Ratings based on 300 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth Australia

Great hotel

Posted May 17, 2015
Great hotel with friendly staff. Clean new modern rooms and great WiFi. Very happy with my stay here. But... The location while being close to shopping and attractions not to mention the railway and bus station... Is in Naples! This city reminded me of Phnom Phen years ago.. Unsavoury looking characters with rubbish everywhere.. Naples is certainly a city apart from the rest of Italy
2 out of 5
by A verified traveler

Hotel was in a busy unsafe location

Posted May 17, 2015
This hotel had trash outside the front door. Parking was terrible. The location was not easy to find.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Value hotel near central station

Posted Apr 15, 2015
Pros: Soundproofing. Large room. Nice shower. Reasonable breakfast.
Cons: Friendly staff. Clean floor in bedrooms.
Location: Lively market directly in front of the hotel from very early. Nothing to do or anywhere good to eat locally but very well placed for transport.
Hotel is fine with reasonable size room and soundproofed windows which is just as well as there is a lively market directly in front of the hotel from very early. Staff unfriendly. Nothing to do or anywhere good to eat locally but very well placed for transport of all types.
2 out of 5
by A verified traveler

Very poor

Posted Feb 22, 2015
Hotel in very poor area, middle of a red light district. Wife's bag nicked 20 meters outside hotel.
5 out of 5
Recommended
for Personal Event
by IVANOfrom Svizzera

buonissimo hotel 3 stelle vicino alla stazione

Posted Jan 15, 2015 on Hotels.com
ottimo soggiorno in questo albergo. Camera bella e pulita, buona colazione, servizio ottimo, posizione centrale e vicino alla stazione. Ottimo rapporto qualità e prezzo di un hotel a 3 stelle da consigliare.
Comment from Hotel Management
May 7, 2015 by GIAN, Hotel Management
Egregio Ivano, La ringraziamo per aver dedicato il suo tempo a recensire il suo ultimo soggiorno al BEST WESTERN Hotel Plaza. Ci auguriamo di poterla annoverare ancora una volta tra i ns. ospiti e l'occasione ci è gradita per salutarla cordialmente. Gianluca
5 out of 5
Recommended
for Getaway With Friends
by luigifrom crotone

ottimo soggiorno

Posted Jan 15, 2015 on Hotels.com
hotel in ottima posizione. personale gentilissimo, buona colazione, camere nuove, pulite e accoglienti. in generale un ottimo hotel
4 out of 5
Recommended
for Families
by Mauriziofrom Portogruaro - Venezia

Il piacere di una vacanza sullo sfondo di un'eccel

Posted Jan 15, 2015 on Hotels.com
vacanza bellissima.....favorita sicuramente da un'accoglienza allegra e professionale, che ci ha messo immediatamente a nostro agio. Confermo tutti i miei pareri favorevoli con la certezza che tornerò direttamente a soggiornare in questo Hotel e lo consiglierò a tutti!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sementina

bell'hotel vicino alla stazione

Posted Dec 12, 2014
Pros: Posizione, cortesia del personale
Location: vicino alla stazione centrale Garibaldi
vacanza shopping di Natale a Napoli con mamma e sorellina, peccato per il brutto tempo, ci torneremo!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bagnara

Albergo grazioso a due passi dalla stazione centr.

Posted Dec 5, 2014
Pros: Grazioso e centralissimo.
Cons: Il bagno e il box doccia un po' piu' grandi.
Location: Vicinissimo alla piazza Garibaldi, quindi alla stazione e alla metro. Tanti mercati, negozi e ristoranti.Ci si puo' muovere a piedi verso il centro.
Bella esperienza in una città unica e sempre affascinante.
5 out of 5
Recommended
for Couples
by ilyafrom Atlanta

Nice hotel in Naples

Posted Nov 28, 2014 on Hotels.com
Everything was perfect. Clean room, delicious breakfast,good staff, location, very close to station. Little crazy area. But it was OK and expected.