this hotel.
by A verified traveler from texas
Very cheap room and will not stay againPosted Jun 23, 2014
First room smoke smell, second room lights did not work, toilet wobbled like it was broke, no bathroom top to put bathroom stuff had to put bag on floor. Just a cheap hotel charging max and to top off very far from winery's.
Recommendedby A verified traveler
Great resort but...,,Posted Jun 21, 2014 on Hotels.com
Beautiful resort,clean but parking was not enough.
for Getaway With Friendsby alison07 from California
Everything You NeedPosted Jun 18, 2014 on Hotels.com
We were in the Napa Valley for a weekend of music events. The location was well situated for getting around to the different venues (Yountville/Napa/American Canyon). I didn't realize the room came with a kitchen and washer/dryer...it was great to have these amenities, as well as super comfy beds, the beautiful pool area, and access to the adjacent Meritage Resort. Highly recommend this resort!
for Everyoneby JT from camarillo, ca
Wonderful hotel with lots of exciting things to doPosted Jun 9, 2014
This beautiful hotel has wine tasting, bowling, free movies & popcorn, complimentary transportation, pools, dining & more! Great for families!